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#1
April 19th, 2010, 01:49 PM
posted to microsoft.public.outlook.general
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Mail folders are disappearing without being deleted.
Folders from both "Favorites" and "All Mail Folders" are disappearing and
cannot be found anywhere. They are not being deleted. There one day, gone the next, along with all of the emails contained therein. Running Outlook 2003, SP3. Does anyone have a fix? My IT department thinks I am doing something wrong! 
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#2
April 19th, 2010, 02:54 PM
posted to microsoft.public.outlook.general
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Mail folders are disappearing without being deleted.
Do they recover automatically as well?
Which mail account type are you using? If Exchange, do they still show in Outlook Web Access (OWA)? If so, it sounds like your ost-file holds a corruption. Rename it to .old when Outlook is closed and have Outlook rebuild its cache. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Nancy" wrote in message ... Folders from both "Favorites" and "All Mail Folders" are disappearing and cannot be found anywhere. They are not being deleted. There one day, gone the next, along with all of the emails contained therein. Running Outlook 2003, SP3. Does anyone have a fix? My IT department thinks I am doing something wrong!
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