If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Product Key thrown away with the packaging (!)
To replace a lost product key for a brand new Office 7 Pro suite, KB823570
says use the Product Activation Wizard to obtain the local support telephone number. But I have not yet installed the software, it arrived this morning and the product key got put in the recycling with the other packaging. Yes, I know .... From experiment with the trial version installed on the machine, it appears that you have to enter the product key before you can activate the wizard. The only other option seems to be to buy telephone support time, which would cost about the same as the software did! What is a boy to do? |
#2
|
|||
|
|||
Product Key thrown away with the packaging (!)
If it arrived today then contact Digital River and explain and ask and see what they
can do for you -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "GissaKey" wrote in message ... To replace a lost product key for a brand new Office 7 Pro suite, KB823570 says use the Product Activation Wizard to obtain the local support telephone number. But I have not yet installed the software, it arrived this morning and the product key got put in the recycling with the other packaging. Yes, I know .... From experiment with the trial version installed on the machine, it appears that you have to enter the product key before you can activate the wizard. The only other option seems to be to buy telephone support time, which would cost about the same as the software did! What is a boy to do? |
#3
|
|||
|
|||
Product Key thrown away with the packaging (!)
Hi, Peter, thanks for taking the time to reply - but why Digital River?
Neil "Peter Foldes" wrote: If it arrived today then contact Digital River and explain and ask and see what they can do for you -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "GissaKey" wrote in message ... To replace a lost product key for a brand new Office 7 Pro suite, KB823570 says use the Product Activation Wizard to obtain the local support telephone number. But I have not yet installed the software, it arrived this morning and the product key got put in the recycling with the other packaging. Yes, I know .... From experiment with the trial version installed on the machine, it appears that you have to enter the product key before you can activate the wizard. The only other option seems to be to buy telephone support time, which would cost about the same as the software did! What is a boy to do? . |
#4
|
|||
|
|||
Product Key thrown away with the packaging (!)
The assumption being that it was an MS online purchase from their Partner,
Digital River. If it was a retail purchase, assuming you have proof of Purchase, ie a receipt, then http://support.microsoft.com/default...b;en-us;326246 "GissaKey" wrote in message ... Hi, Peter, thanks for taking the time to reply - but why Digital River? Neil "Peter Foldes" wrote: If it arrived today then contact Digital River and explain and ask and see what they can do for you -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "GissaKey" wrote in message ... To replace a lost product key for a brand new Office 7 Pro suite, KB823570 says use the Product Activation Wizard to obtain the local support telephone number. But I have not yet installed the software, it arrived this morning and the product key got put in the recycling with the other packaging. Yes, I know .... From experiment with the trial version installed on the machine, it appears that you have to enter the product key before you can activate the wizard. The only other option seems to be to buy telephone support time, which would cost about the same as the software did! What is a boy to do? . |
#5
|
|||
|
|||
Product Key thrown away with the packaging (!)
GissaKey wrote:
To replace a lost product key for a brand new Office 7 Pro suite, KB823570 says use the Product Activation Wizard to obtain the local support telephone number. But I have not yet installed the software, it arrived this morning and the product key got put in the recycling with the other packaging. Yes, I know .... From experiment with the trial version installed on the machine, it appears that you have to enter the product key before you can activate the wizard. The only other option seems to be to buy telephone support time, which would cost about the same as the software did! What is a boy to do? As you have thrown away the packaging and serial numbers with it and the fact that you have not installed it, I regret to inform you that there is nothing you can do about it as Microsoft is in a business to seell software and to sell more software to people who are careless or irresponsible. Hope this solves your problem for now but you can always buy another Office 2007 and get free upgrade to Office 2010. Now this is a good deal for you! Alternatively, you could start using OpenOffice for free from: http://www.openoffice.org/ hth -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD5SZRA 2010. |
#6
|
|||
|
|||
Product Key thrown away with the packaging (!)
DL wrote:
The assumption being that it was an MS online purchase from their Partner, Digital River. If it was a retail purchase, assuming you have proof of Purchase, ie a receipt, then http://support.microsoft.com/default...b;en-us;326246 The assumption must be from someone who is jobless and completely unemployable! If it arrived by downloads then what made you think that there is packaging wrapped around it? You are only confirming that you are a complete idiot around here! Go and get a hair cut and get a proper job boy! hth -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD5SZRA 2010. |
Thread Tools | |
Display Modes | |
|
|