Publisher 2003 & Office Assistant

Hello-
I just installed Publisher 2003 and have begun receiving an error message every time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The message reads: "The Office Assistant could not be started. Please repair the Assistant by running Office 2000 setup and selecting Repair Office 2000". When I open Publisher 2003 I get the error message: "There are no Office Assistant character files present on the system. Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however, those people were all asking about XP. I have the OS 2000 and MS Office 2000.

This problem did not start showing up until I fixed a problem I had with clipart not showing up in Publisher 2003. That fix required me to go into regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002. After I rebooted my machine the problem with the Office Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back to 0000001, but is this going to be an "either/or" situation? Either I get the clipart fixed or I get the Office Assistant fixed? Is there no resolution for both?

Thank you in advance.
rynes01

Have you tried following the steps to install an Office Assistant?

--
JoAnn Paules
MVP Microsoft [Publisher]



"rynes01" wrote in message
...
Hello-
I just installed Publisher 2003 and have begun receiving an error message
every time I try to open any of the Office 2000 programs (Word, Excel,
PowerPoint). The message reads: "The Office Assistant could not be started.
Please repair the Assistant by running Office 2000 setup and selecting
Repair Office 2000". When I open Publisher 2003 I get the error message:
"There are no Office Assistant character files present on the system.
Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however,
those people were all asking about XP. I have the OS 2000 and MS Office
2000.

This problem did not start showing up until I fixed a problem I had with
clipart not showing up in Publisher 2003. That fix required me to go into
regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to
reg_dword:0000002. After I rebooted my machine the problem with the Office
Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back
to 0000001, but is this going to be an "either/or" situation? Either I get
the clipart fixed or I get the Office Assistant fixed? Is there no
resolution for both?

Thank you in advance.
rynes01


---
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"There are no Office Assistant character files present" error message when you start
an Office 2003 program
http://support.microsoft.com/default.aspx?kbid=837825


--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"rynes01" wrote in message
...
Hello-
I just installed Publisher 2003 and have begun receiving an error message every
time I try to open any of the Office 2000 programs (Word, Excel, PowerPoint). The
message reads: "The Office Assistant could not be started. Please repair the
Assistant by running Office 2000 setup and selecting Repair Office 2000". When I
open Publisher 2003 I get the error message: "There are no Office Assistant
character files present on the system. Please run setup in Maintenance mode and
install at least one character".

I have read about a similar problem in this discussion group, however, those people
were all asking about XP. I have the OS 2000 and MS Office 2000.

This problem did not start showing up until I fixed a problem I had with clipart
not showing up in Publisher 2003. That fix required me to go into regedt32 and
change the LegacyAuthenticationLevel from reg_dword:0000001 to reg_dword:0000002.
After I rebooted my machine the problem with the Office Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back to
0000001, but is this going to be an "either/or" situation? Either I get the clipart
fixed or I get the Office Assistant fixed? Is there no resolution for both?

Thank you in advance.
rynes01

"JoAnn Paules" wrote:

Have you tried following the steps to install an Office Assistant?

--
JoAnn Paules
MVP Microsoft [Publisher]



"rynes01" wrote in message
...
Hello-
I just installed Publisher 2003 and have begun receiving an error message
every time I try to open any of the Office 2000 programs (Word, Excel,
PowerPoint). The message reads: "The Office Assistant could not be started.
Please repair the Assistant by running Office 2000 setup and selecting
Repair Office 2000". When I open Publisher 2003 I get the error message:
"There are no Office Assistant character files present on the system.
Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however,
those people were all asking about XP. I have the OS 2000 and MS Office
2000.

This problem did not start showing up until I fixed a problem I had with
clipart not showing up in Publisher 2003. That fix required me to go into
regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to
reg_dword:0000002. After I rebooted my machine the problem with the Office
Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back
to 0000001, but is this going to be an "either/or" situation? Either I get
the clipart fixed or I get the Office Assistant fixed? Is there no
resolution for both?

Thank you in advance.
rynes01


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004

No....that was going to be my next step, however, I didn't have time yesterday. I did do go through those steps today, though, and it fixed the problem. I was just amazed at the problems that came up after installing Publisher 2003....it was like one thing after another.

Thank you for all your help.
rynes01

"JoAnn Paules" wrote:

Have you tried following the steps to install an Office Assistant?

--
JoAnn Paules
MVP Microsoft [Publisher]



"rynes01" wrote in message
...
Hello-
I just installed Publisher 2003 and have begun receiving an error message
every time I try to open any of the Office 2000 programs (Word, Excel,
PowerPoint). The message reads: "The Office Assistant could not be started.
Please repair the Assistant by running Office 2000 setup and selecting
Repair Office 2000". When I open Publisher 2003 I get the error message:
"There are no Office Assistant character files present on the system.
Please run setup in Maintenance mode and install at least one character".

I have read about a similar problem in this discussion group, however,
those people were all asking about XP. I have the OS 2000 and MS Office
2000.

This problem did not start showing up until I fixed a problem I had with
clipart not showing up in Publisher 2003. That fix required me to go into
regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001 to
reg_dword:0000002. After I rebooted my machine the problem with the Office
Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel back
to 0000001, but is this going to be an "either/or" situation? Either I get
the clipart fixed or I get the Office Assistant fixed? Is there no
resolution for both?

Thank you in advance.
rynes01


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004

Fluky things happen sometimes - you just learn to roll with the changes.

--
JoAnn Paules
MVP Microsoft [Publisher]



"rynes01" wrote in message
...
No....that was going to be my next step, however, I didn't have time
yesterday. I did do go through those steps today, though, and it fixed the
problem. I was just amazed at the problems that came up after installing
Publisher 2003....it was like one thing after another.

Thank you for all your help.
rynes01

"JoAnn Paules" wrote:

Have you tried following the steps to install an Office Assistant?

--
JoAnn Paules
MVP Microsoft [Publisher]



"rynes01" wrote in message
...
Hello-
I just installed Publisher 2003 and have begun receiving an error
message
every time I try to open any of the Office 2000 programs (Word, Excel,
PowerPoint). The message reads: "The Office Assistant could not be
started.
Please repair the Assistant by running Office 2000 setup and selecting
Repair Office 2000". When I open Publisher 2003 I get the error
message:
"There are no Office Assistant character files present on the system.
Please run setup in Maintenance mode and install at least one
character".

I have read about a similar problem in this discussion group, however,
those people were all asking about XP. I have the OS 2000 and MS Office
2000.

This problem did not start showing up until I fixed a problem I had
with
clipart not showing up in Publisher 2003. That fix required me to go
into
regedt32 and change the LegacyAuthenticationLevel from reg_dword:0000001
to
reg_dword:0000002. After I rebooted my machine the problem with the
Office
Assistant began.

I can go back in to regedt32 and change the LegacyAuthenticationLevel
back
to 0000001, but is this going to be an "either/or" situation? Either I
get
the clipart fixed or I get the Office Assistant fixed? Is there no
resolution for both?

Thank you in advance.
rynes01


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.706 / Virus Database: 462 - Release Date: 6/14/2004





---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.707 / Virus Database: 463 - Release Date: 6/15/2004