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#1
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Problem with Office repeatedly trying to install
I installed MS Office 2007 recently with no problems, and it has been
running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#2
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Problem with Office repeatedly trying to install
Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#3
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Problem with Office repeatedly trying to install
I have the same issue, and so are a lot of people (and will have a lot of
people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#4
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Problem with Office repeatedly trying to install
@peter
http://support.microsoft.com/kb/290301 It is said as a note this may not be used for office 2007 Thijs "laurens34" wrote: I have the same issue, and so are a lot of people (and will have a lot of people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#5
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Problem with Office repeatedly trying to install
Is there nobody with a REAL solution?
"Thijs" wrote: @peter http://support.microsoft.com/kb/290301 It is said as a note this may not be used for office 2007 Thijs "laurens34" wrote: I have the same issue, and so are a lot of people (and will have a lot of people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#6
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Problem with Office repeatedly trying to install
It sounds as though you are experiencing the same problem. Would you care to
explain why you don't think Peter's response was a REAL solution? -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "laurens34" wrote in message news Is there nobody with a REAL solution? "Thijs" wrote: @peter http://support.microsoft.com/kb/290301 It is said as a note this may not be used for office 2007 Thijs "laurens34" wrote: I have the same issue, and so are a lot of people (and will have a lot of people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. |
#7
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Problem with Office repeatedly trying to install
"JoAnn Paules" wrote in message ... It sounds as though you are experiencing the same problem. Would you care to explain why you don't think Peter's response was a REAL solution? -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "laurens34" wrote in message news Is there nobody with a REAL solution? "Thijs" wrote: @peter http://support.microsoft.com/kb/290301 It is said as a note this may not be used for office 2007 Thijs "laurens34" wrote: I have the same issue, and so are a lot of people (and will have a lot of people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. I think she is one of many that have (had) that problem. Including me. Spent about 3 days with many suggestions. There are 4 people in my office who have tried Vista and all have uninstalled except me. Since I have to develop for Vista this is not an option but I wish. My solution. Install OpenOffice. It installs. It works. No flash but then again a working application beats a pretty non working non installing app. Lloyd Sheen |
#8
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Problem with Office repeatedly trying to install
Thanks guys. I tried Peter's idea (the Windows Installer CleanUp Utility) -
however when I try to run the file, I get an error message (Windows Script Host: c:\users\dan\appdata\local\temp\IXP000.TMP\StartMs i.vbs - permission denied; Source: Microsoft VBScript runtime error). I also noted Thijs's note that the utility may not work with Office 2007. I am unfortunately running Microsoft's latest incarnation of office (2007). I am still experiencing this problem. Any ideas? Thanks. "Lloyd Sheen" wrote in message ... "JoAnn Paules" wrote in message ... It sounds as though you are experiencing the same problem. Would you care to explain why you don't think Peter's response was a REAL solution? -- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "laurens34" wrote in message news Is there nobody with a REAL solution? "Thijs" wrote: @peter http://support.microsoft.com/kb/290301 It is said as a note this may not be used for office 2007 Thijs "laurens34" wrote: I have the same issue, and so are a lot of people (and will have a lot of people)!! I already tried everything, of course the installer clean up utility, even going back to office 2003 pro but the problem persists. I think it has something to do with user rights (i Ã*m an administrator and don't use the UAC) in vista, things have to be changed in the register... Anyway, it's a huge bug!! And very annoying. Do you also get the error "stdole32.tlb" when opening excel? Can you please let me know (anyone) if there is a solution to this issue? Thanks in advance "Peter Foldes" wrote: Use the below Utility. Have your Install CD on hand http://support.microsoft.com/kb/290301 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Extracampine" wrote in message ... I installed MS Office 2007 recently with no problems, and it has been running OK, until recently. For the last few weeks, when opening an office application (or sending an email in outlook) a Windows Installer box pops up. This box just appears, titled "Windows Installer" and saying "preparing to install". The box then changes to the title "Microsoft Office Enterprise 2007" and says "please wait while Windows configures Microsoft Office Enterprise 2007". It then says "gathering required information". Then it reverts back to the start ("preparing to install") and repeats this whole process 3 times, before the box disappears and I can get on with whatever I was doing. Any ideas why this might be happening, and how do get rid of it? I could do a reinstall, but I don't want the hassle of backing up all my Outlook settings. I think she is one of many that have (had) that problem. Including me. Spent about 3 days with many suggestions. There are 4 people in my office who have tried Vista and all have uninstalled except me. Since I have to develop for Vista this is not an option but I wish. My solution. Install OpenOffice. It installs. It works. No flash but then again a working application beats a pretty non working non installing app. Lloyd Sheen |
#9
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Problem with Office repeatedly trying to install
FYI, I've been having exactly this problem with Office SharePoint Designer
2007. I had completely installed Office Ultimate on my Vista Ultimate computer and everything was working fine. But Designer goes through this configuration dialog every single time I run it. I've run the install as Administrator (even enabling the Administrator account and logging in first), but I haven't found any way of fixing this. BTW, I tried the Windows Installer Cleanup Utility, referenced by http://support.microsoft.com/kb/290301. All it did was to make me have to reinstall Designer, and I'm back to where I was. Something is DEFINITELY buggy in the office install process with Vista. If anyone has any other ideas about this, it would be greatly appreciated. |
#10
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Problem with Office repeatedly trying to install
I am having exactly the same problem. Just installed Office Ultimate
2007 on Vista, and it's pretty much unusable due to this installer loop. I can't find a solution ANYWHERE. The only clue I can give is, this happened on Office XP, and that caused me to UNINSTALL it and purchase 2007. Now it won't work either? It must be a Vista problem. ~Wilder |
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