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Outlook Connector crashes Outlook 2003 on exit



 
 
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Old September 3rd, 2006, 07:43 PM posted to microsoft.public.outlook,microsoft.public.outlook.general,microsoft.public.outlook.installation,microsoft.public.outlook.interop,microsoft.public.outlook.program_addins
Pieter
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Posts: 2
Default Outlook Connector crashes Outlook 2003 on exit

Anybody?

"Pieter" wrote in message
...
After installing Outlook Connector, Outlook 2003 keeps crashing on exit.
Is there some way to fix this?

Here is the stack trace:
(21c.1478): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
eax=002409b8 ebx=00000000 ecx=feeefeee edx=00000000 esi=0318d6cc
edi=00000000
eip=0312a91f esp=0013f92c ebp=0013f934 iopl=0 nv up ei ng nz na pe
nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010282
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for D:\Program Files\Microsoft Office Outlook Connector\msidcrl.dll -
msidcrl!Ordinal32+0x2a91f:
0312a91f 8b11 mov edx,[ecx] ds:0023:feeefeee=????????
0:000 .dump /ma e:\staging\dump\OutlookConnector.dmp
Creating e:\staging\dump\OutlookConnector.dmp - mini user dump
GenWriteHandleOperations.Start(0x21c) failed, 0x80070057
Dump successfully written
0:000 !analyze -v
************************************************** *****************************
* *
* Exception Analysis *
* *
************************************************** *****************************

*** ERROR: Symbol file could not be found. Defaulted to export symbols
for D:\WINDOWS\system32\IEFRAME.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for D:\Program Files\Common Files\SYSTEM\MSMAPI\1033\MSNCON32.DLL -
*** ERROR: Module load completed but symbols could not be loaded for
outlook.exe

FAULTING_IP:
msidcrl!Ordinal32+2a91f
0312a91f 8b11 mov edx,[ecx]

EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
ExceptionAddress: 0312a91f (msidcrl!Ordinal32+0x0002a91f)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: feeefeee
Attempt to read from address feeefeee

FAULTING_THREAD: 00001478

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: outlook.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx"
referenced memory at "0x%08lx". The memory could not be "%s".

READ_ADDRESS: feeefeee

BUGCHECK_STR: ACCESS_VIOLATION

LAST_CONTROL_TRANSFER: from 0312aad9 to 0312a91f

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be
wrong.
0013f934 0312aad9 00000000 0013fa88 03173aab msidcrl!Ordinal32+0x2a91f
0013f940 03173aab 00000000 00000000 0318e048 msidcrl!Ordinal32+0x2aad9
0013fa88 03157e7e 6423c450 00000000 00000001
msidcrl!VerifyCertificate+0x41f4b
0013fbc0 0312b8c8 6423c450 00000000 00000001
msidcrl!VerifyCertificate+0x2631e
0013fd0c 641964df 64140041 00000000 64140b5c msidcrl!Uninitialize+0x88
0013fd28 6414c4b6 64100000 00000000 00000001
MSNCON32!DllUnregisterServer+0x558c5
0013fd48 7c9011a7 64100000 00000000 00000001
MSNCON32!DllUnregisterServer+0xb89c
0013fd68 7c923f31 6414c464 64100000 00000000
ntdll!LdrpCallInitRoutine+0x14
0013fdec 7c81c9fe 7c80b6a1 00000001 00000000
ntdll!LdrShutdownProcess+0x14f
0013fee0 7c81ca76 00000000 77e8f3b0 ffffffff kernel32!_ExitProcess+0x42
0013fef4 77c39d45 00000000 0013ff10 77c39e78 kernel32!ExitProcess+0x14
0013ff00 77c39e78 00000000 00000000 0013ff24 MSVCRT!__crtExitProcess+0x32
0013ff10 77c39e90 00000000 00000000 00000000 MSVCRT!_cinit+0xee
0013ff24 300012ea 00000000 00090000 7c90ee18 MSVCRT!exit+0x12
0013ffc0 7c816fd7 00090000 7c90ee18 7ffde000 outlook+0x12ea
0013fff0 00000000 3000106c 00000000 78746341
kernel32!BaseProcessStart+0x23


FOLLOWUP_IP:
msidcrl!Ordinal32+2a91f
0312a91f 8b11 mov edx,[ecx]

FAULTING_SOURCE_CODE:


SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: msidcrl!Ordinal32+2a91f

MODULE_NAME: msidcrl

IMAGE_NAME: msidcrl.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 43472d6c

STACK_COMMAND: ~0s ; kb

FAILURE_BUCKET_ID: ACCESS_VIOLATION_msidcrl!Ordinal32+2a91f

BUCKET_ID: ACCESS_VIOLATION_msidcrl!Ordinal32+2a91f

Followup: MachineOwner
---------


Regards
Pieter



 




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