word2003: ruler does not extend to entire width of the page

In print layout view, the ruler (including the dark gray page margins on the
left and right ) is approximately 2cm shorter (on the right-hand side) than
the actual page width.
This leads to the effective right page margin being approx. 2cm wider than
defined in page setup.

The document is 20 pages, contains bullets, automatically generated index,
no images.
Please help!

thanks, Mark

P.S. This post is similar to the following message which does not contain a
solution to the problem:
http://support.microsoft.com/newsgro...a-09fd97012e1e

Hi =?Utf-8?B?UGxhbmV0ZWVy?=,

In print layout view, the ruler (including the dark gray page margins on the
left and right ) is approximately 2cm shorter (on the right-hand side) than
the actual page width.
This leads to the effective right page margin being approx. 2cm wider than
defined in page setup.

The document is 20 pages, contains bullets, automatically generated index,
no images.

Is it possible that Track Changes is activated in the document, and that what
you're seeing is the extra area Word adds in order to display "balloons"? If
you go to Tools/Options/Track Changes and set the display of the "balloons" to
"Never" does the extra area go away?

If it does, then display the Reviewing toolbar and turn OFF the change
tracking. Then accept/reject any changes accumulated in the document.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

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