email client for word merge

We are trying to help our users complete merges using
Word 2002 and and Excel 2002 spreadsheet as the data
source.

I am trying to test this on my machine; when I go through
the wizard it seems to work up until the Merge to Email
dialog box. I choose the correct field for the address,
set a subject line, choose HTML, send to All, and click
OK.

The program then either closes the dialog box and does
nothing, or tries to start Outlook and is unsuccessful.
If it does nothing, when I close Word I get an error
message that states I have no default email client or my
default client cannot handle the request. I have seen one
user in our building successfully complete an email
merge...

Is there a way to tell Word that Outlook Express is my
default client? It is set in Windows XP as my default.

Thanks.

You cannot mailmerge to email with Outlook Express. You must use Outlook.

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Hope this helps
Doug Robbins - Word MVP
"Dan B." wrote in message
...

We are trying to help our users complete merges using
Word 2002 and and Excel 2002 spreadsheet as the data
source.

I am trying to test this on my machine; when I go through
the wizard it seems to work up until the Merge to Email
dialog box. I choose the correct field for the address,
set a subject line, choose HTML, send to All, and click
OK.

The program then either closes the dialog box and does
nothing, or tries to start Outlook and is unsuccessful.
If it does nothing, when I close Word I get an error
message that states I have no default email client or my
default client cannot handle the request. I have seen one
user in our building successfully complete an email
merge...

Is there a way to tell Word that Outlook Express is my
default client? It is set in Windows XP as my default.

Thanks.

Hi Dan,

I think this should be possible, but you may need to edit
the Win.ini file. I think what you need is under the [mail]
section MAPI=1

[Mail]
MAPI=1

We are trying to help our users complete merges using
Word 2002 and and Excel 2002 spreadsheet as the data
source.

I am trying to test this on my machine; when I go through
the wizard it seems to work up until the Merge to Email
dialog box. I choose the correct field for the address,
set a subject line, choose HTML, send to All, and click
OK.

The program then either closes the dialog box and does
nothing, or tries to start Outlook and is unsuccessful.
If it does nothing, when I close Word I get an error
message that states I have no default email client or my
default client cannot handle the request. I have seen one
user in our building successfully complete an email
merge...

Is there a way to tell Word that Outlook Express is my
default client? It is set in Windows XP as my default.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

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