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Cause/Fix of Outlook Abrubt Shut Down



 
 
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  #1  
Old March 26th, 2010, 09:14 AM posted to microsoft.public.outlook.general,microsoft.public.outlook.installation
Zakhary
external usenet poster
 
Posts: 66
Default Cause/Fix of Outlook Abrubt Shut Down

Whenever Outlook performs an involved task, it abruptly shuts down.
"Involved tasks" include things like archiving the folders, sending or
receiving many or large messages, and processing dense or many rules. Only
sometimes, an alert message will come up that states that a runtime error has
occurred. The details of that error are below. This originally was only
occurring on one of my computers, but now occurs on both of them.

So far, I have done the following:
- Scanned my computer for malware and found none

- Used the Inbox Repair Tool (C:\Program Files\Common
Files\System\MSMAPI\1033\SCANPST.EXE) to scan and repair my .pst files.
Errors that were found in the main (Outlook.pst) file were limited to
"!!Search folder invalid high-water-mark". In the archive file
(archive.pst), there were errors of "Contents Table ... row doesn't match
sub-object" and "BBT entry ... has different refcount in RBT",

- Even though it has never been a problem, I removed the Adobe PDFMaker
Add-in from the registry of Excel, Outlook, and Word

None of these has fixed the problem. Is there anything else absent of
reinstalling Outlook to try? Does this sound like an Outlook problem? A
..pst file corruption problem? A Windows Update problem? A Windows system
problem?

I use Outlook 2003 and run Windows XP (SP2 on one machine, SP3 the other).

Thanks,
Zakhary

--------------------- BEGIN ERROR ALERT ---------------------
Microsoft Visual C++ Runtime Library

Program: C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
--------------------- END ERROR ALERT ---------------------
  #2  
Old March 26th, 2010, 02:31 PM posted to microsoft.public.outlook.general,microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 2,485
Default Cause/Fix of Outlook Abrubt Shut Down

"Zakhary" wrote in message
...

Whenever Outlook performs an involved task, it abruptly shuts down.
"Involved tasks" include things like archiving the folders, sending or
receiving many or large messages, and processing dense or many rules. Only
sometimes, an alert message will come up that states that a runtime error
has
occurred. The details of that error are below. This originally was only
occurring on one of my computers, but now occurs on both of them.


Try starting Outlook in safe mode (hold Ctrrl while you start it) and see if
the behavior changes.
--
Brian Tillman [MVP-Outlook]

  #3  
Old March 26th, 2010, 03:24 PM posted to microsoft.public.outlook.general,microsoft.public.outlook.installation
Mallett, Zakhary
external usenet poster
 
Posts: 2
Default Cause/Fix of Outlook Abrubt Shut Down

The problem persists even in Safe Mode.

"Brian Tillman [MVP-Outlook]" wrote in message
...
"Zakhary" wrote in message
...

Whenever Outlook performs an involved task, it abruptly shuts down.
"Involved tasks" include things like archiving the folders, sending or
receiving many or large messages, and processing dense or many rules.
Only
sometimes, an alert message will come up that states that a runtime error
has
occurred. The details of that error are below. This originally was only
occurring on one of my computers, but now occurs on both of them.


Try starting Outlook in safe mode (hold Ctrrl while you start it) and see
if the behavior changes.
--
Brian Tillman [MVP-Outlook]



  #4  
Old March 26th, 2010, 03:57 PM posted to microsoft.public.outlook.general,microsoft.public.outlook.installation
Zakhary
external usenet poster
 
Posts: 66
Default Cause/Fix of Outlook Abrubt Shut Down

The problem persists even in safe mode.

--
-Zakhary


"Brian Tillman [MVP-Outlook]" wrote:

"Zakhary" wrote in message
...

Whenever Outlook performs an involved task, it abruptly shuts down.
"Involved tasks" include things like archiving the folders, sending or
receiving many or large messages, and processing dense or many rules. Only
sometimes, an alert message will come up that states that a runtime error
has
occurred. The details of that error are below. This originally was only
occurring on one of my computers, but now occurs on both of them.


Try starting Outlook in safe mode (hold Ctrrl while you start it) and see if
the behavior changes.
--
Brian Tillman [MVP-Outlook]

.

  #5  
Old March 26th, 2010, 07:52 PM posted to microsoft.public.outlook.general,microsoft.public.outlook.installation
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 2,485
Default Cause/Fix of Outlook Abrubt Shut Down

"Zakhary" wrote in message
...

The problem persists even in safe mode.


Try a new mail profile. If that doesn't work, set up a new Windows user and
test with that.
--
Brian Tillman [MVP-Outlook]

 




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