If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#21
|
|||
|
|||
Activities Not Showing - 2007
Just start by seeing if your Outlook Address Book view is working as it
should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
#22
|
|||
|
|||
Activities Not Showing - 2007
Hi Russ!
I am about to create a new profile - but want to get it right first time as my Outlook is business critical! I have all the instructions for backing up and re-locating the .pst file, etc. My question - In the Outlook File there are other files in addition to outlook.pst. (outlook.nst, archive.pst, backup.pst, extend.dat, outlook.sharing.xml.obi, outlook.xml.kfl) - Do I copy ALL files and rename old ones, or will the new Outlook Profile create new versions? "Russ Valentine [MVP-Outlook]" wrote: Instructions on how to create a new profile: http://support.microsoft.com/default...roduct=out2003 Instructions on how to migrate data to the new profile already posted. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... Hi Russ! Away for Easter so just read your response. Wow! And I thought I was following MS instructions to the letter! Ok - I am where I am. I understand how to make a backup of the pst file, and to re-locate it to a more appropriate folder. How do I create a "new profile"? Do I have to un-install and re-install Outlook, then point it at the backed up pst? N. "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
#23
|
|||
|
|||
Activities Not Showing - 2007
Let the new profile create the other files. Obviously your archive.pst
should be kept, but there is no need to relocate it. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message news Hi Russ! I am about to create a new profile - but want to get it right first time as my Outlook is business critical! I have all the instructions for backing up and re-locating the .pst file, etc. My question - In the Outlook File there are other files in addition to outlook.pst. (outlook.nst, archive.pst, backup.pst, extend.dat, outlook.sharing.xml.obi, outlook.xml.kfl) - Do I copy ALL files and rename old ones, or will the new Outlook Profile create new versions? "Russ Valentine [MVP-Outlook]" wrote: Instructions on how to create a new profile: http://support.microsoft.com/default...roduct=out2003 Instructions on how to migrate data to the new profile already posted. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... Hi Russ! Away for Easter so just read your response. Wow! And I thought I was following MS instructions to the letter! Ok - I am where I am. I understand how to make a backup of the pst file, and to re-locate it to a more appropriate folder. How do I create a "new profile"? Do I have to un-install and re-install Outlook, then point it at the backed up pst? N. "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
#24
|
|||
|
|||
Activities Not Showing - 2007
well we have started to narrow the problem down. This problem DOES NOT HAPPEN
IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
#25
|
|||
|
|||
Activities Not Showing - 2007
Sorry I can't help, but you haven't "narrowed the problem down" at all.
Contrary to your claim, this is not a known issue that anyone so far has provided steps to reproduce. There are no incompatibilities between Outlook 2007 and Vista, so you should be very reluctant to draw such a broad conclusion from mere anecdote. Problems with Activities on the other hand are very common. Since Activities are a real time search that uses Outlook's older MAPI based search functions (as opposed to Outlook 2007's new Instant Search which uses the OS's Instant Search engine), troubleshooting problems with Activities starts by looking for problems with Outlook's MAPI functions, which are installed with Outlook's Address Book engine. That is the territory you should explore when you look for the steps that can reproduce your problem. Most problems with Activities go away when the Outlook Address Book engine is configured correctly for the data store in the profile. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... well we have started to narrow the problem down. This problem DOES NOT HAPPEN IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
#26
|
|||
|
|||
Activities Not Showing - 2007
Ok I'm Still lost.. You say that oulook uses MAPI that is how my adress book
is configured. but you say this is different than outlook 2007 that uses instant search....what instant search????? again not sure what more info to give here. in calender make an appointment..at the bottom there is a box to add contacts, in all prevoiuse versions of microsoft, this linked that appoitment to the contacts history or activities. When operating on Vista it does not. Rob "Russ Valentine [MVP-Outlook]" wrote: Sorry I can't help, but you haven't "narrowed the problem down" at all. Contrary to your claim, this is not a known issue that anyone so far has provided steps to reproduce. There are no incompatibilities between Outlook 2007 and Vista, so you should be very reluctant to draw such a broad conclusion from mere anecdote. Problems with Activities on the other hand are very common. Since Activities are a real time search that uses Outlook's older MAPI based search functions (as opposed to Outlook 2007's new Instant Search which uses the OS's Instant Search engine), troubleshooting problems with Activities starts by looking for problems with Outlook's MAPI functions, which are installed with Outlook's Address Book engine. That is the territory you should explore when you look for the steps that can reproduce your problem. Most problems with Activities go away when the Outlook Address Book engine is configured correctly for the data store in the profile. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... well we have started to narrow the problem down. This problem DOES NOT HAPPEN IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from |
#27
|
|||
|
|||
Activities Not Showing - 2007
Not what I said. Activities works the same in Outlook 2007 and Vista as in
all other versions. It makes no use of Instant Search. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Ok I'm Still lost.. You say that oulook uses MAPI that is how my adress book is configured. but you say this is different than outlook 2007 that uses instant search....what instant search????? again not sure what more info to give here. in calender make an appointment..at the bottom there is a box to add contacts, in all prevoiuse versions of microsoft, this linked that appoitment to the contacts history or activities. When operating on Vista it does not. Rob "Russ Valentine [MVP-Outlook]" wrote: Sorry I can't help, but you haven't "narrowed the problem down" at all. Contrary to your claim, this is not a known issue that anyone so far has provided steps to reproduce. There are no incompatibilities between Outlook 2007 and Vista, so you should be very reluctant to draw such a broad conclusion from mere anecdote. Problems with Activities on the other hand are very common. Since Activities are a real time search that uses Outlook's older MAPI based search functions (as opposed to Outlook 2007's new Instant Search which uses the OS's Instant Search engine), troubleshooting problems with Activities starts by looking for problems with Outlook's MAPI functions, which are installed with Outlook's Address Book engine. That is the territory you should explore when you look for the steps that can reproduce your problem. Most problems with Activities go away when the Outlook Address Book engine is configured correctly for the data store in the profile. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... well we have started to narrow the problem down. This problem DOES NOT HAPPEN IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from |
#28
|
|||
|
|||
Activities Not Showing - 2007
Help me here Russ. I just looked up a contact clicked on her activities and
past appoinments showed up as calender events, I the cliked on a different contact noting showed up, I then went back to the first contact and the informatio that showed up seconds earlier no longer showed up. Other people have reported the same problem.. I'm not a sofware genius but this cant be right. This is very frustrating I have many appoinments linked to contacts a only parts of the time do they show up. "Russ Valentine [MVP-Outlook]" wrote: Not what I said. Activities works the same in Outlook 2007 and Vista as in all other versions. It makes no use of Instant Search. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Ok I'm Still lost.. You say that oulook uses MAPI that is how my adress book is configured. but you say this is different than outlook 2007 that uses instant search....what instant search????? again not sure what more info to give here. in calender make an appointment..at the bottom there is a box to add contacts, in all prevoiuse versions of microsoft, this linked that appoitment to the contacts history or activities. When operating on Vista it does not. Rob "Russ Valentine [MVP-Outlook]" wrote: Sorry I can't help, but you haven't "narrowed the problem down" at all. Contrary to your claim, this is not a known issue that anyone so far has provided steps to reproduce. There are no incompatibilities between Outlook 2007 and Vista, so you should be very reluctant to draw such a broad conclusion from mere anecdote. Problems with Activities on the other hand are very common. Since Activities are a real time search that uses Outlook's older MAPI based search functions (as opposed to Outlook 2007's new Instant Search which uses the OS's Instant Search engine), troubleshooting problems with Activities starts by looking for problems with Outlook's MAPI functions, which are installed with Outlook's Address Book engine. That is the territory you should explore when you look for the steps that can reproduce your problem. Most problems with Activities go away when the Outlook Address Book engine is configured correctly for the data store in the profile. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... well we have started to narrow the problem down. This problem DOES NOT HAPPEN IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." |
#29
|
|||
|
|||
Activities Not Showing - 2007
I sure wish I could reproduce the problem, but I can't. If you can make any
distinction between activities that show up and those that don't it would help try to figure out what's wrong. If some of these Contacts were created in earlier versions of Outlook than the installation you are using, that might be part of the problem. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Help me here Russ. I just looked up a contact clicked on her activities and past appoinments showed up as calender events, I the cliked on a different contact noting showed up, I then went back to the first contact and the informatio that showed up seconds earlier no longer showed up. Other people have reported the same problem.. I'm not a sofware genius but this cant be right. This is very frustrating I have many appoinments linked to contacts a only parts of the time do they show up. "Russ Valentine [MVP-Outlook]" wrote: Not what I said. Activities works the same in Outlook 2007 and Vista as in all other versions. It makes no use of Instant Search. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Ok I'm Still lost.. You say that oulook uses MAPI that is how my adress book is configured. but you say this is different than outlook 2007 that uses instant search....what instant search????? again not sure what more info to give here. in calender make an appointment..at the bottom there is a box to add contacts, in all prevoiuse versions of microsoft, this linked that appoitment to the contacts history or activities. When operating on Vista it does not. Rob "Russ Valentine [MVP-Outlook]" wrote: Sorry I can't help, but you haven't "narrowed the problem down" at all. Contrary to your claim, this is not a known issue that anyone so far has provided steps to reproduce. There are no incompatibilities between Outlook 2007 and Vista, so you should be very reluctant to draw such a broad conclusion from mere anecdote. Problems with Activities on the other hand are very common. Since Activities are a real time search that uses Outlook's older MAPI based search functions (as opposed to Outlook 2007's new Instant Search which uses the OS's Instant Search engine), troubleshooting problems with Activities starts by looking for problems with Outlook's MAPI functions, which are installed with Outlook's Address Book engine. That is the territory you should explore when you look for the steps that can reproduce your problem. Most problems with Activities go away when the Outlook Address Book engine is configured correctly for the data store in the profile. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... well we have started to narrow the problem down. This problem DOES NOT HAPPEN IN OUTLOOK 2007 when running xp it does happen in vista. my address book is configured properly. the problem is not a question of migrated data this problem happens on a clean install that does not require any migration. reading other posts shows that many people, some with alot of experience with outlook are having this problem. if anyone has come up with a solution it would be greatly appreciated. "Russ Valentine [MVP-Outlook]" wrote: Just start by seeing if your Outlook Address Book view is working as it should. Here are the instructions for configuring the service: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I think that may be a bit over my head but if you could point me in a general direction it would be greatly appreciated. thank you very musch for your patience Russ. Rob I.E. would i see if the adress book is right. "Russ Valentine [MVP-Outlook]" wrote: Outlook creates links using it MAPI protocols some of which are included in the Outlook Address Book Service. So if activities are not appearing that you think should, the Outlook Address Book Service is one of the first things to check. That's assuming of course, that you installed Outlook clean and actually created a new Outlook profile and data store from scratch with this installation. http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Oulook is my default mail client. As far as transports i guess I need to educate myself more. I have no idea what a transport is. I'm still a little lost as to how my E-mail configuration would affect a meeting being linked to a contact. I'm not invieting them via E-mail im just attaching the meeting to thier file at the bottom of the meeting setup screen. Thanks Rob "Russ Valentine [MVP-Outlook]" wrote: I understand completely. Outlook 2007 works fine. The problem you are having most often arises when Outlook's transports are not installed and configured properly. Hence my question which still awaits your answer. You also need to ensure that your mail transports are working correctly and that Outlook is your default mail client. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Soory russ you are not understanding the problem. at the bottom of an appointment there is a box marked "contact" any contact I put in that box, used to show up under history or activities in all other versions of outlook. judging by the number of posts, I am not wrong here, this fuction does not work properly in outlook 2007. these entries do not always show up in activities.. thanks Rob "Russ Valentine [MVP-Outlook]" wrote: State how you configured your Outlook Address Book Service in this new installation. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... Sorry Russ swithed was the wrong term.. Installed oulook 2007 "clean" created contacts now when I look in there activities appointments that were linked to them don't always show up I.E. opened up a contact looked in activities and appoinment was there, looked up another contact, went back to the first, information gone. Most of the time appoinments that have been linked to a contact don't show in activities. Any help thanks Rob "Russ Valentine [MVP-Outlook]" wrote: You said you "switched from an earlier version." State how you did so clearly and accurately. It is the likely source of your problem since there is no way to "switch from an earlier version" with Outlook. Outlook should only be installed clean. Data can only be switched from an earlier version by connecting a clean installation to your former data source correctly. Your symptoms suggest you failed to do so. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... There was no migrated data.. unless i dont understand the term... contact was created in oulook 2007. make an appointment and at the bottom link it to a contact. when I go to that contacts activities the appoinment does not show in his/hers activities. any help would be apprecited. "Russ Valentine [MVP-Outlook]" wrote: Answer is the same. If you want to know how you migrated your data incorrectly, you must tell us how you did it. As it is, you must create a new profile and migrate your data correctly. It is your profile that is corrupt. -- Russ Valentine [MVP-Outlook] "activetrouble" wrote in message ... I have the same problem yet the contacts were created in oulook 2007. this is a problem I have run into since switching from an earlier version... the activities tab is not consistant activities do not show up always reguardless of ho wthey were created i.e. old versions migrated or originals in 2007 "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." |
#30
|
|||
|
|||
Activities Not Showing - 2007
Hi Russ!
Finally got time to try the proposed solution. No luck! Successfully created a new profile - pointed it at my existing pst file - syetem worked, but when i open a contact and click on activities, i get the same old message - nothing to show! Really frustrating!! I have a number of email addresses, so rather than re-create all the mail accounts, I have gone back to original profile. "Russ Valentine [MVP-Outlook]" wrote: Let the new profile create the other files. Obviously your archive.pst should be kept, but there is no need to relocate it. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message news Hi Russ! I am about to create a new profile - but want to get it right first time as my Outlook is business critical! I have all the instructions for backing up and re-locating the .pst file, etc. My question - In the Outlook File there are other files in addition to outlook.pst. (outlook.nst, archive.pst, backup.pst, extend.dat, outlook.sharing.xml.obi, outlook.xml.kfl) - Do I copy ALL files and rename old ones, or will the new Outlook Profile create new versions? "Russ Valentine [MVP-Outlook]" wrote: Instructions on how to create a new profile: http://support.microsoft.com/default...roduct=out2003 Instructions on how to migrate data to the new profile already posted. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... Hi Russ! Away for Easter so just read your response. Wow! And I thought I was following MS instructions to the letter! Ok - I am where I am. I understand how to make a backup of the pst file, and to re-locate it to a more appropriate folder. How do I create a "new profile"? Do I have to un-install and re-install Outlook, then point it at the backed up pst? N. "Russ Valentine [MVP-Outlook]" wrote: Upgrades NEVER "take care of data migration." Upgrade installations are not recommended. When you attempt one you must create a new Outlook Profile from scratch and migrate your data to it correctly. The file you need to migrate is your Personal Folders file (*.pst) It's where all the mail, calendar, contacts etc are stored. Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on these pages is outdated and no longer applies to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so only corrupts your profile. Copy it anywhere BUT the default location and open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed now to be of any use whatsoever. -- Russ Valentine [MVP-Outlook] "noelma" wrote in message ... I see several other messages on this - but no answers. I upgraded from 2003 to 2007. The upgrade took care of the data migration - when 2007 opened, all my 2003 data was there. So I assume the 2007 version simply used my existing pst file. However, my problem is that linked activities do not show consistantly in the Activities tab of the contact. I can open a contact, and there all there - close and re-open the same contact and none are displayed! |
Thread Tools | |
Display Modes | |
|
|