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#1
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Can't register Office 2000 - I can use it only 30 more times!
I have been able to successfully reinstall Office 2000 Premium after
reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#2
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Can't register Office 2000 - I can use it only 30 more times!
You don't need to register to use the software, you need to activate it. If
the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#3
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Can't register Office 2000 - I can use it only 30 more times!
"LVTravel" wrote in message
... You don't need to register to use the software, you need to activate it. I didn't realise that activation went that far back...... |
#4
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Can't register Office 2000 - I can use it only 30 more times!
Nope. That confused the Indians also.
As I explained in my long description, the "Wizard" won't allow me to go back to the Internet option, Another option "register by email" apparently thinks that it sent me an email with some code, and the "register by telephone" option gives me the same runaround of either 1) this number is for activation only, you need to talk to dustomer service, or 2) you need to speak with an activation representitive (and they give me the number I just spoke with). There must be someone in this network that still uses Office 2000 and has found the need to reinstall/register. Astually, I've done it several times since 2000, but I think the register by internet must have worked. This is the first time that I recall using another option then the inability to reverse my dicision (now I can't register by Internet). "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#5
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Can't register Office 2000 - I can use it only 30 more times!
BTW - My response was intended for the travel guy, who apparently didn't read
or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#6
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Can't register Office 2000 - I can use it only 30 more times!
I used Office2k untill recently, there was no Activation on my cd's, however
I was told that Activation had been introduced on the final release versions. "Lee Beck" wrote in message ... BTW - My response was intended for the travel guy, who apparently didn't read or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#7
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Can't register Office 2000 - I can use it only 30 more times!
This is not actually activation. It is registration, and I do recall having
to register after several other reinstalls. It works like activation except that you are allowed to use the Office products a certain number of time. I think Istarted out with 50 - now down to 30. Presumably, if you don't register before you get to zero, you can't use the product any longer. My basic question is: How do you register when the wizard no longer allows the www option, the email option doesn't give you a secret code, and the telephone option doesn't know what you're talking about? I figured that "the community" is likely to have come across this dilemma before. So here I am. "DL" wrote: I used Office2k untill recently, there was no Activation on my cd's, however I was told that Activation had been introduced on the final release versions. "Lee Beck" wrote in message ... BTW - My response was intended for the travel guy, who apparently didn't read or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#8
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Can't register Office 2000 - I can use it only 30 more times!
Registration is optional,
Activation, if relevant is compulsory If activation is required and you dont, then the product will go into reduced mode after xx days / uses "Lee Beck" wrote in message ... This is not actually activation. It is registration, and I do recall having to register after several other reinstalls. It works like activation except that you are allowed to use the Office products a certain number of time. I think Istarted out with 50 - now down to 30. Presumably, if you don't register before you get to zero, you can't use the product any longer. My basic question is: How do you register when the wizard no longer allows the www option, the email option doesn't give you a secret code, and the telephone option doesn't know what you're talking about? I figured that "the community" is likely to have come across this dilemma before. So here I am. "DL" wrote: I used Office2k untill recently, there was no Activation on my cd's, however I was told that Activation had been introduced on the final release versions. "Lee Beck" wrote in message ... BTW - My response was intended for the travel guy, who apparently didn't read or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#9
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Can't register Office 2000 - I can use it only 30 more times!
What the heck is "reduced mode?"
I want the full software that I paid for, anyway. And I can't figure out why MSFT wants you to register and then doesn't privide a way to do it. I'm ready/willing/able to provide any data they want if they just give me the means to do it. I may neet to uninstall/reinstall the Office package to see if it will reset the registration process. But Ihave this sinking feeling that something like a registry entry will prevent me from doing this also. I was hoping that an expert here could tell me how to register - should be simpler than this. "DL" wrote: Registration is optional, Activation, if relevant is compulsory If activation is required and you dont, then the product will go into reduced mode after xx days / uses "Lee Beck" wrote in message ... This is not actually activation. It is registration, and I do recall having to register after several other reinstalls. It works like activation except that you are allowed to use the Office products a certain number of time. I think Istarted out with 50 - now down to 30. Presumably, if you don't register before you get to zero, you can't use the product any longer. My basic question is: How do you register when the wizard no longer allows the www option, the email option doesn't give you a secret code, and the telephone option doesn't know what you're talking about? I figured that "the community" is likely to have come across this dilemma before. So here I am. "DL" wrote: I used Office2k untill recently, there was no Activation on my cd's, however I was told that Activation had been introduced on the final release versions. "Lee Beck" wrote in message ... BTW - My response was intended for the travel guy, who apparently didn't read or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
#10
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Can't register Office 2000 - I can use it only 30 more times!
Reduced mode means it wont save anything
To repeat, registration is optional, Acivation is a requirement "Lee Beck" wrote in message ... What the heck is "reduced mode?" I want the full software that I paid for, anyway. And I can't figure out why MSFT wants you to register and then doesn't privide a way to do it. I'm ready/willing/able to provide any data they want if they just give me the means to do it. I may neet to uninstall/reinstall the Office package to see if it will reset the registration process. But Ihave this sinking feeling that something like a registry entry will prevent me from doing this also. I was hoping that an expert here could tell me how to register - should be simpler than this. "DL" wrote: Registration is optional, Activation, if relevant is compulsory If activation is required and you dont, then the product will go into reduced mode after xx days / uses "Lee Beck" wrote in message ... This is not actually activation. It is registration, and I do recall having to register after several other reinstalls. It works like activation except that you are allowed to use the Office products a certain number of time. I think Istarted out with 50 - now down to 30. Presumably, if you don't register before you get to zero, you can't use the product any longer. My basic question is: How do you register when the wizard no longer allows the www option, the email option doesn't give you a secret code, and the telephone option doesn't know what you're talking about? I figured that "the community" is likely to have come across this dilemma before. So here I am. "DL" wrote: I used Office2k untill recently, there was no Activation on my cd's, however I was told that Activation had been introduced on the final release versions. "Lee Beck" wrote in message ... BTW - My response was intended for the travel guy, who apparently didn't read or understand my dilemma. I think Gordon is probably right about activation not going back that far. I can't believe that I'm the only person who has successfully used MS Office for 7 years and doesn't feel the need to upgrade to a later version. "LVTravel" wrote: You don't need to register to use the software, you need to activate it. If the software won't activate by using the 25 character key on the internet, you will need to use the telephone activation method, call the telephone number that comes up during the activation phase. "Lee Beck" wrote in message news I have been able to successfully reinstall Office 2000 Premium after reformatting my HDD and reinstalling XP/SP2. However, after first start, I get a message that I can use office 50 times (I think) before being required to register. I had some time yesterday so I decided to register. Tried the Internet option and it said "server down - try again later" or something to that effect. After an hour or so with the same message, I decided to try to register by email. I filled out the required info, and then tried to register. The wizard gives me a 17 alphanumeric code and asks for my confirmation, which apparently was supposed to be sent by email (though this isn't actually said). It's been about 36 hours without any email from MSFT (yes, I checked my spam filter) so I decided to try by internet again. To my shagrin the wizard will not allow that option now. It continues to ask me for confirmation that I never received. There also is an option to register by telephone, so I call that number and spoke with India. He said that he can help me only with activation, and gave me customer service number (also in India or that region of the world). CS gave me the number for activation. I told her I already had spoken with that number. She said that she can transfer me to paid support and for $50 I can talk to someone else. I balked and said that I never before have had to pay to reinstall software that I have legally purchased. Long story, but bottom line is that I need to know how to register Office so that I can continue to use it. I have the original CDs and product key. |
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