Why is text missing from Outlook email?

I am having the same problem. When I use the 'send to email' command in
Word, (to add an attachment to an email) when it sends this email, Outlook
strips the body off the email, and just sends the attachment.
I hope we can find a solution to this serious issue soon.

"Rick Haelig" wrote:

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

I have finally solved this problem by shutting down AVG email scanning.

"Jay" wrote:

I am having the same problem. When I use the 'send to email' command in
Word, (to add an attachment to an email) when it sends this email, Outlook
strips the body off the email, and just sends the attachment.
I hope we can find a solution to this serious issue soon.

"Rick Haelig" wrote:

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

Can you explain how to accomplish shutting down VG email scanning? I am
having this difficulty with only a few replies to my emails & if I try to
"reply" to the "blank" emails, nothing shows up when I type; however, if I
print the email, all fo the text appears. I would liketo respolve this issue.

"Jay" wrote:

I have finally solved this problem by shutting down AVG email scanning.

"Jay" wrote:

I am having the same problem. When I use the 'send to email' command in
Word, (to add an attachment to an email) when it sends this email, Outlook
strips the body off the email, and just sends the attachment.
I hope we can find a solution to this serious issue soon.

"Rick Haelig" wrote:

I have had, and continue to have this problem. I have been unable to resolve
it for several weeks, now, in spite of the solution I've seen posted below
regarding the encoding of messages.

I'm curious to know two things from the person who implemented the encoding
solution:

1) How did you implement Western Europe encoding in Outlook--on a per
message or default encoding basis for all messages?
2) Is everyone who has this problem running Mozilla as their default web
browser?

"Zincman" wrote:

The text from the body of emails (strangely not all) is missing. The text is
on the ISP's server but vanishes on download. Has anybody any clues on this
one? Thanks.

Look at the AVG helpfiles or ask in the AVG forums

"Nancy" wrote in message
...
: Can you explain how to accomplish shutting down VG email scanning? I am
: having this difficulty with only a few replies to my emails & if I try to
: "reply" to the "blank" emails, nothing shows up when I type; however, if I
: print the email, all fo the text appears. I would liketo respolve this
issue.
:
: "Jay" wrote:
:
: I have finally solved this problem by shutting down AVG email scanning.
:
: "Jay" wrote:
:
: I am having the same problem. When I use the 'send to email' command
in
: Word, (to add an attachment to an email) when it sends this email,
Outlook
: strips the body off the email, and just sends the attachment.
: I hope we can find a solution to this serious issue soon.
:
: "Rick Haelig" wrote:
:
: I have had, and continue to have this problem. I have been unable to
resolve
: it for several weeks, now, in spite of the solution I've seen posted
below
: regarding the encoding of messages.
:
: I'm curious to know two things from the person who implemented the
encoding
: solution:
:
: 1) How did you implement Western Europe encoding in Outlook--on a
per
: message or default encoding basis for all messages?
: 2) Is everyone who has this problem running Mozilla as their default
web
: browser?
:
: "Zincman" wrote:
:
: The text from the body of emails (strangely not all) is missing.
The text is
: on the ISP's server but vanishes on download. Has anybody any
clues on this
: one? Thanks.

"Nancy" wrote in message
...

Can you explain how to accomplish shutting down VG email scanning? I am
having this difficulty with only a few replies to my emails & if I try to
"reply" to the "blank" emails, nothing shows up when I type; however, if I
print the email, all fo the text appears. I would liketo respolve this
issue.

It's best to uninstall AVG and reinstall it with a custom install, unchecking
the mail scanning features before finishing the installation wizard.
--
Brian Tillman [MVP-Outlook]