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Word stops reponding for a minute or so
Hi I have a new PC running Win xp pro and Office 2003 pro. When the user is typing in word, it just stops responding for no apparent reason. After a minute or so the curser will suddenly start flashing again and the user can continue! I have tried uninstalling and reinstalling to no avail. Any thoughts would be much appriciated. Could it be the RAM? All other progams on the PC appear to run without problems |
#2
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You have something running on yourc computer that causes
word to freeze. The best way to determine what process it is is too use your "task manager" Go there click processes, Click "view" "select columns" and make sure that CPU Usage is checked.click ok now click the CPU tab so it shows the process using the highest presentage is on top. Now go to word leaving the task manager run on top. start typing when you get a freeze look and see what program/process is using all the resourses. That is the one with that is causing the problem. If it is WORD, then make sure you have all the office updates and try disconnecting any mapped drives. -----Original Message----- Hi I have a new PC running Win xp pro and Office 2003 pro. When the user is typing in word, it just stops responding for no apparent reason. After a minute or so the curser will suddenly start flashing again and the user can continue! I have tried uninstalling and reinstalling to no avail. Any thoughts would be much appriciated. Could it be the RAM? All other progams on the PC appear to run without problems . |
#3
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Look in taskmanager to see what the PC is doing during these episodes.
10citadel wrote: Hi I have a new PC running Win xp pro and Office 2003 pro. When the user is typing in word, it just stops responding for no apparent reason. After a minute or so the curser will suddenly start flashing again and the user can continue! I have tried uninstalling and reinstalling to no avail. Any thoughts would be much appriciated. Could it be the RAM? All other progams on the PC appear to run without problems |
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