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#1
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Word opening the WRONG normal.dot file
Hi,
I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#2
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Word opening the WRONG normal.dot file
There can be only one Normal.dot, and it cannot be user-created. Only Word
can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#3
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Word opening the WRONG normal.dot file
No can do, we NEED to have our logo in the normal page in order for the
(rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#4
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Word opening the WRONG normal.dot file
You *can* do it, but it will make working in Word uncomfortable for some of
the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#5
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Word opening the WRONG normal.dot file
I know that i can edit individual normal.dot files, but we need to have a
central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#6
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Word opening the WRONG normal.dot file
Why 'must' ? Normal.dot has to be specific to each user. You can't have your
users sharing a single copy. Amongst other things, normal stores each user's personal settings for their copy of Word (which toolbars are on or off, autotext entries, default styles, etc). If it were possible to share a copy of normal these settings would be changing all the time, as you worked. You don't have to edit each copy of normal to do what you want: just create one, then distribute that to your users. But you're going to make yourself very unpopular across the company; and quite seriously, unless yours is a very small organisation, it's not going to work anyway. People will delete your normal and go back to their own. "Harry Hudini" wrote in message ... I know that i can edit individual normal.dot files, but we need to have a central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#7
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Word opening the WRONG normal.dot file
You are determined to screw up Word for your users. Sharing a normal.dot in
this way can bring your whole user base down if something goes wrong. This is *not* the way to use normal.dot. All this seems to be because of a crappy third party application. That is where you should be directing your efforts. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I know that i can edit individual normal.dot files, but we need to have a central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#8
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Word opening the WRONG normal.dot file
I have no choice. We have been told that we need to set it up that way by
the vendor, and having spent such money, im looking for a way of doing it. "Graham Mayor" wrote in message ... You are determined to screw up Word for your users. Sharing a normal.dot in this way can bring your whole user base down if something goes wrong. This is *not* the way to use normal.dot. All this seems to be because of a crappy third party application. That is where you should be directing your efforts. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I know that i can edit individual normal.dot files, but we need to have a central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#9
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Word opening the WRONG normal.dot file
You have to wonder at the value of an application that forces you to use
Word in a manner guaranteed to cause you the most support problems and staff dissatisfaction. If this is what the vendor is imposing on you then you are going to suffer from it. I would take the vendor on one side and tell him to get it fixed pronto. There is no reason whatsoever, beyond bad programming, why the software cannot use its own dedicated template. If you have paid a lot of money for this, you should be talking to the vendor and your lawyers. Normal.dot is not designed to be shared. It is an individual user based scratch pad. You can attempt to share it by pointing each user's machine to the same copy of it, but don't blame me for the consequences of doing so. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I have no choice. We have been told that we need to set it up that way by the vendor, and having spent such money, im looking for a way of doing it. "Graham Mayor" wrote in message ... You are determined to screw up Word for your users. Sharing a normal.dot in this way can bring your whole user base down if something goes wrong. This is *not* the way to use normal.dot. All this seems to be because of a crappy third party application. That is where you should be directing your efforts. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I know that i can edit individual normal.dot files, but we need to have a central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
#10
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Word opening the WRONG normal.dot file
Hi Harry
I suggest you encourage the vendor of your database software to read "Do not share Normal.dot in Microsoft Word" at http://support.microsoft.com/default...b;en-us;811468 "Graham Mayor" wrote: You have to wonder at the value of an application that forces you to use Word in a manner guaranteed to cause you the most support problems and staff dissatisfaction. If this is what the vendor is imposing on you then you are going to suffer from it. I would take the vendor on one side and tell him to get it fixed pronto. There is no reason whatsoever, beyond bad programming, why the software cannot use its own dedicated template. If you have paid a lot of money for this, you should be talking to the vendor and your lawyers. Normal.dot is not designed to be shared. It is an individual user based scratch pad. You can attempt to share it by pointing each user's machine to the same copy of it, but don't blame me for the consequences of doing so. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I have no choice. We have been told that we need to set it up that way by the vendor, and having spent such money, im looking for a way of doing it. "Graham Mayor" wrote in message ... You are determined to screw up Word for your users. Sharing a normal.dot in this way can bring your whole user base down if something goes wrong. This is *not* the way to use normal.dot. All this seems to be because of a crappy third party application. That is where you should be directing your efforts. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: I know that i can edit individual normal.dot files, but we need to have a central one that is used by all users. to have to edit each template would take ages. There must be a way of doing it "Graham Mayor" wrote in message ... You *can* do it, but it will make working in Word uncomfortable for some of the reasons Suzanne has mentioned. Open normal.dot for editing and add the logo. -- Graham Mayor - Word MVP Web site www.gmayor.com Word MVP web site www.mvps.org/word Harry Hudini wrote: No can do, we NEED to have our logo in the normal page in order for the (rather poor) bespoke database package to integrate into word. So, can this be done ? I know that we have done it in the past. Olly "Suzanne S. Barnhill" wrote in message ... There can be only one Normal.dot, and it cannot be user-created. Only Word can create Normal.dot. Putting a logo in Normal.dot is not a good idea (has knock-on effects on labels, for example). Create your logo page as a document template in the workgroup template folder and instruct users to use that to create documents. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Harry Hudini" wrote in message ... Hi, I have created a template word doc which is a blank page, but with our logo at the top. I have put this in a folder on the network, and named it normal.dot. I have set the users USER TEMPLATES entry in word to point to this folder. The idea being that when a user opens word, they will get a blank page with our logo at the top, and by having it on a network drive, i only have to manage one copy. Thing is, Word is always opening their default normal.dot template. To make things stranger, if you browse in explorer to the network template folder and double click the new normal.dot file (which will create a new doc based on that template) you also get the default normal.dot file). In fact, no matter what you do with that new normal.dot file to try to create a document from it, Word ALWAYS opens the users local normal.dot file. If i rename the new normal.dot file to TEST.DOT it creates lovely perfect documents. Whats going on? In the past we have done just this in order to achieve the same thing. Any ideas why this might be happening ? -- ________________________________________________ ADSSupport.net http://www.adssupport.net Dedicated free Active Directory ServicesT support email: |
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