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2007 outlook installer message
Hello Group:
I bought a new laptop (Sony) for my son. It came with a trial version of MS Office 2007. I didn't want 2007, so I uninstalled it with add/remove programs and installed a newly purchased version of MS Office Small Business 2003. But now, when I open Outlook (2003), I get a message from the Business Contact Manager for Outlook 2007, presumably the installer, telling me that the feature I am trying to use is on a network source that is unavailable. On line search provides detailed steps from MS for getting rid of the installer for the 2007 Beta, which I have read will also get rid of any trial version of MS Office 2007. Here is the site: http://support.microsoft.com/kb/928218 This is extremely detailed (7 printed pages!) and I followed it almost to letter. The first step, to remove the installer, fails (msiexec.exe). I deleted any registry keys for Office 12 and went through all of the other steps. There were some steps which I omitted because I thought they might interfere with the 2003 program. But the error box still pops up. Maddening! I have read that the cleanup utility should not be used for Office. I would really appreciate any suggestions. Jack |
#2
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2007 outlook installer message
You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel-Add/Remove Programs.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, JClark asked: | Hello Group: | | I bought a new laptop (Sony) for my son. It came with a trial version | of MS Office 2007. I didn't want 2007, so I uninstalled it with | add/remove programs and installed a newly purchased version of MS | Office Small Business 2003. | But now, when I open Outlook (2003), I get a message from the Business | Contact Manager for Outlook 2007, presumably the installer, telling me | that the feature I am trying to use is on a network source that is | unavailable. | On line search provides detailed steps from MS for getting rid of the | installer for the 2007 Beta, which I have read will also get rid of | any trial version of MS Office 2007. Here is the site: | | http://support.microsoft.com/kb/928218 | | This is extremely detailed (7 printed pages!) and I followed it almost | to letter. The first step, to remove the installer, fails | (msiexec.exe). I deleted any registry keys for Office 12 and went | through all of the other steps. There were some steps which I omitted | because I thought they might interfere with the 2003 program. | | But the error box still pops up. Maddening! | I have read that the cleanup utility should not be used for Office. | I would really appreciate any suggestions. | | Jack |
#3
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2007 outlook installer message
On Tue, 21 Aug 2007 05:43:54 -0700, "Milly Staples [MVP - Outlook]"
wrote: You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel-Add/Remove Programs. --? Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, JClark asked: | Hello Group: | | I bought a new laptop (Sony) for my son. It came with a trial version | of MS Office 2007. I didn't want 2007, so I uninstalled it with | add/remove programs and installed a newly purchased version of MS | Office Small Business 2003. | But now, when I open Outlook (2003), I get a message from the Business | Contact Manager for Outlook 2007, presumably the installer, telling me | that the feature I am trying to use is on a network source that is | unavailable. | On line search provides detailed steps from MS for getting rid of the | installer for the 2007 Beta, which I have read will also get rid of | any trial version of MS Office 2007. Here is the site: | | http://support.microsoft.com/kb/928218 | | This is extremely detailed (7 printed pages!) and I followed it almost | to letter. The first step, to remove the installer, fails | (msiexec.exe). I deleted any registry keys for Office 12 and went | through all of the other steps. There were some steps which I omitted | because I thought they might interfere with the 2003 program. | | But the error box still pops up. Maddening! | I have read that the cleanup utility should not be used for Office. | I would really appreciate any suggestions. | | Jack HI Milly, I'll check on it. My son is going to bring the laptop back in a day or so. But as I recall, contact manager 2007 was not listed in the add/remove programs list. I'll post a reply when I can. Many thanks. Jack |
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