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#1
March 1st, 2010, 06:16 PM
posted to microsoft.public.outlook.installation
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Outlook XP (2002) won't load
Can anyone help. I have been running Office XP for years with no problem - now Outlook has gone wrong! Clicking on the icon starts Outlook but after the splash screen it immediately exits with no error message. I've tried the following; - uninstalling Outlook and reinstalling - repairing .pst file - removing outcmd file - uninstalling Office XP and then reinstalling - looking for previous restore points These have all failed to solve the problem. Taking the .pst file to another machine is fine, Outlook 2002 works fine there. I really need to get back to me emails so if anyone can help ... -- snikpoh http://forums.slipstick.com 
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#2
March 1st, 2010, 06:36 PM
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Outlook XP (2002) won't load
On 3/1/2010 10:16 AM, snikpoh wrote:
Can anyone help. I have been running Office XP for years with no problem - now Outlook has gone wrong! Clicking on the icon starts Outlook but after the splash screen it immediately exits with no error message. I've tried the following; - uninstalling Outlook and reinstalling - repairing .pst file - removing outcmd file - uninstalling Office XP and then reinstalling - looking for previous restore points These have all failed to solve the problem. Taking the .pst file to another machine is fine, Outlook 2002 works fine there. I really need to get back to me emails so if anyone can help ... What happens when you create a new mail profile? Open the mail applet in control panel and try that. Won't fix the problem, but then you can open your PST under a new profile. -- Leonid S. Knyshov Crashproof Solutions 510-282-1008 Twitter: @wiseleo http://crashproofsolutions.com Microsoft Small Business Specialist Please vote "helpful" if I helped you 
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#3
March 2nd, 2010, 06:35 AM
posted to microsoft.public.outlook.installation
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Outlook XP (2002) won't load
Leonid S. Knyshov // SBS Expert;128512 Wrote: On 3/1/2010 10:16 AM, snikpoh wrote: Can anyone help. I have been running Office XP for years with no problem - now Outlook has gone wrong! Clicking on the icon starts Outlook but after the splash screen it immediately exits with no error message. I've tried the following; - uninstalling Outlook and reinstalling - repairing .pst file - removing outcmd file - uninstalling Office XP and then reinstalling - looking for previous restore points These have all failed to solve the problem. Taking the .pst file to another machine is fine, Outlook 2002 works fine there. I really need to get back to me emails so if anyone can help ... What happens when you create a new mail profile? Open the mail applet in control panel and try that. Won't fix the problem, but then you can open your PST under a new profile. -- Leonid S. Knyshov Crashproof Solutions 510-282-1008 Twitter: @wiseleo http://crashproofsolutions.com Microsoft Small Business Specialist Please vote "helpful" if I helped you Thanks for the suggestion but I forgot to mention that I had tried that as well. As you say, I started the mail 'client' from the control panel and created a new profile but the 'Outlook Application' still would not load. I think there must be some file 'lurking' that is causing the application to fail but I can't imagine what it can be. -- snikpoh http://forums.slipstick.com
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#4
March 2nd, 2010, 09:25 AM
posted to microsoft.public.outlook.installation
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Outlook XP (2002) won't load
And if you start outlook using either;
outlook.exe /resetnavpain or outlook.exe /safe (StartRun. note space between exe /) "snikpoh" snikpoh.476owm@invalid wrote in message news:snikpoh.476owm@invalid... Leonid S. Knyshov // SBS Expert;128512 Wrote: On 3/1/2010 10:16 AM, snikpoh wrote: Can anyone help. I have been running Office XP for years with no problem - now Outlook has gone wrong! Clicking on the icon starts Outlook but after the splash screen it immediately exits with no error message. I've tried the following; - uninstalling Outlook and reinstalling - repairing .pst file - removing outcmd file - uninstalling Office XP and then reinstalling - looking for previous restore points These have all failed to solve the problem. Taking the .pst file to another machine is fine, Outlook 2002 works fine there. I really need to get back to me emails so if anyone can help ... What happens when you create a new mail profile? Open the mail applet in control panel and try that. Won't fix the problem, but then you can open your PST under a new profile. -- Leonid S. Knyshov Crashproof Solutions 510-282-1008 Twitter: @wiseleo http://crashproofsolutions.com Microsoft Small Business Specialist Please vote "helpful" if I helped you Thanks for the suggestion but I forgot to mention that I had tried that as well. As you say, I started the mail 'client' from the control panel and created a new profile but the 'Outlook Application' still would not load. I think there must be some file 'lurking' that is causing the application to fail but I can't imagine what it can be. -- snikpoh http://forums.slipstick.com
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#5
March 2nd, 2010, 04:11 PM
posted to microsoft.public.outlook.installation
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Outlook XP (2002) won't load
"DL" wrote in message
... And if you start outlook using either; outlook.exe /resetnavpain It may be a pain, but it's spelled "/resetnavpane". -- Brian Tillman [MVP-Outlook]
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