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time elapsed
I need a formula that will calculate the amount of time (in hours) that it
takes us to respond to a request, but i need hours of operations and not include weekends. Our hours of operations are 8am to 5pm. I have a submit date and time, and a respond date and time fields. Here are two examples: Submit field 11/26/08 4:00 pm Respond field 11/27/08 9:00 am Response time should be = 2 hours. Submit field: 11/26/08 6:00 pm Response field: 11/27/08 9:00 am Response time should be = 1 hour |
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