Still having Web Page Pathing Problems / Relative Links show Netwo

I have searched the knowledge base and it appears that:
Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
fixes the pathing problem in PowerPoint 2002/XP
However, I go to the Office update and it shows that I have already updated to Service pack 3 and I can't find a direct link to the hotfix itself.

I have clicked off the Update Links option as recommended as a "workaround" at:
http://support.microsoft.com/default...b;en-us;829349

But I have converted our ppt to HTML and posted it at:
http://www.acalanes.k12.ca.us/budget...D0405Final.htm
(folder- BudgetAUHSD0405Final_files is there in the budget sub also)
but all paths are still showing the Network pathing not the relative pathing just to the subfolder. Therefore the whole presention can't be viewed.


What have I missed???
Thanks for your help

You should call Microsoft for a hotfix
(http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS). See the
section titled "More Information" in the KB829349 link you provided in your
post.
--
Sonia, MS PowerPoint MVP Team
Autorun CD software, templates, and tutorials
http://www.soniacoleman.com/


"webmaster" wrote in message
...
I have searched the knowledge base and it appears that:
Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
fixes the pathing problem in PowerPoint 2002/XP
However, I go to the Office update and it shows that I have already
updated to Service pack 3 and I can't find a direct link to the hotfix
itself.

I have clicked off the Update Links option as recommended as a
"workaround" at:
http://support.microsoft.com/default...b;en-us;829349

But I have converted our ppt to HTML and posted it at:
http://www.acalanes.k12.ca.us/budget...D0405Final.htm
(folder- BudgetAUHSD0405Final_files is there in the budget sub also)
but all paths are still showing the Network pathing not the relative
pathing just to the subfolder. Therefore the whole presention can't be
viewed.


What have I missed???
Thanks for your help

In article , Webmaster wrote:
I have searched the knowledge base and it appears that:
Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
fixes the pathing problem in PowerPoint 2002/XP
However, I go to the Office update and it shows that I have already updated to
Service pack 3 and I can't find a direct link to the hotfix itself.

I have clicked off the Update Links option as recommended as a "workaround" at:
http://support.microsoft.com/default...b;en-us;829349

But I have converted our ppt to HTML and posted it at:
http://www.acalanes.k12.ca.us/budget...0405/Final.htm
(folder- BudgetAUHSD0405Final_files is there in the budget sub also)
but all paths are still showing the Network pathing not the relative pathing just to
the subfolder. Therefore the whole presention can't be viewed.

That link redirects to
H:\My Webs\NewAUHSD\budget\BudgetAUHSD0405Final_files\fr ame.htm
In other words, I can't even see the first page, so it's hard to tell what's going on.

Did you upload this as part of a Front Page or other web? It looks like something
other than PPT has messed with the pathing.


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================

"Steve Rindsberg" wrote:

In article , Webmaster wrote:
I have searched the knowledge base and it appears that:
Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
fixes the pathing problem in PowerPoint 2002/XP
However, I go to the Office update and it shows that I have already updated to
Service pack 3 and I can't find a direct link to the hotfix itself.

I have clicked off the Update Links option as recommended as a "workaround" at:
http://support.microsoft.com/default...b;en-us;829349

But I have converted our ppt to HTML and posted it at:
http://www.acalanes.k12.ca.us/budget...0405/Final.htm
(folder- BudgetAUHSD0405Final_files is there in the budget sub also)
but all paths are still showing the Network pathing not the relative pathing just to
the subfolder. Therefore the whole presention can't be viewed.

That link redirects to
H:\My Webs\NewAUHSD\budget\BudgetAUHSD0405Final_files\fr ame.htm
In other words, I can't even see the first page, so it's hard to tell what's going on.

Did you upload this as part of a Front Page or other web? It looks like something
other than PPT has messed with the pathing.


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================


No Steve - Nothing other than straight conversion "save as webpage" in PP was used. And yes that is the problem, all links were converted to my network storage path.

Sonia replyed that I need to "contact" microsoft for the hotfix... so I'll try that.

The ultimate solution was to convert this to a pdf and post it ...couldn't wait for a fix. Though I really didn't want to do this. Somedays I long for PowerPoint 97and straight html conversion with no problems. Ugh!
Thanks for your response-

Thanks Sonia - I have contacted them and am waiting... unfortunately I had to solve this problem quickly. My solution was to use Adobe to convert it to pdf for posting. Sure wish they would get this fixed or re-release PowerPoint 97 - good 'ol code that worked without all of the bells and whistles ;-0

"Sonia" wrote:

You should call Microsoft for a hotfix
(http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS). See the
section titled "More Information" in the KB829349 link you provided in your
post.
--
Sonia, MS PowerPoint MVP Team
Autorun CD software, templates, and tutorials
http://www.soniacoleman.com/


"webmaster" wrote in message
...
I have searched the knowledge base and it appears that:
Office XP post-Service Pack 3 hotfix package for MSO.DLL: May 9, 2004
fixes the pathing problem in PowerPoint 2002/XP
However, I go to the Office update and it shows that I have already
updated to Service pack 3 and I can't find a direct link to the hotfix
itself.

I have clicked off the Update Links option as recommended as a
"workaround" at:
http://support.microsoft.com/default...b;en-us;829349

But I have converted our ppt to HTML and posted it at:
http://www.acalanes.k12.ca.us/budget...D0405Final.htm
(folder- BudgetAUHSD0405Final_files is there in the budget sub also)
but all paths are still showing the Network pathing not the relative
pathing just to the subfolder. Therefore the whole presention can't be
viewed.


What have I missed???
Thanks for your help

That link redirects to
H:\My Webs\NewAUHSD\budget\BudgetAUHSD0405Final_files\fr ame.htm
In other words, I can't even see the first page, so it's hard to tell what's going
on.


No Steve - Nothing other than straight conversion "save as webpage" in PP was used.
And yes that is the problem, all links were converted to my network storage path.

Sonia replyed that I need to "contact" microsoft for the hotfix... so I'll try that.

The ultimate solution was to convert this to a pdf and post it ...couldn't wait for a
fix. Though I really didn't want to do this. Somedays I long for PowerPoint 97and
straight html conversion with no problems. Ugh!

Very weird. While you're waiting for the hotfix, you might want to have a look at our
(commercial) addin for making HTML from PPT. http://ppt2html.pptools.com

I can promise you that it won't give you this particular problem. If it does, I'll beat
the stuffing out of it. ;-)

--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================

"Steve Rindsberg" wrote:

That link redirects to
H:\My Webs\NewAUHSD\budget\BudgetAUHSD0405Final_files\fr ame.htm
In other words, I can't even see the first page, so it's hard to tell what's going
on.


No Steve - Nothing other than straight conversion "save as webpage" in PP was used.
And yes that is the problem, all links were converted to my network storage path.

Sonia replyed that I need to "contact" microsoft for the hotfix... so I'll try that.

The ultimate solution was to convert this to a pdf and post it ...couldn't wait for a
fix. Though I really didn't want to do this. Somedays I long for PowerPoint 97and
straight html conversion with no problems. Ugh!

Very weird. While you're waiting for the hotfix, you might want to have a look at our
(commercial) addin for making HTML from PPT. http://ppt2html.pptools.com

I can promise you that it won't give you this particular problem. If it does, I'll beat
the stuffing out of it. ;-)

--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================


Thanks Steve - I'll download the demo and give it a try-

Though it still seems a shame that this problem wasn't caught by Microsoft's QA...BEFORE GENERAL RELEASE..though Rational Rose is now part of Big Blue, considering some of the basic functionality problems that continue to crop up in their updates, maybe Microsoft's design staff needs to take a peak at some of RR's archictecture and design tools...

I'm an old techie who now works in education- webmaster for district and 2 of it's schools web sites and helpdesk Tier I Tech support for the entire district. These sites were designed so that content management could be accomplised on the cheap (ed budgets are small these days) Templates have been generated allowing the appropriate staff members to support the sub pages. HTML converted office docs (Save as Web Page) are used so that training time & supports costs are minimised.

Though some of the new functionality that we receive in each new office update is great, it often comes at a very dear price. Things used to be so much simplier with the 97 platform apps. The is a pretty good example of a straight foward FUBAR.... Hope it is fixed in PP2003! Thanks again for your help!

Though it still seems a shame that this problem wasn't caught by Microsoft's
QA...BEFORE GENERAL RELEASE

I've been involved in betas of one sort or another since the late 80's. It's
always a shame that bugs get released, but there are so many weird combinations
of hardware and software out there, it's a wonder to me that anything works at
all.

I don't know what causes this particular one to sting you, but it's certainly
not universal to version of PPT post -97 and I doubt it lands on everybody with
XP, else we'd have heard about it long before this, and loudly. Here's hoping
that hotfix does it for ya, though.

I'm an old techie who now works in education- webmaster for district and 2 of
it's schools web sites and helpdesk Tier I Tech support for the entire district.
These sites were designed so that content management could be accomplised on the
cheap (ed budgets are small these days) Templates have been generated allowing
the appropriate staff members to support the sub pages. HTML converted office
docs (Save as Web Page) are used so that training time & supports costs are
minimised.

My wife's in the school biz ... believe me, I understand the constraints.
One of these days we'll wake up to the mistake we're making when we try to cut
corners on education. I hope.


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================
Featured Presenter, PowerPoint Live 2004
October 10-13, San Diego, CA www.PowerPointLive.com
================================================

Steve, Sonia - All
FYI- Bug Nofication

So you won't have to go back up to read the original problem-
Converted a .ppt to .htm with Save as Web Page function. Converted .htm file and folders saved to Hdrive - internal network file server. Links did not convert to either hard http full path links or relative folder level links- All links still showed H:\My Webs\... links - so full presentation does not work if posted on an external HTTP Web Server.

To Test, open a .ppt
Click on File/Save as Web Page and click on Save button. The base web link that is was entered in File/Properties is not used for any link conversions. If you review the resulting html source you will see that the link paths show your Network Path rather than the http:// web address.

Clicking on Click on File/Save as Web Page and alternatively clicking on Publish.
The "file name" path cannot be changed to a hard "http:// path or to a relative /folder path. The base web link that is was entered in File/Properties is not used for any link conversions. If you review the resulting html source you will again see that the link paths show your Network Path rather than the http:// web address.
If you try viewing the .htm in a Web Browser and clicking on the Full Screen Slide Show icon in the lower right hand side of the screen, the browser will bomb with a file not found error and Task Master will have to be used to Break out/End Program.

I found the knowledge base artical about a Hot fix for File Path problems at http://support.microsoft.com/default...b;en-us;829349 which included the fix for XP Pathing problems at: http://support.microsoft.com/default.aspx?kbid=813914

After logging an incident with support (and having to re-explain the problem - they wanted to know if I was on a Network!!?!) they did finally send me a link to the 05/09/04 Hot Fix. I loaded it but it still didn't fix the problem, all converted links still show a Network Path.

I have spent the morning on the phone with Microsoft. The support staff member tried to convencience me that:
1. In this version you have to edit every link and correct them - and-
2. That after all PowerPoint wasn't a real web application and what should we really expect from a "presentation app".

As I explained about my "professional background" and that I had been successfully posting .ppt/htm converted presentations on multiple web sites since 1997, the staff member decided they should try the conversion themselves.

The .ppt file was emailed to support and their own tech converted it to .htm (Save as Web Page)/ Publish and then tried to post it themselves in a http folder. They too experienced the same pathing problems and were unable to successfully post a working copy of the Web Presentation and have declared this new BUG.

Microsoft's support staff recommended that I log another incident report with "Professional" .... Unfortunately, our school district does not pay for professional "software support"... only server support though Technet.

The original Microsoft assigned incident number was SRZ040701001120 - under the "Home User Support" logging. I am following up with this post in hopes that the Professional side of the house runs this though QA and follows-up with a Hot Fix for this problem--- of course I can always keep converting them to .pdfs if Microsoft can't get this fixed.

Again thanks for all of your help! - Webmaster (aka PPT - known as this even before PowerPoint was a twinkle in a developers eye !)

Sorry forgot to restate PowerPoint 2002 with XP Pro

"webmaster" wrote:

Steve, Sonia - All
FYI- Bug Nofication

So you won't have to go back up to read the original problem-
Converted a .ppt to .htm with Save as Web Page function. Converted .htm file and folders saved to Hdrive - internal network file server. Links did not convert to either hard http full path links or relative folder level links- All links still showed H:\My Webs\... links - so full presentation does not work if posted on an external HTTP Web Server.

To Test, open a .ppt
Click on File/Save as Web Page and click on Save button. The base web link that is was entered in File/Properties is not used for any link conversions. If you review the resulting html source you will see that the link paths show your Network Path rather than the http:// web address.

Clicking on Click on File/Save as Web Page and alternatively clicking on Publish.
The "file name" path cannot be changed to a hard "http:// path or to a relative /folder path. The base web link that is was entered in File/Properties is not used for any link conversions. If you review the resulting html source you will again see that the link paths show your Network Path rather than the http:// web address.
If you try viewing the .htm in a Web Browser and clicking on the Full Screen Slide Show icon in the lower right hand side of the screen, the browser will bomb with a file not found error and Task Master will have to be used to Break out/End Program.

I found the knowledge base artical about a Hot fix for File Path problems at http://support.microsoft.com/default...b;en-us;829349 which included the fix for XP Pathing problems at: http://support.microsoft.com/default.aspx?kbid=813914

After logging an incident with support (and having to re-explain the problem - they wanted to know if I was on a Network!!?!) they did finally send me a link to the 05/09/04 Hot Fix. I loaded it but it still didn't fix the problem, all converted links still show a Network Path.

I have spent the morning on the phone with Microsoft. The support staff member tried to convencience me that:
1. In this version you have to edit every link and correct them - and-
2. That after all PowerPoint wasn't a real web application and what should we really expect from a "presentation app".

As I explained about my "professional background" and that I had been successfully posting .ppt/htm converted presentations on multiple web sites since 1997, the staff member decided they should try the conversion themselves.

The .ppt file was emailed to support and their own tech converted it to .htm (Save as Web Page)/ Publish and then tried to post it themselves in a http folder. They too experienced the same pathing problems and were unable to successfully post a working copy of the Web Presentation and have declared this new BUG.

Microsoft's support staff recommended that I log another incident report with "Professional" .... Unfortunately, our school district does not pay for professional "software support"... only server support though Technet.

The original Microsoft assigned incident number was SRZ040701001120 - under the "Home User Support" logging. I am following up with this post in hopes that the Professional side of the house runs this though QA and follows-up with a Hot Fix for this problem--- of course I can always keep converting them to .pdfs if Microsoft can't get this fixed.

Again thanks for all of your help! - Webmaster (aka PPT - known as this even before PowerPoint was a twinkle in a developers eye !)