Outlook 2003 cause Outlook 2000 to hang on exit

Hi,

I am upgrading to Outlook 2003. We are using an Exchange 2000 Server.

I am testing Outlook 2003 on a separate computer using my personal mailbox.
This is the only common part (no roaming profile, for instance).

The trouble is that now, when I exist Outlook 2000 from my regular
computer, Outlook will hang. It will stay on the "splash" screen saying that
Outlook is closing. I have to kill Outlook as well as Mapi32.

Is this situation familiar to somebody ? How to fix it ?
Will it be the same for other users ? (This can be a concern during the
transition period.)

Thanks.

--Richard.

it's a known issue.... a link to the hotfix is he
http://www.slipstick.com/problems/close.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote-tips.net/


"Richard M." wrote in message
...
Hi,

I am upgrading to Outlook 2003. We are using an Exchange 2000 Server.

I am testing Outlook 2003 on a separate computer using my personal
mailbox.
This is the only common part (no roaming profile, for instance).

The trouble is that now, when I exist Outlook 2000 from my regular
computer, Outlook will hang. It will stay on the "splash" screen saying
that
Outlook is closing. I have to kill Outlook as well as Mapi32.

Is this situation familiar to somebody ? How to fix it ?
Will it be the same for other users ? (This can be a concern during the
transition period.)

Thanks.

--Richard.

Diane,

Thanks for your answer.
I am amazed that I missed that article. (And when I am in big troubles with
Outlook, I always check "Slipstick" first...)

I tried the "/cleanfreebusy" trick. With no luck.

Upgrading over a thousand of computer to Outlook 2003, I not very happy to
have to first update my Office 2000 administration point to ensure a smooth
period of transition...

well....

--Richard.


"Diane Poremsky [MVP]"
| it's a known issue.... a link to the hotfix is he
| http://www.slipstick.com/problems/close.htm
|
|
| "Richard M."
| Hi,
|
| I am upgrading to Outlook 2003. We are using an Exchange 2000 Server.
|
| I am testing Outlook 2003 on a separate computer using my personal
| mailbox.
| This is the only common part (no roaming profile, for instance).
|
| The trouble is that now, when I exist Outlook 2000 from my regular
| computer, Outlook will hang. It will stay on the "splash" screen saying
| that
| Outlook is closing. I have to kill Outlook as well as Mapi32.
|
| Is this situation familiar to somebody ? How to fix it ?
| Will it be the same for other users ? (This can be a concern during the
| transition period.)
|
| Thanks.
|
| --Richard.
|
|
|
|