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#1
May 21st, 2009, 09:39 AM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
XP Pro SP2 x64, Office 2007
This happened about 6 months ago, then disapeared and is now back. When opening Word or Excel 2007 documents, from either Explorer, from an email attachment or from the desktop, it takes around 40 seconds for the respective application to load then even longer to load the document. This is irrespective of whether the document is on a network drive or local disk. If I open the office application from the Start Menu and the open the document from either the recent documents or FileOpen, it is lightning fast. I have tried all the other suggested posts of removing DDE check boxes etc but this only complicates things and cause more problems. I have run the Office Diagnostics everything passes. 
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#2
May 21st, 2009, 10:57 AM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
Hello, It seems Word or Excel documents takes about 40 seconds to respective on your machine. You have tried DDE check and also run Office Diagnostics. Base on my experience, it seems to be mostly caused by DDE. Dynamic Data Exchange (DDE) is an old technology and it is being supplanted by OLE. By default when double clicking on a doc file, windows explorer acts as a DDE client and sends DDE message broadcast to all open window. If an instance of word is open, then it will reply back and that instance of winword will open the file. If we remove the DDE section, and have %1 .The dde message broadcast does not happen and a new instance of winword will open the file. I would like to know when you remove the DDE section, does the file opens faster and what kind of issues we encountered? Also, since the removing DDE section is not helpful on your machine, let's try to run in clean boot environment which could also workaround this issue. How to perform a clean boot procedure http://support.microsoft.com/kb/331796 After starting Windows in clean boot, please double click an Office document to see if the issue persists. Thank you. If you have any concerns, feel free to post back. Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Office 2007 slow to open files when open associated files | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | X-WBNR-Posting-Host: 212.169.16.94 | From: =?Utf-8?B?TWF0dHBz?= | Subject: Office 2007 slow to open files when open associated files | Date: Thu, 21 May 2009 01:39:01 -0700 | Lines: 14 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | Newsgroups: microsoft.public.office.misc | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | X-Tomcat-NG: microsoft.public.office.misc | | XP Pro SP2 x64, Office 2007 | | This happened about 6 months ago, then disapeared and is now back. When | opening Word or Excel 2007 documents, from either Explorer, from an email | attachment or from the desktop, it takes around 40 seconds for the respective | application to load then even longer to load the document. This is | irrespective of whether the document is on a network drive or local disk. | If I open the office application from the Start Menu and the open the | document from either the recent documents or FileOpen, it is lightning fast. | | I have tried all the other suggested posts of removing DDE check boxes etc | but this only complicates things and cause more problems. | | I have run the Office Diagnostics everything passes. |
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#3
May 28th, 2009, 03:17 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
Hello, I am just checking to see how this is going. Please drop me a quick note at your convenience to let me know the current status of this issue. If you have any concerns, please do not hesitate to let me know. Thanks, and have a great day!  Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | X-Tomcat-ID: 64543656 | References: | MIME-Version: 1.0 | Content-Type: text/plain | Content-Transfer-Encoding: 7bit | From: ("Daisy Cao [MSFT]") | Organization: Microsoft | Date: Thu, 21 May 2009 09:57:55 GMT | Subject: Office 2007 slow to open files when open associated files | X-Tomcat-NG: microsoft.public.office.misc | Message-ID: | Newsgroups: microsoft.public.office.misc | Lines: 87 | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682 | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247 | | | Hello, | | It seems Word or Excel documents takes about 40 seconds to respective on | your machine. You have tried DDE check and also run Office Diagnostics. | | Base on my experience, it seems to be mostly caused by DDE. | | Dynamic Data Exchange (DDE) is an old technology and it is being supplanted | by OLE. By default when double clicking on a doc file, windows explorer | acts as a DDE client and sends DDE message broadcast to all open window. If | an instance of word is open, then it will reply back and that instance of | winword will open the file. | | If we remove the DDE section, and have %1 .The dde message broadcast does | not happen and a new instance of winword will open the file. | | I would like to know when you remove the DDE section, does the file opens | faster and what kind of issues we encountered? | | Also, since the removing DDE section is not helpful on your machine, let's | try to run in clean boot environment which could also workaround this issue. | | How to perform a clean boot procedure | http://support.microsoft.com/kb/331796 | | After starting Windows in clean boot, please double click an Office | document to see if the issue persists. | | Thank you. If you have any concerns, feel free to post back. | | Regards, | | Daisy Cao | | Microsoft Online Support | Microsoft Global Technical Support Center | | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | -------------------- | | Thread-Topic: Office 2007 slow to open files when open associated files | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | | X-WBNR-Posting-Host: 212.169.16.94 | | From: =?Utf-8?B?TWF0dHBz?= | | Subject: Office 2007 slow to open files when open associated files | | Date: Thu, 21 May 2009 01:39:01 -0700 | | Lines: 14 | | Message-ID: | | MIME-Version: 1.0 | | Content-Type: text/plain; | | charset="Utf-8" | | Content-Transfer-Encoding: 7bit | | X-Newsreader: Microsoft CDO for Windows 2000 | | Content-Class: urn:content-classes:message | | Importance: normal | | Priority: normal | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | | Newsgroups: microsoft.public.office.misc | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | | X-Tomcat-NG: microsoft.public.office.misc | | | | XP Pro SP2 x64, Office 2007 | | | | This happened about 6 months ago, then disapeared and is now back. When | | opening Word or Excel 2007 documents, from either Explorer, from an | | attachment or from the desktop, it takes around 40 seconds for the | respective | | application to load then even longer to load the document. This is | | irrespective of whether the document is on a network drive or local disk. | | If I open the office application from the Start Menu and the open the | | document from either the recent documents or FileOpen, it is lightning | fast. | | | | I have tried all the other suggested posts of removing DDE check boxes | etc | | but this only complicates things and cause more problems. | | | | I have run the Office Diagnostics everything passes. | | | |
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#4
June 2nd, 2009, 10:28 AM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
Hi Daisy,
Sorry for the delay. The problem appears to have vanished as quickly as it appeared. Thanks for your help. Matf ""Daisy Cao [MSFT]"" wrote: Hello, I am just checking to see how this is going. Please drop me a quick note at your convenience to let me know the current status of this issue. If you have any concerns, please do not hesitate to let me know. Thanks, and have a great day! Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | X-Tomcat-ID: 64543656 | References: | MIME-Version: 1.0 | Content-Type: text/plain | Content-Transfer-Encoding: 7bit | From: ("Daisy Cao [MSFT]") | Organization: Microsoft | Date: Thu, 21 May 2009 09:57:55 GMT | Subject: Office 2007 slow to open files when open associated files | X-Tomcat-NG: microsoft.public.office.misc | Message-ID: | Newsgroups: microsoft.public.office.misc | Lines: 87 | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682 | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247 | | | Hello, | | It seems Word or Excel documents takes about 40 seconds to respective on | your machine. You have tried DDE check and also run Office Diagnostics. | | Base on my experience, it seems to be mostly caused by DDE. | | Dynamic Data Exchange (DDE) is an old technology and it is being supplanted | by OLE. By default when double clicking on a doc file, windows explorer | acts as a DDE client and sends DDE message broadcast to all open window. If | an instance of word is open, then it will reply back and that instance of | winword will open the file. | | If we remove the DDE section, and have %1 .The dde message broadcast does | not happen and a new instance of winword will open the file. | | I would like to know when you remove the DDE section, does the file opens | faster and what kind of issues we encountered? | | Also, since the removing DDE section is not helpful on your machine, let's | try to run in clean boot environment which could also workaround this issue. | | How to perform a clean boot procedure | http://support.microsoft.com/kb/331796 | | After starting Windows in clean boot, please double click an Office | document to see if the issue persists. | | Thank you. If you have any concerns, feel free to post back. | | Regards, | | Daisy Cao | | Microsoft Online Support | Microsoft Global Technical Support Center | | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | -------------------- | | Thread-Topic: Office 2007 slow to open files when open associated files | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | | X-WBNR-Posting-Host: 212.169.16.94 | | From: =?Utf-8?B?TWF0dHBz?= | | Subject: Office 2007 slow to open files when open associated files | | Date: Thu, 21 May 2009 01:39:01 -0700 | | Lines: 14 | | Message-ID: | | MIME-Version: 1.0 | | Content-Type: text/plain; | | charset="Utf-8" | | Content-Transfer-Encoding: 7bit | | X-Newsreader: Microsoft CDO for Windows 2000 | | Content-Class: urn:content-classes:message | | Importance: normal | | Priority: normal | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | | Newsgroups: microsoft.public.office.misc | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | | X-Tomcat-NG: microsoft.public.office.misc | | | | XP Pro SP2 x64, Office 2007 | | | | This happened about 6 months ago, then disapeared and is now back. When | | opening Word or Excel 2007 documents, from either Explorer, from an | | attachment or from the desktop, it takes around 40 seconds for the | respective | | application to load then even longer to load the document. This is | | irrespective of whether the document is on a network drive or local disk. | | If I open the office application from the Start Menu and the open the | | document from either the recent documents or FileOpen, it is lightning | fast. | | | | I have tried all the other suggested posts of removing DDE check boxes | etc | | but this only complicates things and cause more problems. | | | | I have run the Office Diagnostics everything passes. | | | |
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#5
June 2nd, 2009, 03:25 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
Hi Matt, Thank you for updating the post. I am glad to hear the problem disappears. If you have any questions in the future, feel free to start a new thread here, we are happy to be of assistance. Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Office 2007 slow to open files when open associated files | thread-index: AcnjZGypz5n2FpFCQHCH9z0WcFp7CA== | X-WBNR-Posting-Host: 212.169.16.94 | From: =?Utf-8?B?TWF0dHBz?= | References: | Subject: Office 2007 slow to open files when open associated files | Date: Tue, 2 Jun 2009 02:28:01 -0700 | Lines: 146 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | Newsgroups: microsoft.public.office.misc | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:69340 | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | X-Tomcat-NG: microsoft.public.office.misc | | Hi Daisy, | | Sorry for the delay. The problem appears to have vanished as quickly as it | appeared. | | Thanks for your help. | Matf | | ""Daisy Cao [MSFT]"" wrote: | | | Hello, | | I am just checking to see how this is going. Please drop me a quick note at | your convenience to let me know the current status of this issue. If you | have any concerns, please do not hesitate to let me know. Thanks, and have | a great day! | | Regards, | | Daisy Cao | | Microsoft Online Support | Microsoft Global Technical Support Center | | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | -------------------- | | X-Tomcat-ID: 64543656 | | References: | | MIME-Version: 1.0 | | Content-Type: text/plain | | Content-Transfer-Encoding: 7bit | | From: ("Daisy Cao [MSFT]") | | Organization: Microsoft | | Date: Thu, 21 May 2009 09:57:55 GMT | | Subject: Office 2007 slow to open files when open associated files | | X-Tomcat-NG: microsoft.public.office.misc | | Message-ID: | | Newsgroups: microsoft.public.office.misc | | Lines: 87 | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682 | | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247 | | | | | | Hello, | | | | It seems Word or Excel documents takes about 40 seconds to respective on | | your machine. You have tried DDE check and also run Office Diagnostics. | | | | Base on my experience, it seems to be mostly caused by DDE. | | | | Dynamic Data Exchange (DDE) is an old technology and it is being | supplanted | | by OLE. By default when double clicking on a doc file, windows explorer | | acts as a DDE client and sends DDE message broadcast to all open window. | If | | an instance of word is open, then it will reply back and that instance of | | winword will open the file. | | | | If we remove the DDE section, and have %1 .The dde message broadcast does | | not happen and a new instance of winword will open the file. | | | | I would like to know when you remove the DDE section, does the file opens | | faster and what kind of issues we encountered? | | | | Also, since the removing DDE section is not helpful on your machine, | let's | | try to run in clean boot environment which could also workaround this | issue. | | | | How to perform a clean boot procedure | | http://support.microsoft.com/kb/331796 | | | | After starting Windows in clean boot, please double click an Office | | document to see if the issue persists. | | | | Thank you. If you have any concerns, feel free to post back. | | | | Regards, | | | | Daisy Cao | | | | Microsoft Online Support | | Microsoft Global Technical Support Center | | | | ================================================== == | | When responding to posts, please "Reply to Group" via your newsreader so | | that others may learn and benefit from your issue. | | ================================================== == | | This posting is provided "AS IS" with no warranties, and confers no | rights. | | | | -------------------- | | | Thread-Topic: Office 2007 slow to open files when open associated files | | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | | | X-WBNR-Posting-Host: 212.169.16.94 | | | From: =?Utf-8?B?TWF0dHBz?= | | | Subject: Office 2007 slow to open files when open associated files | | | Date: Thu, 21 May 2009 01:39:01 -0700 | | | Lines: 14 | | | Message-ID: | | | MIME-Version: 1.0 | | | Content-Type: text/plain; | | | charset="Utf-8" | | | Content-Transfer-Encoding: 7bit | | | X-Newsreader: Microsoft CDO for Windows 2000 | | | Content-Class: urn:content-classes:message | | | Importance: normal | | | Priority: normal | | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | | | Newsgroups: microsoft.public.office.misc | | | Path: TK2MSFTNGHUB02.phx.gbl | | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | | | X-Tomcat-NG: microsoft.public.office.misc | | | | | | XP Pro SP2 x64, Office 2007 | | | | | | This happened about 6 months ago, then disapeared and is now back. When | | | opening Word or Excel 2007 documents, from either Explorer, from an | | | attachment or from the desktop, it takes around 40 seconds for the | | respective | | | application to load then even longer to load the document. This is | | | irrespective of whether the document is on a network drive or local | disk. | | | If I open the office application from the Start Menu and the open the | | | document from either the recent documents or FileOpen, it is lightning | | fast. | | | | | | I have tried all the other suggested posts of removing DDE check boxes | | etc | | | but this only complicates things and cause more problems. | | | | | | I have run the Office Diagnostics everything passes. | | | | | | | | | |
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#6
June 11th, 2009, 09:39 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
I have this issue on a new XP Professional Machine with Office 2007. I
reinstalled Office and the problem went away for about 24 hours, it is now back. If try to open a Word or Excel file from either a network share or local drive using a shortcut or Windows Explorer you get a long delay in the file opening. If you open Work or Excel first and then do an open the files open quickly. Looking for a solution that will save a few steps. ""Daisy Cao [MSFT]"" wrote: Hi Matt, Thank you for updating the post. I am glad to hear the problem disappears. If you have any questions in the future, feel free to start a new thread here, we are happy to be of assistance. Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Office 2007 slow to open files when open associated files | thread-index: AcnjZGypz5n2FpFCQHCH9z0WcFp7CA== | X-WBNR-Posting-Host: 212.169.16.94 | From: =?Utf-8?B?TWF0dHBz?= | References: | Subject: Office 2007 slow to open files when open associated files | Date: Tue, 2 Jun 2009 02:28:01 -0700 | Lines: 146 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | Newsgroups: microsoft.public.office.misc | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:69340 | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | X-Tomcat-NG: microsoft.public.office.misc | | Hi Daisy, | | Sorry for the delay. The problem appears to have vanished as quickly as it | appeared. | | Thanks for your help. | Matf | | ""Daisy Cao [MSFT]"" wrote: | | | Hello, | | I am just checking to see how this is going. Please drop me a quick note at | your convenience to let me know the current status of this issue. If you | have any concerns, please do not hesitate to let me know. Thanks, and have | a great day! | | Regards, | | Daisy Cao | | Microsoft Online Support | Microsoft Global Technical Support Center | | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | -------------------- | | X-Tomcat-ID: 64543656 | | References: | | MIME-Version: 1.0 | | Content-Type: text/plain | | Content-Transfer-Encoding: 7bit | | From: ("Daisy Cao [MSFT]") | | Organization: Microsoft | | Date: Thu, 21 May 2009 09:57:55 GMT | | Subject: Office 2007 slow to open files when open associated files | | X-Tomcat-NG: microsoft.public.office.misc | | Message-ID: | | Newsgroups: microsoft.public.office.misc | | Lines: 87 | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682 | | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247 | | | | | | Hello, | | | | It seems Word or Excel documents takes about 40 seconds to respective on | | your machine. You have tried DDE check and also run Office Diagnostics. | | | | Base on my experience, it seems to be mostly caused by DDE. | | | | Dynamic Data Exchange (DDE) is an old technology and it is being | supplanted | | by OLE. By default when double clicking on a doc file, windows explorer | | acts as a DDE client and sends DDE message broadcast to all open window. | If | | an instance of word is open, then it will reply back and that instance of | | winword will open the file. | | | | If we remove the DDE section, and have %1 .The dde message broadcast does | | not happen and a new instance of winword will open the file. | | | | I would like to know when you remove the DDE section, does the file opens | | faster and what kind of issues we encountered? | | | | Also, since the removing DDE section is not helpful on your machine, | let's | | try to run in clean boot environment which could also workaround this | issue. | | | | How to perform a clean boot procedure | | http://support.microsoft.com/kb/331796 | | | | After starting Windows in clean boot, please double click an Office | | document to see if the issue persists. | | | | Thank you. If you have any concerns, feel free to post back. | | | | Regards, | | | | Daisy Cao | | | | Microsoft Online Support | | Microsoft Global Technical Support Center | | | | ================================================== == | | When responding to posts, please "Reply to Group" via your newsreader so | | that others may learn and benefit from your issue. | | ================================================== == | | This posting is provided "AS IS" with no warranties, and confers no | rights. | | | | -------------------- | | | Thread-Topic: Office 2007 slow to open files when open associated files | | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | | | X-WBNR-Posting-Host: 212.169.16.94 | | | From: =?Utf-8?B?TWF0dHBz?= | | | Subject: Office 2007 slow to open files when open associated files | | | Date: Thu, 21 May 2009 01:39:01 -0700 | | | Lines: 14 | | | Message-ID: | | | MIME-Version: 1.0 | | | Content-Type: text/plain; | | | charset="Utf-8" | | | Content-Transfer-Encoding: 7bit | | | X-Newsreader: Microsoft CDO for Windows 2000 | | | Content-Class: urn:content-classes:message | | | Importance: normal | | | Priority: normal | | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | | | Newsgroups: microsoft.public.office.misc | | | Path: TK2MSFTNGHUB02.phx.gbl | | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | | | X-Tomcat-NG: microsoft.public.office.misc | | | | | | XP Pro SP2 x64, Office 2007 | | | | | | This happened about 6 months ago, then disapeared and is now back. When | | | opening Word or Excel 2007 documents, from either Explorer, from an | | | attachment or from the desktop, it takes around 40 seconds for the | | respective | | | application to load then even longer to load the document. This is | | | irrespective of whether the document is on a network drive or local | disk. | | | If I open the office application from the Start Menu and the open the | | | document from either the recent documents or FileOpen, it is lightning | | fast. | | | | | | I have tried all the other suggested posts of removing DDE check boxes | | etc | | | but this only complicates things and cause more problems. | | | | | | I have run the Office Diagnostics everything passes. | | | | | | | | | |
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#7
June 15th, 2009, 06:29 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
""Daisy Cao [MSFT]"" wrote: Hello, It seems Word or Excel documents takes about 40 seconds to respective on your machine. You have tried DDE check and also run Office Diagnostics. Base on my experience, it seems to be mostly caused by DDE. Dynamic Data Exchange (DDE) is an old technology and it is being supplanted by OLE. By default when double clicking on a doc file, windows explorer acts as a DDE client and sends DDE message broadcast to all open window. If an instance of word is open, then it will reply back and that instance of winword will open the file. If we remove the DDE section, and have %1 .The dde message broadcast does not happen and a new instance of winword will open the file. I would like to know when you remove the DDE section, does the file opens faster and what kind of issues we encountered? Also, since the removing DDE section is not helpful on your machine, let's try to run in clean boot environment which could also workaround this issue. How to perform a clean boot procedure http://support.microsoft.com/kb/331796 After starting Windows in clean boot, please double click an Office document to see if the issue persists. Thank you. If you have any concerns, feel free to post back. Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Office 2007 slow to open files when open associated files | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | X-WBNR-Posting-Host: 212.169.16.94 | From: =?Utf-8?B?TWF0dHBz?= | Subject: Office 2007 slow to open files when open associated files | Date: Thu, 21 May 2009 01:39:01 -0700 | Lines: 14 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | Newsgroups: microsoft.public.office.misc | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | X-Tomcat-NG: microsoft.public.office.misc | | XP Pro SP2 x64, Office 2007 | | This happened about 6 months ago, then disapeared and is now back. When | opening Word or Excel 2007 documents, from either Explorer, from an email | attachment or from the desktop, it takes around 40 seconds for the respective | application to load then even longer to load the document. This is | irrespective of whether the document is on a network drive or local disk. | If I open the office application from the Start Menu and the open the | document from either the recent documents or FileOpen, it is lightning fast. | | I have tried all the other suggested posts of removing DDE check boxes etc | but this only complicates things and cause more problems. | | I have run the Office Diagnostics everything passes. |
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#8
June 15th, 2009, 06:30 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
""Daisy Cao [MSFT]"" wrote: Hi Matt, Thank you for updating the post. I am glad to hear the problem disappears. If you have any questions in the future, feel free to start a new thread here, we are happy to be of assistance. Regards, Daisy Cao Microsoft Online Support Microsoft Global Technical Support Center ================================================== == When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== == This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Office 2007 slow to open files when open associated files | thread-index: AcnjZGypz5n2FpFCQHCH9z0WcFp7CA== | X-WBNR-Posting-Host: 212.169.16.94 | From: =?Utf-8?B?TWF0dHBz?= | References: | Subject: Office 2007 slow to open files when open associated files | Date: Tue, 2 Jun 2009 02:28:01 -0700 | Lines: 146 | Message-ID: | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | Newsgroups: microsoft.public.office.misc | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:69340 | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | X-Tomcat-NG: microsoft.public.office.misc | | Hi Daisy, | | Sorry for the delay. The problem appears to have vanished as quickly as it | appeared. | | Thanks for your help. | Matf | | ""Daisy Cao [MSFT]"" wrote: | | | Hello, | | I am just checking to see how this is going. Please drop me a quick note at | your convenience to let me know the current status of this issue. If you | have any concerns, please do not hesitate to let me know. Thanks, and have | a great day! | | Regards, | | Daisy Cao | | Microsoft Online Support | Microsoft Global Technical Support Center | | ================================================== == | When responding to posts, please "Reply to Group" via your newsreader so | that others may learn and benefit from your issue. | ================================================== == | This posting is provided "AS IS" with no warranties, and confers no rights. | | -------------------- | | X-Tomcat-ID: 64543656 | | References: | | MIME-Version: 1.0 | | Content-Type: text/plain | | Content-Transfer-Encoding: 7bit | | From: ("Daisy Cao [MSFT]") | | Organization: Microsoft | | Date: Thu, 21 May 2009 09:57:55 GMT | | Subject: Office 2007 slow to open files when open associated files | | X-Tomcat-NG: microsoft.public.office.misc | | Message-ID: | | Newsgroups: microsoft.public.office.misc | | Lines: 87 | | Path: TK2MSFTNGHUB02.phx.gbl | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68682 | | NNTP-Posting-Host: tk2tomimport1.phx.gbl 10.230.18.247 | | | | | | Hello, | | | | It seems Word or Excel documents takes about 40 seconds to respective on | | your machine. You have tried DDE check and also run Office Diagnostics. | | | | Base on my experience, it seems to be mostly caused by DDE. | | | | Dynamic Data Exchange (DDE) is an old technology and it is being | supplanted | | by OLE. By default when double clicking on a doc file, windows explorer | | acts as a DDE client and sends DDE message broadcast to all open window. | If | | an instance of word is open, then it will reply back and that instance of | | winword will open the file. | | | | If we remove the DDE section, and have %1 .The dde message broadcast does | | not happen and a new instance of winword will open the file. | | | | I would like to know when you remove the DDE section, does the file opens | | faster and what kind of issues we encountered? | | | | Also, since the removing DDE section is not helpful on your machine, | let's | | try to run in clean boot environment which could also workaround this | issue. | | | | How to perform a clean boot procedure | | http://support.microsoft.com/kb/331796 | | | | After starting Windows in clean boot, please double click an Office | | document to see if the issue persists. | | | | Thank you. If you have any concerns, feel free to post back. | | | | Regards, | | | | Daisy Cao | | | | Microsoft Online Support | | Microsoft Global Technical Support Center | | | | ================================================== == | | When responding to posts, please "Reply to Group" via your newsreader so | | that others may learn and benefit from your issue. | | ================================================== == | | This posting is provided "AS IS" with no warranties, and confers no | rights. | | | | -------------------- | | | Thread-Topic: Office 2007 slow to open files when open associated files | | | thread-index: AcnZ75cmrrrJioPaRUGDsvNr8MO+gw== | | | X-WBNR-Posting-Host: 212.169.16.94 | | | From: =?Utf-8?B?TWF0dHBz?= | | | Subject: Office 2007 slow to open files when open associated files | | | Date: Thu, 21 May 2009 01:39:01 -0700 | | | Lines: 14 | | | Message-ID: | | | MIME-Version: 1.0 | | | Content-Type: text/plain; | | | charset="Utf-8" | | | Content-Transfer-Encoding: 7bit | | | X-Newsreader: Microsoft CDO for Windows 2000 | | | Content-Class: urn:content-classes:message | | | Importance: normal | | | Priority: normal | | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168 | | | Newsgroups: microsoft.public.office.misc | | | Path: TK2MSFTNGHUB02.phx.gbl | | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:68680 | | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 | | | X-Tomcat-NG: microsoft.public.office.misc | | | | | | XP Pro SP2 x64, Office 2007 | | | | | | This happened about 6 months ago, then disapeared and is now back. When | | | opening Word or Excel 2007 documents, from either Explorer, from an | | | attachment or from the desktop, it takes around 40 seconds for the | | respective | | | application to load then even longer to load the document. This is | | | irrespective of whether the document is on a network drive or local | disk. | | | If I open the office application from the Start Menu and the open the | | | document from either the recent documents or FileOpen, it is lightning | | fast. | | | | | | I have tried all the other suggested posts of removing DDE check boxes | | etc | | | but this only complicates things and cause more problems. | | | | | | I have run the Office Diagnostics everything passes. | | | | | | | | | |
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#9
March 15th, 2010, 06:20 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
I have been having exactly the same problem for the last three weeks
now. Turning off (unchecking) DDE in the advanced properties of the file associations for MS Office apps and adding a "%1" switch to the command line has fixed those apps....but why do I suddently have to do that? Any ideas out there?
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#10
March 15th, 2010, 08:08 PM
posted to microsoft.public.office.misc
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Office 2007 slow to open files when open associated files
Usual reason is some 3rd party programs installation has subverted the
DDE mechanisim, you can do the "fix" like you did, or reinstall Office to do an "official" repair. Mike wrote: I have been having exactly the same problem for the last three weeks now. Turning off (unchecking) DDE in the advanced properties of the file associations for MS Office apps and adding a "%1" switch to the command line has fixed those apps....but why do I suddently have to do that? Any ideas out there?
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