If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
word error
I'm running office 2000 on a XP machine.....when I open
Word I get this message "changes have been made that Affect the global template, normal. Do you want to save? These changes?" If I hit yes the window closes out of Word back to my desk top.....if I hit no the same thing happens...the only way is to cancel. My question what must I do to make this message stop popping up... or work with it. |
#2
|
|||
|
|||
word error
Hi Mac,
Message to save global template Normal.dot every time that you quit Word Microsoft Knowledge Base Article - 291352 http://support.microsoft.com/default...b;en-us;291352 SUMMARY When you quit Word, you may be prompted to always save the changes to your global template, Normal.dot. First, you can turn off the prompt and Word will automatically save the changes, but you may still have a problem. Second, your Normal.dot template may be infected with a macro virus. To resolve this problem, you would need to install or update your virus protection software on your computer. Third, you could have an add-in that is causing this problem. To resolve this problem, you may need to determine what add-in is causing the problem and remove it from the Office or Word startup folders. SYMPTOMS Every time that you quit Word, you receive the following message: Changes have been made that affect the global template, Normal.dot. Do you want to save those changes? CAUSE This problem may occur for the following reasons. Cause 1: The "Prompt to save Normal template" check box is selected You receive this if the Prompt to save Normal template check box is selected. Workaround To turn off this message, follow these steps. Important Note If you turn off this message in Word, you may still have a problem. Word will automatically save the changes to your global template, Normal.dot, but you will not be prompted. You may still have to perform the other steps listed in this article. On the Tools menu, click Options. On the Save tab, click to clear the Prompt to save Normal template check box. Cause 2: Word is infected with a macro virus This problem may occur if your computer is infected with a virus that changes the global template (Normal.dot). To help avoid virus infection, keep your antivirus software and your virus definitions updated with the latest versions. Ask your antivirus software vendor for the latest information. For information about how to contact your antivirus software vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base: 65416 Hardware and Software Third-Party Vendor Contact List, A-K 60781 Hardware and Software Third-Party Vendor Contact List, L-P 60782 Hardware and Software Third-Party Vendor Contact List, Q-Z For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: 211800 WD: What to Do If You Have a Macro Virus 233396 WD: How to Reduce the Chances of Macro Virus Infection 211607 WD: Frequently Asked Questions About Word Macro Viruses Cause 3: An installed add-in or an installed macro is changing the global template Normal.dot You may receive the message that is listed in the "Symptoms" section if an add-in or a macro on your computer modified the Normal.dot template. Add-ins that are known to cause this behavior include the following: Stamps.com Internet postage Works Suite add-in for Microsoft Word An add-in installed in Word may add one or more of the following items to your computer: WLL file Templates COM add-in Auto macros Workaround How to remove WLL add-ins and templates in the Word and Office Startup folders When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Problems in Word may be the result of conflicts or of problems with an add-in. To determine whether an item in a Startup folder is causing the problem, temporarily empty the folder. Word loads items from the Office Startup folder and the Word Startup folder. To remove items from the Startup folders, follow these steps: Quit all instances of Word. If you use Word as your e-mail editor, make sure that you quit Outlook also. On your Windows desktop, double-click My Computer, and then locate your Office Startup folder. The default location is: C:\Program Files\Microsoft Office\Office\Startup Note For Office versions 2000 and earlier, the Office folder is Office. For Office XP, the Office folder is Office10. For Office 2003, the Office folder is Office11. Drag each item from the Startup folder to the desktop. (Or create a folder on your desktop and drag each item to this new folder.) Note To create a new folder on the desktop, right-click a blank area on the desktop, point to New, and then click Folder. Find the Word Startup folder, and then drag each item from the Startup folder to the desktop. (Or create a folder on your desktop and drag each item to this new folder.) The default location for the Word Startup folder depends on the operating system. On Microsoft Windows 98 and Windows Millennium Edition without profiles enabled, the location is: C:\Windows\Application Data\Microsoft\Word\Startup On Windows 98 and Windows Millennium with profiles enabled or on Windows NT 4.0, the location is: C:\Windows\user name\Application Data\Microsoft\Word\Startup On Windows 2000, Windows XP, and Windows Server 2003, the location is: C:\Documents and Settings\user name\Application Data\Microsoft\Word\Startup Start Word. If you can no longer reproduce the problem, and you removed multiple items from the Startup folder or folders, you can try to isolate the problem by adding the files back to the appropriate Startup folder, one by one. Try to reproduce the problem after each addition to determine which file causes the problem. How to remove COM Add-ins COM add-ins can be installed in any location. COM add-ins are installed by programs that interact with Word. To view the list of installed COM add-ins, follow these steps: On the Tools menu, click Customize. On the Commands tab, click Tools in the Category list. Use the mouse and drag the COM Add-Ins command to a toolbar. Click Close to close the Customize dialog box. Click the new COM Add-Ins button to view the COM add-ins that are loaded with Word. If add-ins are listed in the COM Add-Ins dialog box, temporarily turn off each of the add-ins. To do this, click to clear the check box for each COM add-in that is listed, and then click OK. When you restart Word, Word starts without loading the COM add-ins that you turned off. If the problem is resolved after you turn off the COM add-ins, one of the listed COM add-ins is the cause of the problem. If you have multiple COM add-ins listed, you may want to determine which one is causing the specific problem. To determine this, turn the COM add-ins back on one at a time, and then restart Word. How to remove Word auto macros Some macros are named "auto" macros. These auto macros run automatically when Word is started. The following table lists these auto macros. To start Microsoft Word without running the auto macros, hold the SHIFT key while you start Word. To do this, click Start, point to Programs, and then hold the SHIFT key and click Microsoft Word.Macro Storage location Automatically Runs AutoExec In the Normal template or in a global add-in When you start Word AutoNew In a template When a new document that is based on the template is created AutoOpen In document or template When a document that is based on the template or that contains the macro is opened AutoClose In document or template When a document that is based on the template or that contains the macro is closed AutoExit In the Normal template or a global add-in When you quit Word Word recognizes a macro with a name that begins with "Auto" as a macro that automatically runs when the situation to which it applies occurs. You can temporarily prevent an auto macro from running by holding SHIFT while performing the action that causes the macro to run. For example, to prevent an AutoOpen macro from running, hold SHIFT while you open a document or a template. If the problem is resolved by holding the SHIFT key when you start Word or when you perform an action in Word such as opening a document, an auto macro is the problem. To work around this problem, follow these steps: Start Word the way that you typically do. On the Tools menu, point to Macro, and then click Macros. In the Macros dialog box, a list of macros may appear. If any macro listed begins with "Auto", you may want to remove this macro. To remove an auto macro, click the macro, and then click Delete. Note An auto macro may have been added by a Word add-in. To determine what template contains the auto macro, change the Macros in box to a listed template. After you determine which template contains the auto macro, you may want to remove that template from your computer. Removing a template that was added by a Word add-in may reduce or stop the add-in's functionality. Click Cancel to close the Macros dialog box. On the File menu, click Exit to quit Microsoft Word. If the problem is resolved after you restart Word, the auto macro was the problem. Please let me know has this helped You... Thank You... Raghu... This posting is provided "AS IS" with no warranties, and confers no rights. |
Thread Tools | |
Display Modes | |
|
|