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Business Contact Manager Outlook 2003
I have installed Contact Manager from the new computer
package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? |
#2
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Business Contact Manager Outlook 2003
If you don't see the Business Tools menu, BCM probably failed to load when
Outlook started. Run Regedit and go to the HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eC RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something other than 3, make a backup of the registry, edit LoadBehavior to set it to 3, then restart Outlook. If you get errors during setup, if BCM does not load even after you edit the LoadBehavior registry value, or if the database does not load, you'll may want to ask Dell to escalate. You cannot file a support incident with Microsoft since you have an OEM copy. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "jbc321" wrote in message ... I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? |
#3
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Business Contact Manager Outlook 2003
I have the same problem, also going nuts. Uninstalled
and reinstalled twice. -----Original Message----- I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? . |
#4
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Business Contact Manager Outlook 2003
http://www.slipstick.com/bcm/bcmfaq.aspx
Does this help, specifically in the known issue section? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com OneNote Tips: "jbc321" wrote in message ... I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? |
#5
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Business Contact Manager Outlook 2003
Thank you for responding to my problem. I had been to the
slipstick URL (A great site I might add)but the big issue they want to discuss is the conflict with server exchange (which they have fixed with a download). Dell support (which I paid for extra when I purchased my new laptop) does not seem to have a clue, that is once you finally get through to India (even with an express tag)and if you are able to understand heavily accented english! Microsoft directs you back to Dell because the program was installed by the OEM. VERY frustrating. I am venting and I apologise for taking your time. Thanks. JBC -----Original Message----- http://www.slipstick.com/bcm/bcmfaq.aspx Does this help, specifically in the known issue section? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com OneNote Tips: 1note-tips-subscribe- "jbc321" wrote in message ... I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? . |
#6
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Business Contact Manager Outlook 2003
Sue,
Thanks for the info. When I went in to registry, the value was set to 3 already. I'm going to try one more re-install I guess, and if that does not work, I'll fight through the Dell maze. Thanks again. JBC -----Original Message----- If you don't see the Business Tools menu, BCM probably failed to load when Outlook started. Run Regedit and go to the HKLM\Software\Microsoft\Office\Outlook\Addins\Mic rosoft.B usinessSolutions.eC RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something other than 3, make a backup of the registry, edit LoadBehavior to set it to 3, then restart Outlook. If you get errors during setup, if BCM does not load even after you edit the LoadBehavior registry value, or if the database does not load, you'll may want to ask Dell to escalate. You cannot file a support incident with Microsoft since you have an OEM copy. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "jbc321" wrote in message ... I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? . |
#7
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Business Contact Manager Outlook 2003
I finally got it to open (three re-installs).
Thanks again for your help. JBC -----Original Message----- If you don't see the Business Tools menu, BCM probably failed to load when Outlook started. Run Regedit and go to the HKLM\Software\Microsoft\Office\Outlook\Addins\Mic rosoft.B usinessSolutions.eC RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something other than 3, make a backup of the registry, edit LoadBehavior to set it to 3, then restart Outlook. If you get errors during setup, if BCM does not load even after you edit the LoadBehavior registry value, or if the database does not load, you'll may want to ask Dell to escalate. You cannot file a support incident with Microsoft since you have an OEM copy. -- Sue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "jbc321" wrote in message ... I have installed Contact Manager from the new computer package disc twice. Tool bar or menu button on Outlook still does not appear. Program is enabled. Dell support does not have a clue. This is driving me nuts. Is there something I am missing, or is it just a bad disc? I do not use an exchange server, only a wireless network at a home office. Laptop running Windows XP Pro with Outlook 2003 Small Business Edition.Has anyone had this problem? . |
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