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Clipart stops responding
try unchecking the "web collections" option under the "search in" menu before
searching. If your work place is like mine, web access is determined by username, and the admin is the only one with web access. The search option won't work, (or seem like it won't) for users without web access, even if you give the user admin rights, since the username is unchanged. hope this helps OLLIVER "BennyO'Reilly" wrote: Hi. I've posted this question a while ago, but the answer given to me did not make a difference to the problem. More people have started to complain about it so I'm going to ask again to see if there is any other ideas. Whenever any user on any computer in my domain where I work tries to use clipart in any Office 2003 product (most often Word or Publisher) the clipart program stops responding. They type in the keyword they want to search the clipart gallery for, they press GO, and then it stops responding - this also causes the Office application to stop responding as well. For some users (only 2 or 3) after about 5 minutes the clipart search results will appear and they can use the clipart, but trying to perform another search will take another 5 minutes of staring at the screen. I can force the clipart process to stop by ending the process in Task Manager, but this is no good because the users need to use the clipart. What confuses me is that this happens to every user except myself - I have administrative rights on my user account. However, I have tried giving another user administrative rights to see if it fixes the problem for them but it didn't work. I have also tried reloading Office 2003 on a couple of machines to no avail. Any suggestions on how to make this work? Thanks in advance. ------------------------------------------------------- You might check the cache of the user's machines, in IE, tools, Internet Options, delete files. When the temp folder is full, downloading is very slow or impossible. This article discusses how to share clipart on a network. Maybe yours need some tweaking. The 2002 Organizer works the same way as 2003. Clip2002: How to Share a Collection on a Network http://support.microsoft.com/default.aspx?kbid=300859 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.msauer.mvps.org/ news://msnews.microsoft.com "Ben" wrote in message ... |
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