If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Product Key being rejected
I just installed Office Pro 2003 on my new HP which came with a trial version
of Office. I did not uninstall the trial version first. When I go to open Outlook for the first time, it asks for the product key. The product key worked for the install but it says i am using the wrong product key when I try to use it on this first use of Outlook. What am i doing wrong? |
#2
|
|||
|
|||
You should have uninstalled the trial version first. See
http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. Be sure to back up your Outlook .pst file(s) from the trial version before you uninstall. Cheryli wrote: I just installed Office Pro 2003 on my new HP which came with a trial version of Office. I did not uninstall the trial version first. When I go to open Outlook for the first time, it asks for the product key. The product key worked for the install but it says i am using the wrong product key when I try to use it on this first use of Outlook. What am i doing wrong? |
#3
|
|||
|
|||
Thanks.
"garfield-n-odie" wrote: You should have uninstalled the trial version first. See http://support.microsoft.com/?kbid=836178 "You receive an 'invalid product key' error message when you start an Office 2003 program after you install Office Professional Edition 2003" for more information. Be sure to back up your Outlook .pst file(s) from the trial version before you uninstall. Cheryli wrote: I just installed Office Pro 2003 on my new HP which came with a trial version of Office. I did not uninstall the trial version first. When I go to open Outlook for the first time, it asks for the product key. The product key worked for the install but it says i am using the wrong product key when I try to use it on this first use of Outlook. What am i doing wrong? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Office 2003 installation problem, log file attached.... | Ryan | Setup, Installing & Configuration | 0 | January 20th, 2005 06:57 PM |
bypassing some of the parameters in a parameter query | Lorian | Running & Setting Up Queries | 27 | September 23rd, 2004 06:23 PM |
Importing into Excel from a Text file | Greg Gates | General Discussion | 1 | September 7th, 2004 01:36 PM |
can't reinstall office xp pro after deleting from windows xp syste | dana | Setup, Installing & Configuration | 1 | August 5th, 2004 06:32 PM |
can't reinstall office xp pro after deleting from windows xp syste | mkskyflyer | Setup, Installing & Configuration | 1 | August 5th, 2004 05:39 AM |