Duplicate Contacts in To Field

Using outlook 2003 and when I start a new email, hit the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one gives
me an error saying it might have been moved or deleted,
then shows nothing inside. The second on works fine and
looks just like the Contact folder on my Outlook folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the option
to remove either personal contacts, or Mailbox contacts.
Since the Mailbox Contacts show up right I try and delete
the personal contacts. It will let me do this but then
shows that the Mailbox contacts have been deleted. If I go
out and restart they are both there again. What the heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be great.

Thanks

Tony

Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in message
...
Using outlook 2003 and when I start a new email, hit the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one gives
me an error saying it might have been moved or deleted,
then shows nothing inside. The second on works fine and
looks just like the Contact folder on my Outlook folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the option
to remove either personal contacts, or Mailbox contacts.
Since the Mailbox Contacts show up right I try and delete
the personal contacts. It will let me do this but then
shows that the Mailbox contacts have been deleted. If I go
out and restart they are both there again. What the heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be great.

Thanks

Tony

Thank you for the information on what I have already
tried. It still didn't work the second time. The empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in
message
...
Using outlook 2003 and when I start a new email, hit the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one gives
me an error saying it might have been moved or deleted,
then shows nothing inside. The second on works fine and
looks just like the Contact folder on my Outlook folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but then
shows that the Mailbox contacts have been deleted. If I
go
out and restart they are both there again. What the heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be great.

Thanks

Tony


.

Then explain your configuration in sufficient detail, including your
Information store and number of Contact Folders. Why do you have both
Mailbox Contacts and Personal Contacts in the same profile? What address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in
message
...
Using outlook 2003 and when I start a new email, hit the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one gives
me an error saying it might have been moved or deleted,
then shows nothing inside. The second on works fine and
looks just like the Contact folder on my Outlook folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but then
shows that the Mailbox contacts have been deleted. If I
go
out and restart they are both there again. What the heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be great.

Thanks

Tony


.

First thing. I did say in my first post

Any help further than what I have tried would be
great.

Which was exactly the information you returned to me. Not
further help than what I had tried.

As for the second reply

Then explain your configuration in sufficient detail

I must have missed where you ask for more details in your
first reply.

Information store and number of Contact Folders

We are using Microsoft exchange server. I am using
Microsoft Outlook 2003. I have one contact folder in my
side panel in Outlook, but two in the area that I have
described once in the first post and again in the details
below.

Why do you have both Mailbox Contacts and Personal
Contacts in the same profile?

They are not both in the profile, but rather they are both
in the area described below when creating a new email,
picking the To button, and then choosing the Show Names
drop-down. From importing my local .pst in the migration
to a server vs peer to peer setup is my guess.

What address book services are in your profile?

Outlook Address Book

We started out using .pst files and personal contacts back
when we were running peer to peer. Everyone had their own
stores on their own computers. Since then we have upgraded
to a full blown server and are now using the exchange
mailbox as the store. My thought is that the importing of
the .pst file to get the mailbox file in exchange to sync
up somehow imported the personal contacts, along the way
to migrating stuff over to outlook 2003 as well. Somewhere
in the processes I have an extra contacts file, not an
extra folder, in the drop-down area when you start a new
email and hit the To button and then hit the show names
drop-down. My outlook folders show one contacts folder
which works fine. If I choose the second contacts file in
the process of a new email described above, I do get all
the contacts that are in my contact folder in my outlook
side panel. I am trying to find out how to get rid of the
contact that is shown in the drop-down described above. I
don't know how much more detail you need. If I could
figure this out I wouldn't bother asking for help for such
a silly question in the microsoft.public.outlook.contacts
newsgroup.


-----Original Message-----
Then explain your configuration in sufficient detail,
including your
Information store and number of Contact Folders. What
address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in
message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote
in
message
...
Using outlook 2003 and when I start a new email, hit
the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one
gives
me an error saying it might have been moved or
deleted,
then shows nothing inside. The second on works fine
and
looks just like the Contact folder on my Outlook
folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox
contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but
then
shows that the Mailbox contacts have been deleted.
If I
go
out and restart they are both there again. What the
heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be
great.

Thanks

Tony


.



.

Now you can see why I asked for further details. No one could possibly have
solved this one without the information you left out.

As it is, I'll get back to you in a few days if I get some free time. I'm
pretty busy right now. Someone else may be able to sort through this in the
meantime. Right now, my family is having my birthday dinner.

Advice: Always post relevant detail.

--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in message
...
First thing. I did say in my first post

Any help further than what I have tried would be
great.

Which was exactly the information you returned to me. Not
further help than what I had tried.

As for the second reply

Then explain your configuration in sufficient detail

I must have missed where you ask for more details in your
first reply.

Information store and number of Contact Folders

We are using Microsoft exchange server. I am using
Microsoft Outlook 2003. I have one contact folder in my
side panel in Outlook, but two in the area that I have
described once in the first post and again in the details
below.

Why do you have both Mailbox Contacts and Personal
Contacts in the same profile?

They are not both in the profile, but rather they are both
in the area described below when creating a new email,
picking the To button, and then choosing the Show Names
drop-down. From importing my local .pst in the migration
to a server vs peer to peer setup is my guess.

What address book services are in your profile?

Outlook Address Book

We started out using .pst files and personal contacts back
when we were running peer to peer. Everyone had their own
stores on their own computers. Since then we have upgraded
to a full blown server and are now using the exchange
mailbox as the store. My thought is that the importing of
the .pst file to get the mailbox file in exchange to sync
up somehow imported the personal contacts, along the way
to migrating stuff over to outlook 2003 as well. Somewhere
in the processes I have an extra contacts file, not an
extra folder, in the drop-down area when you start a new
email and hit the To button and then hit the show names
drop-down. My outlook folders show one contacts folder
which works fine. If I choose the second contacts file in
the process of a new email described above, I do get all
the contacts that are in my contact folder in my outlook
side panel. I am trying to find out how to get rid of the
contact that is shown in the drop-down described above. I
don't know how much more detail you need. If I could
figure this out I wouldn't bother asking for help for such
a silly question in the microsoft.public.outlook.contacts
newsgroup.


-----Original Message-----
Then explain your configuration in sufficient detail,
including your
Information store and number of Contact Folders. What
address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in
message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote
in
message
...
Using outlook 2003 and when I start a new email, hit
the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one
gives
me an error saying it might have been moved or
deleted,
then shows nothing inside. The second on works fine
and
looks just like the Contact folder on my Outlook
folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox
contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but
then
shows that the Mailbox contacts have been deleted.
If I
go
out and restart they are both there again. What the
heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be
great.

Thanks

Tony


.



.

OK. A couple of things to check.
Have you restarted Outlook since you tried to remove the invalid reference
to a Contacts folder?
Have you used Folder List view to make sure you didn't end up with more than
one Contacts Folder in your profile and that you don't still have a PST in
your profile after making your transition to Exchange?
Have you tried removing the OAB Service, restarting Outlook and re-adding it
to reset the connection correctly?
--
Russ Valentine
[MVP-Outlook]
"Russ Valentine [MVP-Outlook]" wrote in message
...
Now you can see why I asked for further details. No one could possibly
have
solved this one without the information you left out.

As it is, I'll get back to you in a few days if I get some free time. I'm
pretty busy right now. Someone else may be able to sort through this in
the
meantime. Right now, my family is having my birthday dinner.

Advice: Always post relevant detail.

--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote in message
...
First thing. I did say in my first post

Any help further than what I have tried would be
great.

Which was exactly the information you returned to me. Not
further help than what I had tried.

As for the second reply

Then explain your configuration in sufficient detail

I must have missed where you ask for more details in your
first reply.

Information store and number of Contact Folders

We are using Microsoft exchange server. I am using
Microsoft Outlook 2003. I have one contact folder in my
side panel in Outlook, but two in the area that I have
described once in the first post and again in the details
below.

Why do you have both Mailbox Contacts and Personal
Contacts in the same profile?

They are not both in the profile, but rather they are both
in the area described below when creating a new email,
picking the To button, and then choosing the Show Names
drop-down. From importing my local .pst in the migration
to a server vs peer to peer setup is my guess.

What address book services are in your profile?

Outlook Address Book

We started out using .pst files and personal contacts back
when we were running peer to peer. Everyone had their own
stores on their own computers. Since then we have upgraded
to a full blown server and are now using the exchange
mailbox as the store. My thought is that the importing of
the .pst file to get the mailbox file in exchange to sync
up somehow imported the personal contacts, along the way
to migrating stuff over to outlook 2003 as well. Somewhere
in the processes I have an extra contacts file, not an
extra folder, in the drop-down area when you start a new
email and hit the To button and then hit the show names
drop-down. My outlook folders show one contacts folder
which works fine. If I choose the second contacts file in
the process of a new email described above, I do get all
the contacts that are in my contact folder in my outlook
side panel. I am trying to find out how to get rid of the
contact that is shown in the drop-down described above. I
don't know how much more detail you need. If I could
figure this out I wouldn't bother asking for help for such
a silly question in the microsoft.public.outlook.contacts
newsgroup.


-----Original Message-----
Then explain your configuration in sufficient detail,
including your
Information store and number of Contact Folders. What
address
book services are in your profile?
--
Russ Valentine
[MVP-Outlook]
"Tsmart" wrote in
message
...
Thank you for the information on what I have already
tried. It still didn't work the second time. The empty
contact object is still there.


-----Original Message-----
Remove the invalid reference to a Contacts Folder he
Go to Tools E-mail accounts View or change existing
directories or
address books Outlook Address Book Change.
--
Russ Valentine
[MVP-Outlook]
"T Smart" wrote
in
message
...
Using outlook 2003 and when I start a new email, hit
the
To button, then select the show names from drop-down,
there are two instances of Contacts. The first one
gives
me an error saying it might have been moved or
deleted,
then shows nothing inside. The second on works fine
and
looks just like the Contact folder on my Outlook
folder
list. When I go in to try and delete the contact from
tools,options,change address books, I am given the
option
to remove either personal contacts, or Mailbox
contacts.
Since the Mailbox Contacts show up right I try and
delete
the personal contacts. It will let me do this but
then
shows that the Mailbox contacts have been deleted.
If I
go
out and restart they are both there again. What the
heck
can I do to get the EMPTY contact removed from the To
field,Show names from drop-down box?????

Any help further than what I have tried would be
great.

Thanks

Tony


.



.