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trouble with black printing new cartridge



 
 
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  #1  
Old June 4th, 2010, 05:52 AM posted to microsoft.public.word.docmanagement
gloworm925
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Posts: 1
Default trouble with black printing new cartridge

Installed new black ink cartridge. Printed first page fine and then I
started to get blank spots. Tried re-installing black cartridge Lexmark
X6100 Series printer states remove tape from bottom of cartridge. There is
no tape and now black text will not print at all. Color text and images come
out fine. Help.
  #2  
Old June 4th, 2010, 06:01 AM posted to microsoft.public.word.docmanagement
Doug Robbins - Word MVP
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Posts: 8,239
Default trouble with black printing new cartridge

Your problem is a printer problem, nothing to do with document management.

Google for Lexmark Support and you might find a site from which you can get
some assistance.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

"gloworm925" wrote in message
...
Installed new black ink cartridge. Printed first page fine and then I
started to get blank spots. Tried re-installing black cartridge Lexmark
X6100 Series printer states remove tape from bottom of cartridge. There
is
no tape and now black text will not print at all. Color text and images
come
out fine. Help.


 




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