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#1
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Contacts not an e-mail Address Book
I recently built my laptop on Win7 and installed Office 2007. I copied my
..pst file from the old hard drive onto the new one. Everyting seems to work fine except Contacts. When I look at my contacts folder, I see them all listed there. I even see the subfolders of contacts. Everything seems to be there. Here's the problem, when I right click on the contacts folder (any of them), the check box to make it an e-mail address book is unchecked and grayed out. When I look at my Account settings and the Address Book, it says Outlook Address Book (MAPI). If I click on "change", it should show my Outlook Address books, but nothing is listed there. When I go to create a new e-mail and click on "To", nothing shows up. I can't figure out how to force my contacts to become an Outlook Address Book. Any help would be appreciated. |
#2
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Contacts not an e-mail Address Book
"Andy Siegel" wrote in message news I recently built my laptop on Win7 and installed Office 2007. I copied my .pst file from the old hard drive onto the new one. Everyting seems to work fine except Contacts. When I look at my contacts folder, I see them all listed there. I even see the subfolders of contacts. Everything seems to be there. Here's the problem, when I right click on the contacts folder (any of them), the check box to make it an e-mail address book is unchecked and grayed out. When I look at my Account settings and the Address Book, it says Outlook Address Book (MAPI). If I click on "change", it should show my Outlook Address books, but nothing is listed there. When I go to create a new e-mail and click on "To", nothing shows up. I can't figure out how to force my contacts to become an Outlook Address Book. Any help would be appreciated. When you say you "copied" your pst file, what EXACTLY did you do? Did you import it, or did you overwrite the existing pst file? Either operation could have corrupted your mail profile, one of the symptoms of which being that the check box to make the contacts folder an Outlook address book is greyed out. Create a new Mail Profile in Control Panel-Mail-Show Profiles-Add and attach the existing pst file to it. See if that helps. |
#3
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Contacts not an e-mail Address Book
You, sir, are a genius! Thank you.
"Gordon" wrote: "Andy Siegel" wrote in message news I recently built my laptop on Win7 and installed Office 2007. I copied my .pst file from the old hard drive onto the new one. Everyting seems to work fine except Contacts. When I look at my contacts folder, I see them all listed there. I even see the subfolders of contacts. Everything seems to be there. Here's the problem, when I right click on the contacts folder (any of them), the check box to make it an e-mail address book is unchecked and grayed out. When I look at my Account settings and the Address Book, it says Outlook Address Book (MAPI). If I click on "change", it should show my Outlook Address books, but nothing is listed there. When I go to create a new e-mail and click on "To", nothing shows up. I can't figure out how to force my contacts to become an Outlook Address Book. Any help would be appreciated. When you say you "copied" your pst file, what EXACTLY did you do? Did you import it, or did you overwrite the existing pst file? Either operation could have corrupted your mail profile, one of the symptoms of which being that the check box to make the contacts folder an Outlook address book is greyed out. Create a new Mail Profile in Control Panel-Mail-Show Profiles-Add and attach the existing pst file to it. See if that helps. . |
#4
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Contacts not an e-mail Address Book
"Andy Siegel" wrote in message ... You, sir, are a genius! Thank you. blush! YW! |
#5
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Contacts not an e-mail Address Book
I followed these directions, but with no success. When I created my new
profile, I pointed it to my existing .pst file. The contact lists appear in the new profile, but the box is still grayed out. What am I missing? Thanks. "Gordon" wrote: "Andy Siegel" wrote in message news I recently built my laptop on Win7 and installed Office 2007. I copied my .pst file from the old hard drive onto the new one. Everyting seems to work fine except Contacts. When I look at my contacts folder, I see them all listed there. I even see the subfolders of contacts. Everything seems to be there. Here's the problem, when I right click on the contacts folder (any of them), the check box to make it an e-mail address book is unchecked and grayed out. When I look at my Account settings and the Address Book, it says Outlook Address Book (MAPI). If I click on "change", it should show my Outlook Address books, but nothing is listed there. When I go to create a new e-mail and click on "To", nothing shows up. I can't figure out how to force my contacts to become an Outlook Address Book. Any help would be appreciated. When you say you "copied" your pst file, what EXACTLY did you do? Did you import it, or did you overwrite the existing pst file? Either operation could have corrupted your mail profile, one of the symptoms of which being that the check box to make the contacts folder an Outlook address book is greyed out. Create a new Mail Profile in Control Panel-Mail-Show Profiles-Add and attach the existing pst file to it. See if that helps. . |
#6
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Contacts not an e-mail Address Book
"Mike" wrote in message ... I followed these directions, but with no success. When I created my new profile, I pointed it to my existing .pst file. The contact lists appear in the new profile, but the box is still grayed out. What am I missing? OK. Several things to try. Firstly, did you IMPORT the pst file? If so that /may/ have corrupted the electronic addresses. Can you try to create a new Contact and see if that appears in the Addressbook view? If not, then try creating a new Contact folder and see if you can set that as an Outlook Addressbook. |
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