Word 2003 freezes the p.c.

This is a p.c. running Windows XP Pro SP1 and Office 2003 Pro for the
past year without any problems. In the last 2 x weeks the p.c. has been
constanly freezing but only in word. When we look at the event viewer
it gives the following:-

Faulting Application Winword.exe, Version11.0.6502.0, Stamp 424d964d,
faulting module winword.exe. Debug........

All the other posts refer to replacing the printer drivers and deleting
the .tmp files. We have done this but still the problem persists.

Has anybody come up with a definitive answer for this coz MS haven't

Thanks in advance

Posted 24/05/05 17:40 (uk)

Try tuning down your hardware accelerator. If this helps, it's time to
upgrade your video driver.

See this article for details...

Maintaining Your Computer
http://www.mousetrax.com/maintain.html


Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html



On 24 May 2005 09:42:05 -0700, "catsystems"
wrote:

This is a p.c. running Windows XP Pro SP1 and Office 2003 Pro for the
past year without any problems. In the last 2 x weeks the p.c. has been
constanly freezing but only in word. When we look at the event viewer
it gives the following:-

Faulting Application Winword.exe, Version11.0.6502.0, Stamp 424d964d,
faulting module winword.exe. Debug........

All the other posts refer to replacing the printer drivers and deleting
the .tmp files. We have done this but still the problem persists.

Has anybody come up with a definitive answer for this coz MS haven't

Thanks in advance

Posted 24/05/05 17:40 (uk)