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Runtime Installation problems on XP Service Pack 2 Machines



 
 
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  #11  
Old February 8th, 2005, 02:41 AM
Paul Overway
external usenet poster
 
Posts: n/a
Default

FWIW...I am a former MVP (2000)...and have worked with Access since v1.0.
Just because some people don't as much time to spend answering questions in
NGs doesn't mean they know any less. Nevertheless, the advice to look into
other installer technology stands...and I suspect most current MVPs would
back me up on that. But you're welcome to find out the hard way.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under the
current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The shortcoming
you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does not
specify anything. As far as I remember, when creating a package using
the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when installing,
either.


"Paul Overway" wrote in message
...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but "errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and what
the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network workstations
that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place when I
try to
do anything.

I've tried logging in as the user and trying to install my setup.exe
created
by the packaging wizard, but of course since the user doesn't have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing. It
installs, but again, as soon as I try to do the most basic tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart

















  #12  
Old February 11th, 2005, 12:39 AM
Karen Hart
external usenet poster
 
Posts: n/a
Default

I did not mean to offend anyone. It just seemed that someone on the
Microsoft newsgroup criticizing the Microsoft Packaging Wizard and
suggesting that we need to use 3rd party products to install Microsoft apps
seemed out of bounds. :-)


"Fred Boer" wrote in message
...
Dear Karen:

Your comment: "Does anyone else care to help me? Like an MVP?" might be
interpreted as a critique of the help you've been offered to this point.
Was that your intention? You don't have to be designated an "MVP" to be an
Access expert, and many knowledgeable and helpful posters here aren't
MVPs!

Earlier in the thread, you were asked to describe the error messages you
were getting, but you haven't given us the error numbers or error
messages. To be precise: you mentioned one problem, which wasn't really an
error but a setup issue. Careful descriptions of the errors and/or text of
the error messages and/or error numbers would be helpful!

I'm curious: you say that when you gave the user "Admin" permissions, the
installation seemed to work, then you say that when you tried to run a
query, "it starts erroring out.". Can we assume, then, that the
*installation* problem is solved using this process? Could you describe
exactly what is happening when "it starts erroring out."?

Fred Boer (Definitely NOT an expert!)


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does
not specify anything. As far as I remember, when creating a package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when installing,
either.


"Paul Overway" wrote in message
...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but "errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and what
the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place when I
try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing.
It
installs, but again, as soon as I try to do the most basic tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart



















  #13  
Old February 11th, 2005, 01:08 AM
Rick Brandt
external usenet poster
 
Posts: n/a
Default

Karen Hart wrote:
I did not mean to offend anyone. It just seemed that someone on the
Microsoft newsgroup criticizing the Microsoft Packaging Wizard and
suggesting that we need to use 3rd party products to install
Microsoft apps seemed out of bounds. :-)


Did you want help or a sales pitch?

The truth is that Microsoft has been consistently making the developer's tools
more and more irrelevent with each version change. IMO this has been
deliberate.

--
I don't check the Email account attached
to this message. Send instead to...
RBrandt at Hunter dot com


  #14  
Old February 11th, 2005, 03:36 PM
Larry Daugherty
external usenet poster
 
Posts: n/a
Default

Hi Karen,

So long as it's about Access technical issues, just about anything goes in
this newsgroup. There are some interesting observations on "netiquette"
at www.mvps.org/access Any number of people might have given voice to the
same opinions that Fred did, MVP or not. You might check out the
developers.toolkitode or devtoolkits newsgroups for opinions on
installations. If something MS delivers to support us in our development
efforts isn't up to par then let it be known so that someone struggling
along (and alone) doesn't continue in ignorance. If there are better
competitive products for the same function, let that be known too. Before
people went looking elsewhere they tried to get positive responses from
Microsoft. Microsoft says that there's no problem that they intend to fix.

I read these newsgroups offline. When I saw your request for the services
of an MVP I simply deleted your post and went looking for someone I could
help. :-)

When you get your current issue resolved you might make it a point to take a
break from the regular grind for a few minutes and check into these
newsgroups to see if there is someone you could help. It takes you out of
your own little world for a while and gives you a different perspective.

HTH
--
-Larry-
--

"Karen Hart" wrote in message
ink.net...
I did not mean to offend anyone. It just seemed that someone on the
Microsoft newsgroup criticizing the Microsoft Packaging Wizard and
suggesting that we need to use 3rd party products to install Microsoft

apps
seemed out of bounds. :-)


"Fred Boer" wrote in message
...
Dear Karen:

Your comment: "Does anyone else care to help me? Like an MVP?" might be
interpreted as a critique of the help you've been offered to this point.
Was that your intention? You don't have to be designated an "MVP" to be

an
Access expert, and many knowledgeable and helpful posters here aren't
MVPs!

Earlier in the thread, you were asked to describe the error messages you
were getting, but you haven't given us the error numbers or error
messages. To be precise: you mentioned one problem, which wasn't really

an
error but a setup issue. Careful descriptions of the errors and/or text

of
the error messages and/or error numbers would be helpful!

I'm curious: you say that when you gave the user "Admin" permissions,

the
installation seemed to work, then you say that when you tried to run a
query, "it starts erroring out.". Can we assume, then, that the
*installation* problem is solved using this process? Could you describe
exactly what is happening when "it starts erroring out."?

Fred Boer (Definitely NOT an expert!)


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does
not specify anything. As far as I remember, when creating a package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when

installing,
either.


"Paul Overway" wrote in

message
...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but

"errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and

what
the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP

Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place when

I
try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't

have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing.
It
installs, but again, as soon as I try to do the most basic tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart





















  #15  
Old February 11th, 2005, 07:41 PM
John Nurick
external usenet poster
 
Posts: n/a
Default

On Fri, 11 Feb 2005 00:39:40 GMT, "Karen Hart"
wrote:

I did not mean to offend anyone. It just seemed that someone on the
Microsoft newsgroup criticizing the Microsoft Packaging Wizard and
suggesting that we need to use 3rd party products to install Microsoft apps
seemed out of bounds. :-)


No way. One of the strengths of these newsgroups is that there's no
pressure to pretend Microsoft is perfect.

--
John Nurick [Microsoft Access MVP]

Please respond in the newgroup and not by email.
  #16  
Old February 11th, 2005, 08:08 PM
Fred Boer
external usenet poster
 
Posts: n/a
Default

Dear Karen:

I did not mean to offend anyone.


Good! Now, putting all the rest of this aside, have you resolved your
problem yet? If not, how about trying again to describe the situation,
particularly the details of error messages (as per my last post). I am not
an expert, and a solution is unlikely to come from me, but someone probably
will be able to fine one - I've rarely (never?) seen the volunteers here
stumped!

Cheers!
Fred Boer


  #17  
Old February 11th, 2005, 09:03 PM
Karen Hart
external usenet poster
 
Posts: n/a
Default

I'm very sorry to have offended you, Paul. I appreciate your offer to help.
Karen

"Paul Overway" wrote in message
...
FWIW...I am a former MVP (2000)...and have worked with Access since v1.0.
Just because some people don't as much time to spend answering questions
in NGs doesn't mean they know any less. Nevertheless, the advice to look
into other installer technology stands...and I suspect most current MVPs
would back me up on that. But you're welcome to find out the hard way.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does
not specify anything. As far as I remember, when creating a package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when installing,
either.


"Paul Overway" wrote in message
...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but "errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and what
the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place when I
try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing.
It
installs, but again, as soon as I try to do the most basic tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart



















  #18  
Old February 11th, 2005, 10:04 PM
Paul Overway
external usenet poster
 
Posts: n/a
Default

I wasn't really offended. In fact, I probably wouldn't have been if Fred
hadn't suggested I should be. )

In respect to the real topic, you might want to check out the white paper on
site below for alternative/inexpensive installers that are less problematic
than what PDW generates. I have not yet had a customer call about failed
install (except of my own doing) since I canned PDW.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
I'm very sorry to have offended you, Paul. I appreciate your offer to
help.
Karen

"Paul Overway" wrote in message
...
FWIW...I am a former MVP (2000)...and have worked with Access since v1.0.
Just because some people don't as much time to spend answering questions
in NGs doesn't mean they know any less. Nevertheless, the advice to look
into other installer technology stands...and I suspect most current MVPs
would back me up on that. But you're welcome to find out the hard way.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does
not specify anything. As far as I remember, when creating a package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when installing,
either.


"Paul Overway" wrote in
message ...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but "errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and
what the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place when
I try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing.
It
installs, but again, as soon as I try to do the most basic tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart





















  #19  
Old February 12th, 2005, 03:09 AM
Karen Hart
external usenet poster
 
Posts: n/a
Default

We all live and learn... No worries!
I know my initial explanation was lame as to the vagueness of 'erroring
out.' I was working second hand off of an end user's complaint, and doing
the best I could to explain the problem. The end user seems to have
resolved the problem, but I have been unable to contact him to get further
details. As soon as I do, I will be happy to share.

Enjoy the weekend,
Karen

"Fred Boer" wrote in message
...
Oh, so it's *my* fault! g Well... perhaps you are right. Next time I get
the urge to meddle I'll do one of those Dr. Evil lip-zips on myself!

Best wishes to all... and to all a good night!

Fred


"Paul Overway" wrote in message
...
I wasn't really offended. In fact, I probably wouldn't have been if Fred
hadn't suggested I should be. )

In respect to the real topic, you might want to check out the white paper

on
site below for alternative/inexpensive installers that are less

problematic
than what PDW generates. I have not yet had a customer call about failed
install (except of my own doing) since I canned PDW.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
I'm very sorry to have offended you, Paul. I appreciate your offer to
help.
Karen

"Paul Overway" wrote in message
...
FWIW...I am a former MVP (2000)...and have worked with Access since

v1.0.
Just because some people don't as much time to spend answering

questions
in NGs doesn't mean they know any less. Nevertheless, the advice to

look
into other installer technology stands...and I suspect most current

MVPs
would back me up on that. But you're welcome to find out the hard
way.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in

message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts
under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard
does
not specify anything. As far as I remember, when creating a
package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when

installing,
either.


"Paul Overway" wrote in
message ...
OK...does your package specify that the install is for all users
or
just the current user? If you package is for current user, and
you
install it under the machine admin account, it wouldn't be

available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but

"errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and
what the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP

Operating
System,
Service Pack TWO (with all patches up to date). After
following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in

as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place

when
I try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't

have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and
installing.
It
installs, but again, as soon as I try to do the most basic

tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks

that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart

























  #20  
Old February 12th, 2005, 05:46 AM
Fred Boer
external usenet poster
 
Posts: n/a
Default

Oh, so it's *my* fault! g Well... perhaps you are right. Next time I get
the urge to meddle I'll do one of those Dr. Evil lip-zips on myself!

Best wishes to all... and to all a good night!

Fred


"Paul Overway" wrote in message
...
I wasn't really offended. In fact, I probably wouldn't have been if Fred
hadn't suggested I should be. )

In respect to the real topic, you might want to check out the white paper

on
site below for alternative/inexpensive installers that are less

problematic
than what PDW generates. I have not yet had a customer call about failed
install (except of my own doing) since I canned PDW.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
I'm very sorry to have offended you, Paul. I appreciate your offer to
help.
Karen

"Paul Overway" wrote in message
...
FWIW...I am a former MVP (2000)...and have worked with Access since

v1.0.
Just because some people don't as much time to spend answering

questions
in NGs doesn't mean they know any less. Nevertheless, the advice to

look
into other installer technology stands...and I suspect most current

MVPs
would back me up on that. But you're welcome to find out the hard way.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
ink.net...
Does anyone else care to help me? Like an MVP?
Thank you,
Karen

"Paul Overway" wrote in

message
...
If I remember correctly, the 2002 PDW ALWAYS installs shortcuts under
the current user. That is why you're not seeing shortcuts for other
accounts.

FWIW..if you're really serious about distributing an Access app, you
should look into other options for installer technology. The
shortcoming you've encountered is just one of many.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
What do you mean by "My package"? My developer packaging wizard does
not specify anything. As far as I remember, when creating a package
using the packaging wizard, this question is never asked.

If you mean does the workstation ask, it does not ask when

installing,
either.


"Paul Overway" wrote in
message ...
OK...does your package specify that the install is for all users or
just the current user? If you package is for current user, and you
install it under the machine admin account, it wouldn't be

available
for all users.

--
Paul Overway
Logico Solutions
http://www.logico-solutions.com


"Karen Hart" wrote in message
nk.net...
Sorry, why don't we just start with the most obvious:
When I install as the machine's administrator, then log in as the
user, click on Start, Programs...MyApp does not even show up.


"MacDermott" wrote in message
...
I understand that this must be very frustrating for you, but

"errors
all
over the place" and "it bombs out" don't give us much to go on,
either.

Could you be more specific as to exactly what you're doing, and
what the
error messages you receive are?


"Karen Hart" wrote in message
k.net...
Help!!!

I have my runtime application installed on many network
workstations that
are running XP Operating System, Service Pack 1. I have them:

1. log in as the network and workstation administrator,
2. install my runtime app which I created with the packaging
wizard,
3. run the Art2002Sp3-kb834693-client-enu.exe patch,
4. and then log in as the workstation user, who has your basic
limited
user
rights to the workstation and network.
5. Click Start, Programs, MyApp.

It runs great! Full functionality! No problems!

The problem starts with workstations that are running XP

Operating
System,
Service Pack TWO (with all patches up to date). After following
steps
1-4,
they click on Start, Programs, and MyApp does not show up!

I've tried putting the shortcut on all desktops when logged in

as
administrator, then logging in as the user and trying to launch
MyApp, but
I
get very wacky results with this. Errors all over the place

when
I try to
do anything.

I've tried logging in as the user and trying to install my
setup.exe
created
by the packaging wizard, but of course since the user doesn't

have
administrative rights to the computer, it bombs out.

I've tried giving the user administrative rights and installing.
It
installs, but again, as soon as I try to do the most basic

tasks,
like run
a
query, it starts erroring out. (Again, the same basic tasks

that
are
functioning perfectly on the machines with Service Pack 1).

Thank you in advance for any help,
K. Hart























 




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