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trying to uninstall office 2003 to reinstall office 2003
I am trying to uninstall office 2003 from a laptop remotely (the user I am
supporting is in another province). I tried to detect and repair excel from the laptop as I could not open and print a spreadsheet. However the detect and repair would not finish (after sitting there for more than 1 hour). I rebooted the computer and logged into the computer and tired to uninstall Office 2003 completely. The uninstall would not work, as the computer reported back to me that a previous detect and repair or install operation was still in progress so I selected the roll back option. The unistall process also hung up after more than 1 hour of waiting with no disk activity. I then tried to re-install office 2003 and I noticed the same problem (previous install or uninstall was still in progress, do you want to undo that operation, I selected yes). The install of office 2003 hung up for another hour or so. I then rebooted the computer and looked to see if office 2003 was intalled and it was. I then tired to print the pages that were not working before from an excel spreadsheet and it worked. I think the error message during the install was 17XX (maybe 1763 or 1772, the uninstall cannot be completed as a previous operation was waiting to be completed) and there was another message during the unistall, one of the office files were missing and could not be detected during the uninstall. What I really need to know is, can Office 2003 be cleaned up and re-installed if any other problems occur? |
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trying to uninstall office 2003 to reinstall office 2003
http://support.microsoft.com/default...b;en-us;290301
May help, whilst it doesnt remove office, it clears up entries to enable you to reinstall "Edward Letendre" wrote in message ... I am trying to uninstall office 2003 from a laptop remotely (the user I am supporting is in another province). I tried to detect and repair excel from the laptop as I could not open and print a spreadsheet. However the detect and repair would not finish (after sitting there for more than 1 hour). I rebooted the computer and logged into the computer and tired to uninstall Office 2003 completely. The uninstall would not work, as the computer reported back to me that a previous detect and repair or install operation was still in progress so I selected the roll back option. The unistall process also hung up after more than 1 hour of waiting with no disk activity. I then tried to re-install office 2003 and I noticed the same problem (previous install or uninstall was still in progress, do you want to undo that operation, I selected yes). The install of office 2003 hung up for another hour or so. I then rebooted the computer and looked to see if office 2003 was intalled and it was. I then tired to print the pages that were not working before from an excel spreadsheet and it worked. I think the error message during the install was 17XX (maybe 1763 or 1772, the uninstall cannot be completed as a previous operation was waiting to be completed) and there was another message during the unistall, one of the office files were missing and could not be detected during the uninstall. What I really need to know is, can Office 2003 be cleaned up and re-installed if any other problems occur? |
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