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#1
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Document Won't Accept or Reject Changes
I have a lengthy document that has been passed around to a couple of
different people. The document was written by one person using Word XP; he sent it to me for editing and formatting in Word XP; I sent it off to another person (Word XP) who enabled Track Changes/Reviewing (whatever you want to call it these days) and then made changes; she then passed it off to two other people (unknown versions) who added their comments and recommendations. Now the document has returned to me for editing, and while I can turn off track changes, because I hate it, I cannot accept or reject any of the changes. All of the suggestions remain colored and either underlined or struck through. On the Reviewing toolbar, I have changed the view from Original to Final, and nothing changes in the text display. When I show Final, all of the red and blue text is still there. When I click the forward and backward arrows in the Reviewing toolbar, Word tells me that there are no other changes to be reviewed when clearly they are everywhere! I have tried saving the document in a different format and then back to Word XP. I have tried changing the compatibility of the document (Tools Options). Nothing works. It's like the changes have been locked, like one can lock a field to prevent it from being updated. I'll have to manually edit each instance and reformat the whole document because of this. Can anyone explain this behavior or provide a workaround? I have never seen this happen before, but I wouldn't put it past Word to make a mess of things!! Another reason not to use track changes!! Thanks, Beck |
#2
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Easy explanation: the people you sent this to don't know how to use Track
Changes and have applied the formatting as direct font formatting. If you use Reveal Formatting, you'll doubtless see the evidence of this. (I would think the document might have been protected for tracked changes, but I would not expect Word to fail to "see" these changes even if you couldn't accept or reject them.) Before you tear out your last hair, see if you can figure out any formatting that has been consistently used for deletions; search for text formatted with that formatting and replace it with nothing. Then search for text formatted as additions and remove the font formatting. sigh -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Becky Carter Hickman-Jones" wrote in message ... I have a lengthy document that has been passed around to a couple of different people. The document was written by one person using Word XP; he sent it to me for editing and formatting in Word XP; I sent it off to another person (Word XP) who enabled Track Changes/Reviewing (whatever you want to call it these days) and then made changes; she then passed it off to two other people (unknown versions) who added their comments and recommendations. Now the document has returned to me for editing, and while I can turn off track changes, because I hate it, I cannot accept or reject any of the changes. All of the suggestions remain colored and either underlined or struck through. On the Reviewing toolbar, I have changed the view from Original to Final, and nothing changes in the text display. When I show Final, all of the red and blue text is still there. When I click the forward and backward arrows in the Reviewing toolbar, Word tells me that there are no other changes to be reviewed when clearly they are everywhere! I have tried saving the document in a different format and then back to Word XP. I have tried changing the compatibility of the document (Tools Options). Nothing works. It's like the changes have been locked, like one can lock a field to prevent it from being updated. I'll have to manually edit each instance and reformat the whole document because of this. Can anyone explain this behavior or provide a workaround? I have never seen this happen before, but I wouldn't put it past Word to make a mess of things!! Another reason not to use track changes!! Thanks, Beck |
#3
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Thank you, Suzanne,
It's a trying process with some people who think they're masters...even I have to look at the manual from time to time. I ended up doing just that with this document, and I gave a brief but tedious lecture to the author on this topic. Beck "Suzanne S. Barnhill" wrote in message ... Easy explanation: the people you sent this to don't know how to use Track Changes and have applied the formatting as direct font formatting. If you use Reveal Formatting, you'll doubtless see the evidence of this. (I would think the document might have been protected for tracked changes, but I would not expect Word to fail to "see" these changes even if you couldn't accept or reject them.) Before you tear out your last hair, see if you can figure out any formatting that has been consistently used for deletions; search for text formatted with that formatting and replace it with nothing. Then search for text formatted as additions and remove the font formatting. sigh -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#4
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Becky Carter Hickman-Jones wrote:
It's a trying process with some people who think they're masters... Agreed. I got back a 200+ page doc where the other editors changed all the autonumbered headers & paragraphs (e.g. 8.3.4.7) to their hardcoded values. -- Mark |
#5
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Becky, this isn't much help, but I had the same
experience with Tracking and it was on my original document...so even with no stew of formats, I couldn't get rid of it and finally had to call Microsoft. I know that's not why you contacted this group, but I just wanted to let you know that I tried the kind suggestions given me and nothing worked, so I ended up calling. it's a horrible program. -----Original Message----- I have a lengthy document that has been passed around to a couple of different people. The document was written by one person using Word XP; he sent it to me for editing and formatting in Word XP; I sent it off to another person (Word XP) who enabled Track Changes/Reviewing (whatever you want to call it these days) and then made changes; she then passed it off to two other people (unknown versions) who added their comments and recommendations. Now the document has returned to me for editing, and while I can turn off track changes, because I hate it, I cannot accept or reject any of the changes. All of the suggestions remain colored and either underlined or struck through. On the Reviewing toolbar, I have changed the view from Original to Final, and nothing changes in the text display. When I show Final, all of the red and blue text is still there. When I click the forward and backward arrows in the Reviewing toolbar, Word tells me that there are no other changes to be reviewed when clearly they are everywhere! I have tried saving the document in a different format and then back to Word XP. I have tried changing the compatibility of the document (Tools Options). Nothing works. It's like the changes have been locked, like one can lock a field to prevent it from being updated. I'll have to manually edit each instance and reformat the whole document because of this. Can anyone explain this behavior or provide a workaround? I have never seen this happen before, but I wouldn't put it past Word to make a mess of things!! Another reason not to use track changes!! Thanks, Beck . |
#6
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Becky's problem is that the other users didn't actually use Track
Changes--just formatted the text with colors and underlines and other direct formatting. So of course Word can't accept or reject (or even find) the changes. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "June" wrote in message ... Becky, this isn't much help, but I had the same experience with Tracking and it was on my original document...so even with no stew of formats, I couldn't get rid of it and finally had to call Microsoft. I know that's not why you contacted this group, but I just wanted to let you know that I tried the kind suggestions given me and nothing worked, so I ended up calling. it's a horrible program. -----Original Message----- I have a lengthy document that has been passed around to a couple of different people. The document was written by one person using Word XP; he sent it to me for editing and formatting in Word XP; I sent it off to another person (Word XP) who enabled Track Changes/Reviewing (whatever you want to call it these days) and then made changes; she then passed it off to two other people (unknown versions) who added their comments and recommendations. Now the document has returned to me for editing, and while I can turn off track changes, because I hate it, I cannot accept or reject any of the changes. All of the suggestions remain colored and either underlined or struck through. On the Reviewing toolbar, I have changed the view from Original to Final, and nothing changes in the text display. When I show Final, all of the red and blue text is still there. When I click the forward and backward arrows in the Reviewing toolbar, Word tells me that there are no other changes to be reviewed when clearly they are everywhere! I have tried saving the document in a different format and then back to Word XP. I have tried changing the compatibility of the document (Tools Options). Nothing works. It's like the changes have been locked, like one can lock a field to prevent it from being updated. I'll have to manually edit each instance and reformat the whole document because of this. Can anyone explain this behavior or provide a workaround? I have never seen this happen before, but I wouldn't put it past Word to make a mess of things!! Another reason not to use track changes!! Thanks, Beck . |
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