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#1
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Word & Windows 98
Hello,
I have a friend who is having a severe problem with Office 2000 (more specifically Word) working with Windows 98. Office 2000 has worked perfectly on his machine for a number of years now but, all of a sudden, word stopped working. Every time he opened Word, he got messages saying that the system was dangerously low on resources. the computer then froze &, on occasion geve a couple of BSODs with messages like: Fatal Exception at 0187: BFF9DFFF & then 17C7:0000081. Needless to say this is rather frustrating. The computer has no other ailments - even when all other memory-using processes are running, the computer gives this message when Word starts. Neither does uninstalling and reinstalling office change the situation. Could anybody tell me why this might be & suggest a possible remedy? Yours sincerely, Sam Goddard |
#2
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See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
Sam Goddard wrote: Hello, I have a friend who is having a severe problem with Office 2000 (more specifically Word) working with Windows 98. Office 2000 has worked perfectly on his machine for a number of years now but, all of a sudden, word stopped working. Every time he opened Word, he got messages saying that the system was dangerously low on resources. the computer then froze &, on occasion geve a couple of BSODs with messages like: Fatal Exception at 0187: BFF9DFFF & then 17C7:0000081. Needless to say this is rather frustrating. The computer has no other ailments - even when all other memory-using processes are running, the computer gives this message when Word starts. Neither does uninstalling and reinstalling office change the situation. Could anybody tell me why this might be & suggest a possible remedy? Yours sincerely, Sam Goddard |
#3
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Thanks for that, it looks most comprehensive. I'll let you know what
happens. "garfield-n-odie" wrote in message ... See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Sam Goddard wrote: Hello, I have a friend who is having a severe problem with Office 2000 (more specifically Word) working with Windows 98. Office 2000 has worked perfectly on his machine for a number of years now but, all of a sudden, word stopped working. Every time he opened Word, he got messages saying that the system was dangerously low on resources. the computer then froze &, on occasion geve a couple of BSODs with messages like: Fatal Exception at 0187: BFF9DFFF & then 17C7:0000081. Needless to say this is rather frustrating. The computer has no other ailments - even when all other memory-using processes are running, the computer gives this message when Word starts. Neither does uninstalling and reinstalling office change the situation. Could anybody tell me why this might be & suggest a possible remedy? Yours sincerely, Sam Goddard |
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