If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#11
|
|||
|
|||
2007 SP1 update failure on Vista x64
Thanks Darin,
One more question - did you happen to leave the 2007 Gold CD in the CD-ROM drive during the successful SP1 installation? Just curious... -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Correct. Both Microsoft Update and fullfile download 2007 SP1 installs failed until I repaired the 2007 Gold install from CD. After repairing the gold install from CD I successfully installed SP1 via Microsoft Update. (It had been there failed, just hit 'Try Again'.) I still have the failed installation logs (prior to repairing the gold install) if you care to see them. Cheers. "Bob Cooley [MSFT]" wrote: Hi Darin, Are you saying that you repaired via CD _before_ downloading and installing SP1? Please verify, thanks. -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Following Emily Lin's suggestions in a separate thread I was able to get SP1 installed. Repairing the 2007 install FROM THE CD seems to be what fixed it. Repairing via Programs and Features without the CD did not help. Perhaps my LIS was hosed...though the machine was freshly built just two weeks ago. Working now--thanks, Emily. Cheers. "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
#12
|
|||
|
|||
2007 SP1 update failure on Vista x64
Actually yes, I did have the 2007 Gold CD in the drive while successfully
installing SP1. Didn't realize I left it in until now (was still there). So the success could have been due to the 2007 Gold CD being present or the 2007 Gold repair from CD. Cheers. "Bob Cooley [MSFT]" wrote: Thanks Darin, One more question - did you happen to leave the 2007 Gold CD in the CD-ROM drive during the successful SP1 installation? Just curious... -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Correct. Both Microsoft Update and fullfile download 2007 SP1 installs failed until I repaired the 2007 Gold install from CD. After repairing the gold install from CD I successfully installed SP1 via Microsoft Update. (It had been there failed, just hit 'Try Again'.) I still have the failed installation logs (prior to repairing the gold install) if you care to see them. Cheers. "Bob Cooley [MSFT]" wrote: Hi Darin, Are you saying that you repaired via CD _before_ downloading and installing SP1? Please verify, thanks. -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Following Emily Lin's suggestions in a separate thread I was able to get SP1 installed. Repairing the 2007 install FROM THE CD seems to be what fixed it. Repairing via Programs and Features without the CD did not help. Perhaps my LIS was hosed...though the machine was freshly built just two weeks ago. Working now--thanks, Emily. Cheers. "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
#13
|
|||
|
|||
2007 SP1 update failure on Vista x64
At this time, from what we've gathered, the temporary solution is to have
the CD in the drive at the time of SP1 installation. So, if anyone you know is having this same problem, have them put the CD in the drive - it should enable the installation of SP1. Thanks for your help! -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Actually yes, I did have the 2007 Gold CD in the drive while successfully installing SP1. Didn't realize I left it in until now (was still there). So the success could have been due to the 2007 Gold CD being present or the 2007 Gold repair from CD. Cheers. "Bob Cooley [MSFT]" wrote: Thanks Darin, One more question - did you happen to leave the 2007 Gold CD in the CD-ROM drive during the successful SP1 installation? Just curious... -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Correct. Both Microsoft Update and fullfile download 2007 SP1 installs failed until I repaired the 2007 Gold install from CD. After repairing the gold install from CD I successfully installed SP1 via Microsoft Update. (It had been there failed, just hit 'Try Again'.) I still have the failed installation logs (prior to repairing the gold install) if you care to see them. Cheers. "Bob Cooley [MSFT]" wrote: Hi Darin, Are you saying that you repaired via CD _before_ downloading and installing SP1? Please verify, thanks. -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Following Emily Lin's suggestions in a separate thread I was able to get SP1 installed. Repairing the 2007 install FROM THE CD seems to be what fixed it. Repairing via Programs and Features without the CD did not help. Perhaps my LIS was hosed...though the machine was freshly built just two weeks ago. Working now--thanks, Emily. Cheers. "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
#14
|
|||
|
|||
2007 SP1 update failure on Vista x64
On Office Ultimate here, I reinstalled it using the CD (mounted the ISO
using Magic ISO), and ran the offline SP1 update. It worked. -- Jabez Gan Microsoft MVP: Windows Server - File Storage "Bob Cooley [MSFT]" wrote in message ... Hi Darin, Are you saying that you repaired via CD _before_ downloading and installing SP1? Please verify, thanks. -- Regards, Bob Cooley, [MSFT] =========== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue. ================================================== ==== This posting is provided "AS IS" with no warranties, and confers no rights. "Darin Dugan" wrote in message ... Following Emily Lin's suggestions in a separate thread I was able to get SP1 installed. Repairing the 2007 install FROM THE CD seems to be what fixed it. Repairing via Programs and Features without the CD did not help. Perhaps my LIS was hosed...though the machine was freshly built just two weeks ago. Working now--thanks, Emily. Cheers. "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
#15
|
|||
|
|||
2007 SP1 update failure on Vista x64
Microsoft tech support will work on this for free since SP1 is a critical
update and even if your free Office 2007 support period has ended. MS tech support says that any work on any critical update is free. -- JWC "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
#16
|
|||
|
|||
2007 SP1 update failure on Vista x64
Is this true?
Because i am trying to get support for my SP1 install for 2 days now, and i was told that service packs are not covered under free support. I either had to pay, or take up a software assurance subscription. My SP1 fails with error code 80200053. The only description available states that this has to do with disk space. There's only like 16 GB of free space. The update wont even start on the system, during the extraction it just suddenly stops, and gives an 'update failed' message. I tried this through windows update, and full file, even downloaded it multiple times... I also did an reinstall of the entire system, so that includes office 2007... I am really getting nowhere. I see a lot of people are having troubles with installing SP1 for office 2007. But nowhere i found someone with exactly my error / description. Here's the error part from the install log: OPatchInstall: Begin evaluation of the condition OPatchInstall: The property 'PACKAGE.PATCH.QUEUED' exists OPatchInstall: Evaluation of the condition complete, the result is true OPatchInstall: Executing the IfTrue list OPatchInstall: CActionExtractQueuedFiles::execute starts OPatchInstall: Using the operation string 'Extracting files, please wait...' and the cancel string '&Cancel' and the title string '2007 Microsoft Office Suite Service Pack 1 (SP1)' OPatchInstall: Will extract all of the enqueued files OPatchInstall: Adding the files to the cab extractor OPatchInstall: Getting the data from the file 'E:\Programs\Office\Service packs\office2007sp1-kb936982-fullfile-en-us.exe' OPatchInstall: Succesfully retrieved the data location and size OPatchInstall: Extracting the file id 'MAINWWsp1' to the path 'C:\Users\M32D9~1.VAN\AppData\Local\Temp\OWP1D11.t mp\MAINWWsp1.msp' OPatchInstall: The extraction of the files failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Kind regards, Melle van der Klip. "JWC" wrote: Microsoft tech support will work on this for free since SP1 is a critical update and even if your free Office 2007 support period has ended. MS tech support says that any work on any critical update is free. -- JWC "Darin Dugan" wrote: Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed available updates this morning including the office service pack...8 updates succeeded; Office 2007 SP1 failed to install with code '78F'. Have rebooted, tried again, tried while logged on with actual administrator account, downloaded and ran full SP install...all failed. Ran the full exe with the /log switch...this looks interesting: OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt' OPatchInstall: Will use verbose logging level for the patch installation OPatchInstall: Starting the installation of the patches OPatchInstall: The installation of the patches failed OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1' OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value '0x80004005' OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT' Setup also created a MAINWWsp1.LOG in the same directory...this looks interesting: MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 - Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be installed. Error code 1603. Additional information is available in the log file c:\temp\MAINWWsp1.LOG. MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 1 (SP1). Installation success or error status: 1603. MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729 MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 -- Configuration failed. MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product. Product Name: Microsoft Office Enterprise 2007. Product Version: 12.0.6215.1000. Product Language: 0. Reconfiguration success or error status: 1603. I haven't had any issues on other (32-bit x86) machines. Anyone successfully installed on Vista x64? Suggestions? Thanks, all. |
|
Thread Tools | |
Display Modes | |
|
|