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2007 SP1 failed to install



 
 
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  #1  
Old December 12th, 2007, 05:19 PM posted to microsoft.public.office.setup
Bob Eyster
external usenet poster
 
Posts: 74
Default 2007 SP1 failed to install

I tried three times to install Office 2007 SP1. Once with my firewall and
Anti-Virus programs running. Once with firewall and anti-virus disabled. And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium



  #2  
Old December 12th, 2007, 05:36 PM posted to microsoft.public.office.setup
Darin Dugan
external usenet poster
 
Posts: 9
Default 2007 SP1 failed to install

What kind of error code (if any) are you getting? Also, what architecture
(see my earlier post of problems on Vista Enterprise x64) and what editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe /log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall and
Anti-Virus programs running. Once with firewall and anti-virus disabled. And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium




  #3  
Old December 15th, 2007, 03:58 PM posted to microsoft.public.office.setup
Bob Eyster
external usenet poster
 
Posts: 74
Default 2007 SP1 failed to install

There are no error codes. Receive only an error message stating that "this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall and
Anti-Virus programs running. Once with firewall and anti-virus disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium





  #4  
Old December 15th, 2007, 04:24 PM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default 2007 SP1 failed to install

Bob

Put your Office 2007 disk into your CD\DVD-ROM and then install the SP1 while that Office 2007 disk is in your CD\DVD ROM

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message ...
There are no error codes. Receive only an error message stating that "this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall and
Anti-Virus programs running. Once with firewall and anti-virus disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium





  #5  
Old December 18th, 2007, 03:31 PM posted to microsoft.public.office.setup
Bob Eyster
external usenet poster
 
Posts: 74
Default 2007 SP1 failed to install

Hi Peter

I thought this would do the trick but no luck, still fails to install.

These are the messages I get;

First message: This package failed to install

Second message: This program filename of SP1 stopped working and will be
closed.

It fails to install using the full SP1 download and from Windows update



--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Bob

Put your Office 2007 disk into your CD\DVD-ROM and then install the SP1
while that Office 2007 disk is in your CD\DVD ROM

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
There are no error codes. Receive only an error message stating that "this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall
and
Anti-Virus programs running. Once with firewall and anti-virus disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium






  #6  
Old December 18th, 2007, 04:33 PM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default 2007 SP1 failed to install

Download the SP1 from the Microsoft download site and try installing it then. DO NOT use the Windows Update one

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message ...
Hi Peter

I thought this would do the trick but no luck, still fails to install.

These are the messages I get;

First message: This package failed to install

Second message: This program filename of SP1 stopped working and will be
closed.

It fails to install using the full SP1 download and from Windows update



--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Bob

Put your Office 2007 disk into your CD\DVD-ROM and then install the SP1
while that Office 2007 disk is in your CD\DVD ROM

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
There are no error codes. Receive only an error message stating that "this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall
and
Anti-Virus programs running. Once with firewall and anti-virus disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium






  #7  
Old December 18th, 2007, 05:38 PM posted to microsoft.public.office.setup
Bob Eyster
external usenet poster
 
Posts: 74
Default 2007 SP1 failed to install

Peter,

I have been using that file.

I finally broke down and uninstalled MS office 2007 and reinstalled. I
applied SP1 from MS' download site and all went well. This time when I
installed I did a complete install. The first install was not a complete
install.

Thanks for your help Peter

--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Download the SP1 from the Microsoft download site and try installing it
then. DO NOT use the Windows Update one

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
Hi Peter

I thought this would do the trick but no luck, still fails to install.

These are the messages I get;

First message: This package failed to install

Second message: This program filename of SP1 stopped working and will be
closed.

It fails to install using the full SP1 download and from Windows update



--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Bob

Put your Office 2007 disk into your CD\DVD-ROM and then install the SP1
while that Office 2007 disk is in your CD\DVD ROM

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
There are no error codes. Receive only an error message stating that
"this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects
it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what
architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall
and
Anti-Virus programs running. Once with firewall and anti-virus
disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium







  #8  
Old December 18th, 2007, 08:04 PM posted to microsoft.public.office.setup
Peter Foldes
external usenet poster
 
Posts: 3,300
Default 2007 SP1 failed to install

Glad it worked out for you. You are welcome

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message ...
Peter,

I have been using that file.

I finally broke down and uninstalled MS office 2007 and reinstalled. I
applied SP1 from MS' download site and all went well. This time when I
installed I did a complete install. The first install was not a complete
install.

Thanks for your help Peter

--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Download the SP1 from the Microsoft download site and try installing it
then. DO NOT use the Windows Update one

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
Hi Peter

I thought this would do the trick but no luck, still fails to install.

These are the messages I get;

First message: This package failed to install

Second message: This program filename of SP1 stopped working and will be
closed.

It fails to install using the full SP1 download and from Windows update



--

Bob Eyster
MS Windows Vista Home Premium



"Peter Foldes" wrote in message
...
Bob

Put your Office 2007 disk into your CD\DVD-ROM and then install the SP1
while that Office 2007 disk is in your CD\DVD ROM

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Bob Eyster" wrote in message
...
There are no error codes. Receive only an error message stating that
"this
package failed to install." This happens at the end of the installed
routine.

I'm running Vista Home Premium 32bit with all updates.

Here is a copy of the Install log. It's different from the others I have
seen here. Sorry for the attachment.

PS: I can't send the attachment cause it's too large. MS server rejects
it

--

Bob Eyster
MS Windows Vista Home Premium



"Darin Dugan" wrote in message
...
What kind of error code (if any) are you getting? Also, what
architecture
(see my earlier post of problems on Vista Enterprise x64) and what
editions
of Office and Windows?

You might try creating an installation log, though I can't say if the
information within it will be useful. If you've downloaded the SP run
something like:

office2007sp1-kb936982-fullfile-en-us.exe
/log:"C:\temp\2007SP1SetupLog.txt"

Cheers.

"Bob Eyster" wrote:

I tried three times to install Office 2007 SP1. Once with my firewall
and
Anti-Virus programs running. Once with firewall and anti-virus
disabled.
And
once from the Windows Update. All three times the install failed.

Have anyone else had this problem? and is there a fix?

--

Bob Eyster
MS Windows Vista Home Premium







 




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