unable to compact all folders in OE

"marrie" wrote in message
...
The folders,dbsx is about 713 kb in size. I don't have a search.dbx at all.


Note the pattern: Search*.dbx It actually matches numbered files
(which you only see by looking in your OE6 Message Store) such as
Search Folder (999).dbx I suppose you really wouldn't have any
if you never use the Find Message... Edit command.
(More easily used by pressing Ctrl-Shift-F.)


The only news account I have is the msnews.microsoft.com news account.


Well, if you don't find any other way of getting Folders.dbx compacted
removing that account and re-adding it would at least preserve your local
folder structure. Deleting Folders.dbx would cause a new one to be created
but you would lose some customization information that you would have to
reconstruct. Tom Koch's site has some more details about that final option.


Good luck

Robert
---

Ok. I tried deleating the folders.dbx file and tried compacting again but
with the same results. This is with a new identity I made about a week ago.
I really don't want to compact all 101 or so folders by hand every time. I
tried removing the inbox, outbox, sent and drafts dbx files to see if they
were the culpret but no joy.
marrie

Robert Aldwinckle wrote:
: "marrie" wrote in message
: ...
: The folders,dbsx is about 713 kb in size. I don't have a
: search.dbx at all.
:
:
: Note the pattern: Search*.dbx It actually matches numbered files
: (which you only see by looking in your OE6 Message Store) such as
: Search Folder (999).dbx I suppose you really wouldn't have any
: if you never use the Find Message... Edit command.
: (More easily used by pressing Ctrl-Shift-F.)
:
:
: The only news account I have is the msnews.microsoft.com news
: account.
:
:
: Well, if you don't find any other way of getting Folders.dbx
: compacted removing that account and re-adding it would at least
: preserve your local folder structure. Deleting Folders.dbx would
: cause a new one to be created but you would lose some customization
: information that you would have to reconstruct. Tom Koch's site
: has some more details about that final option.
:
:
: Good luck
:
: Robert
: ---

Hello Marie,

Perhaps we can try to trouble shoot the problem.

For this test I do not want you to use any of your existing identities or
folders.

Create a new Identitiy.

Open this new Identity.

On the menu bar choose File, then on it's menu select Folders, on it's
expanding menu choose Compact All Folders.

Did the compact complete without problems?

Ken

Yes it did.


"Ken" wrote in message
...
Hello Marie,

Perhaps we can try to trouble shoot the problem.

For this test I do not want you to use any of your existing identities or
folders.

Create a new Identitiy.

Open this new Identity.

On the menu bar choose File, then on it's menu select Folders, on it's
expanding menu choose Compact All Folders.

Did the compact complete without problems?

Ken

Yes it did.

Great.

Now lets try importing just a few folders at a time with compacting after
each import.

What we are looking for is to have the compacting fail. When it fails this
should give us a indication where to look for the problem.

In your new identity on the File menu select Import, on it's expanding menu
choose Messages.

This will produce the Outlook Express Import dialog wizard window. In this
window select Microsoft Outlook Express 6, then click Next. In this window
choose the identity that has been causing the problem, click OK. This window
displays the location, click Next. This window is where individual folders
can be selected. Hold down the Ctrl key then click each of the first five
folders listed, this should show them highlighted, click Next. This window
should indicate import was successful, click Finish.

Now try compacting all folders.

Did the compact complete without problems?

If yes, import the next five folders, compacting after each import, until
there is a failure.

Ken

"marrie" wrote in message
...
| Yes it did.
|
|
| "Ken" wrote in message
| ...
| Hello Marie,
|
| Perhaps we can try to trouble shoot the problem.
|
| For this test I do not want you to use any of your existing identities
or
| folders.
|
| Create a new Identitiy.
|
| Open this new Identity.
|
| On the menu bar choose File, then on it's menu select Folders, on it's
| expanding menu choose Compact All Folders.
|
| Did the compact complete without problems?
|
| Ken
|
|
|

and id there are sub folders underneath lets say my misc or friends folders?
still 5 at a time?
SA&G

Ken wrote:
: Yes it did.
:
: Great.
:
: Now lets try importing just a few folders at a time with compacting
: after each import.
:
: What we are looking for is to have the compacting fail. When it
: fails this should give us a indication where to look for the problem.
:
: In your new identity on the File menu select Import, on it's
: expanding menu choose Messages.
:
: This will produce the Outlook Express Import dialog wizard window.
: In this window select Microsoft Outlook Express 6, then click Next.
: In this window choose the identity that has been causing the
: problem, click OK. This window displays the location, click Next.
: This window is where individual folders can be selected. Hold down
: the Ctrl key then click each of the first five folders listed, this
: should show them highlighted, click Next. This window should
: indicate import was successful, click Finish.
:
: Now try compacting all folders.
:
: Did the compact complete without problems?
:
: If yes, import the next five folders, compacting after each import,
: until there is a failure.
:
: Ken
:
: "marrie" wrote in message
: ...
: | Yes it did.
: |
: |
: | "Ken" wrote in message
: | ...
: | Hello Marie,
: |
: | Perhaps we can try to trouble shoot the problem.
: |
: | For this test I do not want you to use any of your existing
: | identities or folders.
: |
: | Create a new Identitiy.
: |
: | Open this new Identity.
: |
: | On the menu bar choose File, then on it's menu select Folders,
: | on it's expanding menu choose Compact All Folders.
: |
: | Did the compact complete without problems?
: |
: | Ken

Ok. so far so good but for some reason I can't click the radio botton to
import from an identity. it is grayed out so I have to browse all the time
for the problem identity.
marrie

"marrie" wrote in message
...
Yes it did.


"Ken" wrote in message
...
Hello Marie,

Perhaps we can try to trouble shoot the problem.

For this test I do not want you to use any of your existing identities or
folders.

Create a new Identitiy.

Open this new Identity.

On the menu bar choose File, then on it's menu select Folders, on it's
expanding menu choose Compact All Folders.

Did the compact complete without problems?

Ken

The choice is yours, remember you are importing to find a problem.

I suggested five folders, you can import more or less folders, the object is
to have the failure occur then isolate it to which of those last imported
folders is causing the problem. I picked five folders at a time, you can
choose a different number if you want.

Ken

"marrie" wrote in message
...
| and id there are sub folders underneath lets say my misc or friends
folders?
| still 5 at a time?
| SA&G
|
| Ken wrote:
| : Yes it did.
| :
| : Great.
| :
| : Now lets try importing just a few folders at a time with compacting
| : after each import.
| :
| : What we are looking for is to have the compacting fail. When it
| : fails this should give us a indication where to look for the problem.
| :
| : In your new identity on the File menu select Import, on it's
| : expanding menu choose Messages.
| :
| : This will produce the Outlook Express Import dialog wizard window.
| : In this window select Microsoft Outlook Express 6, then click Next.
| : In this window choose the identity that has been causing the
| : problem, click OK. This window displays the location, click Next.
| : This window is where individual folders can be selected. Hold down
| : the Ctrl key then click each of the first five folders listed, this
| : should show them highlighted, click Next. This window should
| : indicate import was successful, click Finish.
| :
| : Now try compacting all folders.
| :
| : Did the compact complete without problems?
| :
| : If yes, import the next five folders, compacting after each import,
| : until there is a failure.
| :
| : Ken
| :
| : "marrie" wrote in message
| : ...
| : | Yes it did.
| : |
| : |
| : | "Ken" wrote in message
| : | ...
| : | Hello Marie,
| : |
| : | Perhaps we can try to trouble shoot the problem.
| : |
| : | For this test I do not want you to use any of your existing
| : | identities or folders.
| : |
| : | Create a new Identitiy.
| : |
| : | Open this new Identity.
| : |
| : | On the menu bar choose File, then on it's menu select Folders,
| : | on it's expanding menu choose Compact All Folders.
| : |
| : | Did the compact complete without problems?
| : |
| : | Ken
|
|

Ok.I found one of hte folders, I think. I can't drag the banner thing out of
rhe way as my screen reader won't let me find it, but it says the same
message and it was in one of my friends folders. Funny. that one didn't have
a problem before.
marrie


"Ken" wrote in message
...
Yes it did.

Great.

Now lets try importing just a few folders at a time with compacting after
each import.

What we are looking for is to have the compacting fail. When it fails
this
should give us a indication where to look for the problem.

In your new identity on the File menu select Import, on it's expanding
menu
choose Messages.

This will produce the Outlook Express Import dialog wizard window. In
this
window select Microsoft Outlook Express 6, then click Next. In this
window
choose the identity that has been causing the problem, click OK. This
window
displays the location, click Next. This window is where individual
folders
can be selected. Hold down the Ctrl key then click each of the first five
folders listed, this should show them highlighted, click Next. This
window
should indicate import was successful, click Finish.

Now try compacting all folders.

Did the compact complete without problems?

If yes, import the next five folders, compacting after each import, until
there is a failure.

Ken

"marrie" wrote in message
...
| Yes it did.
|
|
| "Ken" wrote in message
| ...
| Hello Marie,
|
| Perhaps we can try to trouble shoot the problem.
|
| For this test I do not want you to use any of your existing identities
or
| folders.
|
| Create a new Identitiy.
|
| Open this new Identity.
|
| On the menu bar choose File, then on it's menu select Folders, on it's
| expanding menu choose Compact All Folders.
|
| Did the compact complete without problems?
|
| Ken
|
|
|

Ok.I found one of hte folders, I think.

In this new identity, delete this problem folder.

Compact all folders.

Did they compact?

Ken

"marrie" wrote in message
...
| Ok.I found one of hte folders, I think. I can't drag the banner thing out
of
| rhe way as my screen reader won't let me find it, but it says the same
| message and it was in one of my friends folders. Funny. that one didn't
have
| a problem before.
| marrie
|
|
| "Ken" wrote in message
| ...
| Yes it did.
|
| Great.
|
| Now lets try importing just a few folders at a time with compacting
after
| each import.
|
| What we are looking for is to have the compacting fail. When it fails
| this
| should give us a indication where to look for the problem.
|
| In your new identity on the File menu select Import, on it's expanding
| menu
| choose Messages.
|
| This will produce the Outlook Express Import dialog wizard window. In
| this
| window select Microsoft Outlook Express 6, then click Next. In this
| window
| choose the identity that has been causing the problem, click OK. This
| window
| displays the location, click Next. This window is where individual
| folders
| can be selected. Hold down the Ctrl key then click each of the first
five
| folders listed, this should show them highlighted, click Next. This
| window
| should indicate import was successful, click Finish.
|
| Now try compacting all folders.
|
| Did the compact complete without problems?
|
| If yes, import the next five folders, compacting after each import,
until
| there is a failure.
|
| Ken
|
| "marrie" wrote in message
| ...
| | Yes it did.
| |
| |
| | "Ken" wrote in message
| | ...
| | Hello Marie,
| |
| | Perhaps we can try to trouble shoot the problem.
| |
| | For this test I do not want you to use any of your existing
identities
| or
| | folders.
| |
| | Create a new Identitiy.
| |
| | Open this new Identity.
| |
| | On the menu bar choose File, then on it's menu select Folders, on
it's
| | expanding menu choose Compact All Folders.
| |
| | Did the compact complete without problems?
| |
| | Ken
| |
| |
| |
|
|
|