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Can't cut ties to Other Person's Calendar



 
 
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  #1  
Old October 2nd, 2009, 08:24 PM posted to microsoft.public.outlook.calendaring
Local_IT
external usenet poster
 
Posts: 13
Default Can't cut ties to Other Person's Calendar

I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager, and
was given access to his Calendar. He has since moved on, but we cannot get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all of
the replies.

We think we have tried everything to stop this annoyance from happening - we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!
  #2  
Old October 2nd, 2009, 09:35 PM posted to microsoft.public.outlook.calendaring
Dr. Gadget
external usenet poster
 
Posts: 3
Default Can't cut ties to Other Person's Calendar

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is still
listed.

"Local_IT" wrote:

I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager, and
was given access to his Calendar. He has since moved on, but we cannot get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all of
the replies.

We think we have tried everything to stop this annoyance from happening - we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!

  #3  
Old October 3rd, 2009, 09:00 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default Can't cut ties to Other Person's Calendar

did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all
of
the replies.

We think we have tried everything to stop this annoyance from happening -
we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!


  #4  
Old October 4th, 2009, 10:28 PM posted to microsoft.public.outlook.calendaring
Nikki Peterson
external usenet poster
 
Posts: 587
Default Can't cut ties to Other Person's Calendar

You may need to have the Exchange Admin remove the "rogue" delegate
using the Exchange System Admin tools. If you are unable to remove
the delegate from the client's own Outlook, contact your Exchange Admin.

Nikki

"Diane Poremsky [MVP]" wrote in message
...
did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all
of
the replies.

We think we have tried everything to stop this annoyance from happening -
we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!


  #5  
Old October 5th, 2009, 01:37 PM posted to microsoft.public.outlook.calendaring
Local_IT
external usenet poster
 
Posts: 13
Default Can't cut ties to Other Person's Calendar

The mailbox still exists - the manager moved to a different physical location.

"Dr. Gadget" wrote:

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is still
listed.

"Local_IT" wrote:

I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager, and
was given access to his Calendar. He has since moved on, but we cannot get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all of
the replies.

We think we have tried everything to stop this annoyance from happening - we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!

  #6  
Old October 5th, 2009, 01:47 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default Can't cut ties to Other Person's Calendar

Check for delegates on the mailbox.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
The mailbox still exists - the manager moved to a different physical
location.

"Dr. Gadget" wrote:

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is
still
listed.

"Local_IT" wrote:

I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives
all of
the replies.

We think we have tried everything to stop this annoyance from
happening - we
even had an admin check things out in Exchange System Manager. As far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!


  #7  
Old October 5th, 2009, 01:59 PM posted to microsoft.public.outlook.calendaring
Local_IT
external usenet poster
 
Posts: 13
Default Can't cut ties to Other Person's Calendar

I was able to contact the manager in his new location, and had him check his
delegates. He currently has only his new secretary as a delegate.

Is there a way to remove his Calendar from the File - Open - Other User's
Folder menu?

"Diane Poremsky [MVP]" wrote:

Check for delegates on the mailbox.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
The mailbox still exists - the manager moved to a different physical
location.

"Dr. Gadget" wrote:

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is
still
listed.

"Local_IT" wrote:

I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives
all of
the replies.

We think we have tried everything to stop this annoyance from
happening - we
even had an admin check things out in Exchange System Manager. As far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!



  #8  
Old October 5th, 2009, 03:39 PM posted to microsoft.public.outlook.calendaring
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default Can't cut ties to Other Person's Calendar

Sure - its an MRU. But you'll need to remove all the others from the list
too. See http://www.slipstick.com/outlook/mru.htm

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
I was able to contact the manager in his new location, and had him check
his
delegates. He currently has only his new secretary as a delegate.

Is there a way to remove his Calendar from the File - Open - Other
User's
Folder menu?

"Diane Poremsky [MVP]" wrote:

Check for delegates on the mailbox.

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
The mailbox still exists - the manager moved to a different physical
location.

"Dr. Gadget" wrote:

Was the mailbox deleted when the manager moved on?
If the mailbox still exists, check the delegates tab and see if she is
still
listed.

"Local_IT" wrote:

I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a
Manager,
and
was given access to his Calendar. He has since moved on, but we
cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary
makes
appointments and receives replies, the previous Manager also
receives
all of
the replies.

We think we have tried everything to stop this annoyance from
happening - we
even had an admin check things out in Exchange System Manager. As
far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!



  #9  
Old October 5th, 2009, 04:08 PM posted to microsoft.public.outlook.calendaring
Local_IT
external usenet poster
 
Posts: 13
Default Can't cut ties to Other Person's Calendar

Neither the secretary nor the manager have permissions or delegations set for
each other, but the notifications continue.

Can you tell me what I should request the server folks do to correct this?

Thanks

"Diane Poremsky [MVP]" wrote:

did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
I'm a local IT guy for my company and can't fix a problem for an employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives all
of
the replies.

We think we have tried everything to stop this annoyance from happening -
we
even had an admin check things out in Exchange System Manager. As far as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!



  #10  
Old October 6th, 2009, 01:32 PM posted to microsoft.public.outlook.calendaring
Nikki Peterson
external usenet poster
 
Posts: 587
Default Can't cut ties to Other Person's Calendar

Ask him to check the properties of the client's Exchange
account to see if there is a "delegate" stuck in there.

Nikki

"Local_IT" wrote in message
...
Neither the secretary nor the manager have permissions or delegations set
for
each other, but the notifications continue.

Can you tell me what I should request the server folks do to correct this?

Thanks

"Diane Poremsky [MVP]" wrote:

did you check delegate permissions?

--

Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Local_IT" wrote in message
...
I'm a local IT guy for my company and can't fix a problem for an
employee.

We are using Outlook 2003. The employee is the secretary to a Manager,
and
was given access to his Calendar. He has since moved on, but we cannot
get
rid of his Calendar.

Under FileOpen, both the current Manager and previous Manager's
Calendars
are visible. The previous Manager has revoked permissions to his
Calendar,
and we cannot see any items in it. However, when the secretary makes
appointments and receives replies, the previous Manager also receives
all
of
the replies.

We think we have tried everything to stop this annoyance from
happening -
we
even had an admin check things out in Exchange System Manager. As far
as
everyone can tell, all ties are cut, but he continues to receive
notifications.

Any ideas?

Thanks in advance!




 




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