Office XP Bus. Edition upgrade to Pro problem

I believe the following article can help you.

290540.KB.EN-US OFFXP: Products That Qualify for the Microsoft Office XP
Upgrade
http://support.microsoft.com/default...B;EN-US;290540

Also, if you have a qualifying product (Office 97 or Office 2000) for
Office XP, you can follow the steps below to install Office XP without
installing the previous version.

1. Run Office XP Setup.
2. In the "User Information" dialog box, type your product key in the
"Product Key" boxes, and then click "OK".
3. In the "Product Compliance Check CD Key" dialog box, click "OK".
4. In the "Product Compliance Check" dialog box, in the "Drive" list,
click the CD-ROM or DVD-ROM drive that contains the Office XP CD.
5. Remove the Office XP CD from the computer's CD-ROM or DVD-ROM, and
then insert either Office 2000 CD1, or Office 97 CD1 (as
appropriate to your situation). If you are using Office 2000 Small
Business Edition, insert Office 2000 Small Business Edition CD2.
6. Wait approximately 30 seconds to permit the computer's CD-ROM drive
to recognize the CD that you inserted.
7. In the "Product Compliance Check" dialog box, click "OK".
8. When the Microsoft Office XP End-User License Agreement (EULA)
appears, remove the CD for the previous version of Office from the
computer's CD-ROM or DVD-ROM drive, and then insert the Office XP CD.
9. Click to select the "I accept the terms of the License Agreement"
check box after you read the End-User License Agreement (EULA), and
then click "Next".
10. Follow the instructions that are displayed on the screen to install
Office XP.

Hope this helps,

Audey
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| Content-Class: urn:content-classes:message
| From: "Traci"
| Sender: "Traci"
| Subject: Office XP Bus. Edition upgrade to Pro problem
| Date: Sat, 22 Nov 2003 12:04:08 -0800
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| Hello,
| Office XP Business Edition v 2002, came installed on my
| Dell when I bought it a couple years ago. I recently
| purchased a brand new, never installed or registered
| upgrade of Office XP Pro v 2002 and when I attempt to
| install it, it says it can't find a qualifying product
| for the upgrade. I tried to repair and also to reinstall
| the Business Edition - to no avail.
|
| Any idea of what the problem could be? I'm stumped and
| sat on hold forever with Microsoft support and finally
| hung-up.
|
| Thanks,
| Traci
|