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Office 2003 will not read past files?



 
 
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  #1  
Old April 30th, 2004, 05:51 PM
Johnson2454
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Default Office 2003 will not read past files?

I just upgraded a windows XP/office 2000 computer to office 2003 and now any file I try to open is now unavailable/ could not be found, is there any eplanation for this or should I take 2003 off and leave 2000 on???

Brandon

I have the same problem with old Word files and get the following error when opening Excel files:
The file cannot be opened because your virus scanner has detected a problem with the file. I have uninstalled and reinstalled with no success.

Pete

Have you tried opening each of the apps by using their icon. Do this first because a small install is run to
create the hkey current user section of the registry. then try double clicking the docs.

Mike

I have tried that option, and no different still can't access my files. I do also get the same error as the post above me with the Excel documents. Then on top of it I get warning when I shut down Word that states changes have been made to the template normal and trys to make me save the changes. Even though I have not touched a key, Any one have any other ideas???????????????

Brandon

  #2  
Old April 30th, 2004, 07:36 PM
johnson2454
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Default Office 2003 will not read past files?

I have found an answer: If you have Norton Anti Virus installed search in files and folders for a file named OFFICEAV.DLL and rename it to OFFICEAV.old and restart you computer. it should work for anyone else that has a problem.
 




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