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Vista and Outlook 2003 and Yahoo Mail
Until I got Vista, I had no problems sending and receiving emails via my
Yahoo Account with Outlook 2003. Now I get constant error messages from my ISP saying that I need to change to SSL settings. When I have changed to the SSL settings/ports, I cannot send or receive email. With unsecured settings/ports, i get constant errors. Last night every time Outlook checked for mail, I got an error message saying that it could not authenticate my name and password or that the server was unavailable. I have uninstalled and reinstalled Outlook 2003, tried and had the same problems with Windows Mail. My ISP says the problem is Norton - i've disabled email checking completely, or Vista firewalls - cannot figure out how to change that or . I have spent hours on the phone with Yahoo, with HP, with my ISP, Norton etc. They've installed and uninstalled everything many times and the problem remains. The last guy I talked to from tier 2 support with AT&T said that I would have the problems as long as I had Vista or until Vista addressed the problem. I'm not technologically advanced but can follow instructions pretty well so if anyone has any suggestions that an end-user can follow, please help. |
#2
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Vista and Outlook 2003 and Yahoo Mail
First off, uninstall Norton, then use the tool on the Norton site to
completely remove your specific version of Norton. Then run Disk Cleanup to clear temp files etc, reboot the PC Then reinstall outlook http://www1.umn.edu/adcs/guides/email/winoutlook2003/ PS Your AT&T tech is spouting nonsence & sounds more like tier -5 support Dont disable the Vista Firewall "Tigereyes1" wrote in message ... Until I got Vista, I had no problems sending and receiving emails via my Yahoo Account with Outlook 2003. Now I get constant error messages from my ISP saying that I need to change to SSL settings. When I have changed to the SSL settings/ports, I cannot send or receive email. With unsecured settings/ports, i get constant errors. Last night every time Outlook checked for mail, I got an error message saying that it could not authenticate my name and password or that the server was unavailable. I have uninstalled and reinstalled Outlook 2003, tried and had the same problems with Windows Mail. My ISP says the problem is Norton - i've disabled email checking completely, or Vista firewalls - cannot figure out how to change that or . I have spent hours on the phone with Yahoo, with HP, with my ISP, Norton etc. They've installed and uninstalled everything many times and the problem remains. The last guy I talked to from tier 2 support with AT&T said that I would have the problems as long as I had Vista or until Vista addressed the problem. I'm not technologically advanced but can follow instructions pretty well so if anyone has any suggestions that an end-user can follow, please help. |
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