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Unable to open default e-mail folders - Outlook shuts down



 
 
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  #1  
Old September 2nd, 2006, 08:54 PM posted to microsoft.public.outlook.installation
Oldtimer
external usenet poster
 
Posts: 17
Default Unable to open default e-mail folders - Outlook shuts down

Attempted to move Outlook 2000 to new computer w/Outlook 2003. Reversed
computer designations. Transferred Outlook 2003 info to old computer. Now I
can't open Outlook on old computer - get message .......Outlook.pst is not
compatible with this version of the Personal Folders information service.
Contact your Administrator. Then Outlook shuts down. Can't access help
dropdown. How do I get my Outlook files tranferred to my new computer?
  #2  
Old September 3rd, 2006, 05:28 PM posted to microsoft.public.outlook.installation
Milly Staples [MVP - Outlook]
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Posts: 6,006
Default Unable to open default e-mail folders - Outlook shuts down

Outlook 2003 .pst format is not compatible with prior versions. Create a
97-2002 version .pst file in Outlook 2003 and then move that to your other
computer and open it in Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Oldtimer asked:

| Attempted to move Outlook 2000 to new computer w/Outlook 2003.
| Reversed computer designations. Transferred Outlook 2003 info to old
| computer. Now I can't open Outlook on old computer - get message
| .......Outlook.pst is not compatible with this version of the
| Personal Folders information service. Contact your Administrator.
| Then Outlook shuts down. Can't access help dropdown. How do I get my
| Outlook files tranferred to my new computer?


  #3  
Old September 3rd, 2006, 10:08 PM posted to microsoft.public.outlook.installation
Oldtimer
external usenet poster
 
Posts: 17
Default Unable to open default e-mail folders - Outlook shuts down

Sounds great if I can figure out how to do it!
Thanx,
Oldtimer

"Milly Staples [MVP - Outlook]" wrote:

Outlook 2003 .pst format is not compatible with prior versions. Create a
97-2002 version .pst file in Outlook 2003 and then move that to your other
computer and open it in Outlook.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Oldtimer asked:

| Attempted to move Outlook 2000 to new computer w/Outlook 2003.
| Reversed computer designations. Transferred Outlook 2003 info to old
| computer. Now I can't open Outlook on old computer - get message
| .......Outlook.pst is not compatible with this version of the
| Personal Folders information service. Contact your Administrator.
| Then Outlook shuts down. Can't access help dropdown. How do I get my
| Outlook files tranferred to my new computer?



  #4  
Old September 3rd, 2006, 10:38 PM posted to microsoft.public.outlook.installation
Oldtimer
external usenet poster
 
Posts: 17
Default Unable to open default e-mail folders - Outlook shuts down

There is still hope. I found the "Use an Outlook 2003.pst with earlier
versions of Outlook" directions in my Help file. Looks intimidating but here
goes.
Thanx again,
Oldtimer

"Oldtimer" wrote:

Sounds great if I can figure out how to do it!
Thanx,
Oldtimer

"Milly Staples [MVP - Outlook]" wrote:

Outlook 2003 .pst format is not compatible with prior versions. Create a
97-2002 version .pst file in Outlook 2003 and then move that to your other
computer and open it in Outlook.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Oldtimer asked:

| Attempted to move Outlook 2000 to new computer w/Outlook 2003.
| Reversed computer designations. Transferred Outlook 2003 info to old
| computer. Now I can't open Outlook on old computer - get message
| .......Outlook.pst is not compatible with this version of the
| Personal Folders information service. Contact your Administrator.
| Then Outlook shuts down. Can't access help dropdown. How do I get my
| Outlook files tranferred to my new computer?



 




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