Indexing Tags in Word; xe versus XE

I have a book I'm layout out where the files were supplied as a Word
doc. I have Word 2002. I use Editorium's QuarkConverter to convert
these files, with their tags, into text files I can import into my PC
Quark 4.1 that will retain all the formatting. This software also
translates the indexing tags so I can regenerate the index in Quark for
the final product. This has worked fine for previous jobs, but I am now
having an issue that I believe may be due to how the index tags were
generated in the original Word doc. The index tags disappear altogether
after conversion and can not be seen in the resulting text file. All
other formatting tags appear and seem to be working correctly.

When I convert the Word doc into the text file, the index tags in the
file that doesn't work appear as "xe". I opened the text file from a
job where the conversion worked fine and see that the tags are "XE".
After they are converted in QuarkConverter, they should go from "XE" to
"XI" but with the present file, the "xe" all just disappear as if they
are not being seen as valid tags. The only difference I can see between
the files that work and the one that doesn't is in the capitalization of
the tag code.

Another clue is that I have to convert the present problem file from
Unicode to ANSI. I have done this before with other files using Wordpad
to simply open the file and re-save it in ANSI format. However, when I
open the trouble file in Wordpad, in its original Unicode format, the
index tags do not appear. This makes me believe that the loss of the
index tag happens in the conversion process and, since it's worked
before with the "XE" tags, perhaps something is happening when they
generated the original index that resulted in the "xe" tags that appear
to be the problem.

Can anyone help me? I'm working against a deadline and his is an
obvious problem! Thank you!!




--
NJCurmudgeon