error starting office 2003

Help! Just installed office 2003 on my xp home and trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I had
office 2000 previous)
Then it hangs and I get an error microsoft office outlook
has encountered a problem and needs to close. I have sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It won't
start in safe mode has the same responses..I have tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report contents)
I'm clueless Help!

Hi, Dan,

Try running a scandisk to check your disk for errors, then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


"Dan" wrote in message
...
Help! Just installed office 2003 on my xp home and trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I had
office 2000 previous)
Then it hangs and I get an error microsoft office outlook
has encountered a problem and needs to close. I have sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It won't
start in safe mode has the same responses..I have tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report contents)
I'm clueless Help!

Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Help! Just installed office 2003 on my xp home and
trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I have
sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It won't
start in safe mode has the same responses..I have tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report contents)
I'm clueless Help!


.

It could be.

Do you still need Office 2000? If not, you might uninstall it.

You might try running the Windows Installer cleanup utility and removing the
installer entries for Office 2003. Then re-install Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default...b;en-us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


"Dan" wrote in message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st time,
installed service pack from office update site, had power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Help! Just installed office 2003 on my xp home and
trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I have
sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It won't
start in safe mode has the same responses..I have tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report contents)
I'm clueless Help!


.

I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or in the
add or remove programs window.. I am concerned I have lost
my files... (address book and emails) How can I check? I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can find the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp
Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same errors
on both startup for outlook after hanging and in safe
mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st
time,
installed service pack from office update site, had
power
failure (we had a storm here) for a minute and went back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Help! Just installed office 2003 on my xp home and
trying
to open outlook for the 1st time. it brings up the
box
configuring outlook and migrating account settings (I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I have
sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It
won't
start in safe mode has the same responses..I have
tried
repair and also have checked out what seems to be the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


.



.

tried all of the above.. same error
after the 2nd install even before outlook opened it gave
the error prompt "would I like to start in safe mode"

any more suggestions would be greatly appreciated.
Wondering how I can find out if old address files etc are
corrupted. And how I can turn off the "configuring outlook-
migrating account settings box"? Also where are the old
files located?
Also be advised that under start/program files/microsoft
office - there is microsoft office outlook 2003 and on the
next line is microsoft outlook 2003 (2) ?? I have tried
clicking on both (they were there before and after the 2nd
install also) Also will not start in safe mode either.
THanks again? I am baffled...
-dan
-----Original Message-----
I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or in
the
add or remove programs window.. I am concerned I have
lost
my files... (address book and emails) How can I check?
I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can find the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp
Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same
errors
on both startup for outlook after hanging and in safe
mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st
time,
installed service pack from office update site, had
power
failure (we had a storm here) for a minute and went
back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Help! Just installed office 2003 on my xp home and
trying
to open outlook for the 1st time. it brings up the
box
configuring outlook and migrating account settings
(I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I have
sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It
won't
start in safe mode has the same responses..I have
tried
repair and also have checked out what seems to be
the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


.



.

.

So, you removed the Windows Installer entries for Outlook 2003, re-installed
it and still had a problem? Hm.

Okay...because of the power failure etc, it seems your installation is
pretty messed up. Try to remove the Windows Installer data for Office 2003
again. Also remove any Windows Installer data for Office 2000, if there is
any. Then (as you suggest) re-install Office 2000. Try to access your
Outlook 2000 after that. If it works, then try the upgrade again.

You should have a file called outlook.pst which contains your contacts,
mail, etc. You could back up this file before doing any of the above. It
is possible that it is corrupted in some way, but you may be able to get
items out of it once you get Office 2003 installed successfully.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


"Dan" wrote in message
...
tried all of the above.. same error
after the 2nd install even before outlook opened it gave
the error prompt "would I like to start in safe mode"

any more suggestions would be greatly appreciated.
Wondering how I can find out if old address files etc are
corrupted. And how I can turn off the "configuring outlook-
migrating account settings box"? Also where are the old
files located?
Also be advised that under start/program files/microsoft
office - there is microsoft office outlook 2003 and on the
next line is microsoft outlook 2003 (2) ?? I have tried
clicking on both (they were there before and after the 2nd
install also) Also will not start in safe mode either.
THanks again? I am baffled...
-dan
-----Original Message-----
I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or in
the
add or remove programs window.. I am concerned I have
lost
my files... (address book and emails) How can I check?
I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can find the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp
Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same
errors
on both startup for outlook after hanging and in safe
mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st
time,
installed service pack from office update site, had
power
failure (we had a storm here) for a minute and went
back
to site and finished updates.
Also I never un-installed office 2000 before installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Help! Just installed office 2003 on my xp home and
trying
to open outlook for the 1st time. it brings up the
box
configuring outlook and migrating account settings
(I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I have
sent
the error report to microsoft included in the error
message. It prompts me to start in safe mode. It
won't
start in safe mode has the same responses..I have
tried
repair and also have checked out what seems to be
the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


.



.

.

removed installer entries for 2003 then installed 2000
last night. Was prompted on first time opening of 2000
outlook if I wanted to have my contacts etc merged. After
checking the box yes, I had the same problem as 2003
except 2000 outlook would not open at all, it would just
hang and then close after a few minute no error. Removed
installer entries for 0utlook 2000 and re-installed but
cannot get the prompt and window before opening 1st time
of the merging of existing contacts etc. also did repair
of 2000 outlook but just hangs and then closes.

Trying to figure out how to re-install 2000 (or 2003)
without transfering or updating the new software of my
original contacts emails settings etc etc.??
-----Original Message-----
So, you removed the Windows Installer entries for Outlook
2003, re-installed
it and still had a problem? Hm.

Okay...because of the power failure etc, it seems your
installation is
pretty messed up. Try to remove the Windows Installer
data for Office 2003
again. Also remove any Windows Installer data for Office
2000, if there is
any. Then (as you suggest) re-install Office 2000. Try
to access your
Outlook 2000 after that. If it works, then try the
upgrade again.

You should have a file called outlook.pst which contains
your contacts,
mail, etc. You could back up this file before doing any
of the above. It
is possible that it is corrupted in some way, but you may
be able to get
items out of it once you get Office 2003 installed
successfully.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
tried all of the above.. same error
after the 2nd install even before outlook opened it gave
the error prompt "would I like to start in safe mode"

any more suggestions would be greatly appreciated.
Wondering how I can find out if old address files etc
are
corrupted. And how I can turn off the "configuring
outlook-
migrating account settings box"? Also where are the old
files located?
Also be advised that under start/program files/microsoft
office - there is microsoft office outlook 2003 and on
the
next line is microsoft outlook 2003 (2) ?? I have tried
clicking on both (they were there before and after the
2nd
install also) Also will not start in safe mode either.
THanks again? I am baffled...
-dan
-----Original Message-----
I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or in
the
add or remove programs window.. I am concerned I have
lost
my files... (address book and emails) How can I
check?
I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can find
the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp
Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same
errors
on both startup for outlook after hanging and in
safe
mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st
time,
installed service pack from office update site, had
power
failure (we had a storm here) for a minute and went
back
to site and finished updates.
Also I never un-installed office 2000 before
installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for
errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote
in
message
...
Help! Just installed office 2003 on my xp home
and
trying
to open outlook for the 1st time. it brings up
the
box
configuring outlook and migrating account
settings
(I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I
have
sent
the error report to microsoft included in the
error
message. It prompts me to start in safe mode. It
won't
start in safe mode has the same responses..I have
tried
repair and also have checked out what seems to be
the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


.



.

.



.

If you back up your outlook.pst, and then say "no" when asking to merge, you
can try to open it later and copy the entries into the new outlook.pst that
is created.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may benefit.


"Dan" wrote in message
...
removed installer entries for 2003 then installed 2000
last night. Was prompted on first time opening of 2000
outlook if I wanted to have my contacts etc merged. After
checking the box yes, I had the same problem as 2003
except 2000 outlook would not open at all, it would just
hang and then close after a few minute no error. Removed
installer entries for 0utlook 2000 and re-installed but
cannot get the prompt and window before opening 1st time
of the merging of existing contacts etc. also did repair
of 2000 outlook but just hangs and then closes.

Trying to figure out how to re-install 2000 (or 2003)
without transfering or updating the new software of my
original contacts emails settings etc etc.??
-----Original Message-----
So, you removed the Windows Installer entries for Outlook
2003, re-installed
it and still had a problem? Hm.

Okay...because of the power failure etc, it seems your
installation is
pretty messed up. Try to remove the Windows Installer
data for Office 2003
again. Also remove any Windows Installer data for Office
2000, if there is
any. Then (as you suggest) re-install Office 2000. Try
to access your
Outlook 2000 after that. If it works, then try the
upgrade again.

You should have a file called outlook.pst which contains
your contacts,
mail, etc. You could back up this file before doing any
of the above. It
is possible that it is corrupted in some way, but you may
be able to get
items out of it once you get Office 2003 installed
successfully.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
tried all of the above.. same error
after the 2nd install even before outlook opened it gave
the error prompt "would I like to start in safe mode"

any more suggestions would be greatly appreciated.
Wondering how I can find out if old address files etc
are
corrupted. And how I can turn off the "configuring
outlook-
migrating account settings box"? Also where are the old
files located?
Also be advised that under start/program files/microsoft
office - there is microsoft office outlook 2003 and on
the
next line is microsoft outlook 2003 (2) ?? I have tried
clicking on both (they were there before and after the
2nd
install also) Also will not start in safe mode either.
THanks again? I am baffled...
-dan
-----Original Message-----
I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or in
the
add or remove programs window.. I am concerned I have
lost
my files... (address book and emails) How can I
check?
I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can find
the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer CleanUp
Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same
errors
on both startup for outlook after hanging and in
safe
mode
for start up for outlook. The error prompt says no
When installing the first time last night, it gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening 1st
time,
installed service pack from office update site, had
power
failure (we had a storm here) for a minute and went
back
to site and finished updates.
Also I never un-installed office 2000 before
installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for
errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote
in
message
...
Help! Just installed office 2003 on my xp home
and
trying
to open outlook for the 1st time. it brings up
the
box
configuring outlook and migrating account
settings
(I
had
office 2000 previous)
Then it hangs and I get an error microsoft office
outlook
has encountered a problem and needs to close. I
have
sent
the error report to microsoft included in the
error
message. It prompts me to start in safe mode. It
won't
start in safe mode has the same responses..I have
tried
repair and also have checked out what seems to be
the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


.



.

.



.

thnx for the advice- THe problem is after I re-install
2000 the 2nd time it doesn't give me the option. And 2003
never gave me the option. I am removing the .pst files (w/
backup) Are there any other files that are connected to
this "merge prompt"that I can get rid of?
-----Original Message-----
If you back up your outlook.pst, and then say "no" when
asking to merge, you
can try to open it later and copy the entries into the
new outlook.pst that
is created.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
removed installer entries for 2003 then installed 2000
last night. Was prompted on first time opening of 2000
outlook if I wanted to have my contacts etc merged.
After
checking the box yes, I had the same problem as 2003
except 2000 outlook would not open at all, it would just
hang and then close after a few minute no error. Removed
installer entries for 0utlook 2000 and re-installed but
cannot get the prompt and window before opening 1st time
of the merging of existing contacts etc. also did repair
of 2000 outlook but just hangs and then closes.

Trying to figure out how to re-install 2000 (or 2003)
without transfering or updating the new software of my
original contacts emails settings etc etc.??
-----Original Message-----
So, you removed the Windows Installer entries for
Outlook
2003, re-installed
it and still had a problem? Hm.

Okay...because of the power failure etc, it seems your
installation is
pretty messed up. Try to remove the Windows Installer
data for Office 2003
again. Also remove any Windows Installer data for
Office
2000, if there is
any. Then (as you suggest) re-install Office 2000.
Try
to access your
Outlook 2000 after that. If it works, then try the
upgrade again.

You should have a file called outlook.pst which
contains
your contacts,
mail, etc. You could back up this file before doing
any
of the above. It
is possible that it is corrupted in some way, but you
may
be able to get
items out of it once you get Office 2003 installed
successfully.

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote in
message
...
tried all of the above.. same error
after the 2nd install even before outlook opened it
gave
the error prompt "would I like to start in safe mode"

any more suggestions would be greatly appreciated.
Wondering how I can find out if old address files etc
are
corrupted. And how I can turn off the "configuring
outlook-
migrating account settings box"? Also where are the
old
files located?
Also be advised that under start/program
files/microsoft
office - there is microsoft office outlook 2003 and
on
the
next line is microsoft outlook 2003 (2) ?? I have
tried
clicking on both (they were there before and after
the
2nd
install also) Also will not start in safe mode
either.
THanks again? I am baffled...
-dan
-----Original Message-----
I will try the utility
the orginal install of 2003 I chose the option for
upgrading. I cannot find any traces of office 2k or
in
the
add or remove programs window.. I am concerned I
have
lost
my files... (address book and emails) How can I
check?
I
might try re-installing 2000 office and see if I can
access these and save them in a file where I can
find
the
info after the upgrade is successful. Will advise,
unless you think I am wasting my time!
-dan
-----Original Message-----
It could be.

Do you still need Office 2000? If not, you might
uninstall it.

You might try running the Windows Installer cleanup
utility and removing the
installer entries for Office 2003. Then re-install
Office, and try the
patch again.


290301 - Description of the Windows Installer
CleanUp
Utility:
http://support.microsoft.com/default.aspx?
scid=kb;en-
us;290301

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all may
benefit.


"Dan" wrote
in
message
...
Thanks Susan,
ran scandisk and did the repair but no luck. Same
errors
on both startup for outlook after hanging and in
safe
mode
for start up for outlook. The error prompt says
no
When installing the first time last night, it
gave
prompt
that ACE scheduler still running, I hit ignore.
Also after intalling office 2003 before opening
1st
time,
installed service pack from office update site,
had
power
failure (we had a storm here) for a minute and
went
back
to site and finished updates.
Also I never un-installed office 2000 before
installing
2003, could these things be a factor?
thanks for your help in advance!
-dan
-----Original Message-----
Hi, Dan,

Try running a scandisk to check your disk for
errors,
then try the repair
installation again. Any luck?

--
Susan Ramlet
MVP - Microsoft Office
----------------------------------------------
Please post replies to the newsgroup where all
may
benefit.


"Dan"
wrote
in
message
...
Help! Just installed office 2003 on my xp home
and
trying
to open outlook for the 1st time. it brings up
the
box
configuring outlook and migrating account
settings
(I
had
office 2000 previous)
Then it hangs and I get an error microsoft
office
outlook
has encountered a problem and needs to close.
I
have
sent
the error report to microsoft included in the
error
message. It prompts me to start in safe mode.
It
won't
start in safe mode has the same responses..I
have
tried
repair and also have checked out what seems
to be
the
error code: oxc0000005 (from the error report
contents)
I'm clueless Help!


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