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Mail gets deleted from inbox



 
 
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  #1  
Old May 29th, 2004, 05:14 PM
Bruce Hagen
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Posts: n/a
Default Mail gets deleted from inbox

Corrupted Inbox?

ToolsOptionsMaintenanceStore folder will reveal the location
of your Outlook Express files. You can copy the location and
paste it into StartRun and click OK to open the folder, or navigate
to it in Windows Explorer.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under StartControl PanelFolder
OptionsView.

With OE closed, follow the path to the DBX file for the folder in
question {Inbox.dbx} and delete it. A new one will be created
automatically
when you open OE.

Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

FileWork Offline (or double click Working Online in the Status Bar).
FileFolderCompact all folders.

In ToolsOptionsMaintenance: Uncheck Compact messages in background
and leave it unchecked.

--
Bruce Hagen
~IB-CA~



"Sam" wrote in message
...
Mail gets deleted or removed from inbox as soon as I close OE of

change IDs.
I have searched Google but only one report that is no help. Anyone

know what
I might do to correct this problem? Just started and only on one

machine
Win XP Pro latest OE6.

TIA

John




  #2  
Old May 29th, 2004, 05:44 PM
Sam
external usenet poster
 
Posts: n/a
Default Mail gets deleted from inbox

Bruce Hagen wrote:
Corrupted Inbox?

ToolsOptionsMaintenanceStore folder will reveal the location
of your Outlook Express files. You can copy the location and
paste it into StartRun and click OK to open the folder, or navigate
to it in Windows Explorer.

In WindowsXP, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable
Show Hidden Files and Folders under StartControl PanelFolder
OptionsView.

With OE closed, follow the path to the DBX file for the folder in
question {Inbox.dbx} and delete it. A new one will be created
automatically
when you open OE.

Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

FileWork Offline (or double click Working Online in the Status Bar).
FileFolderCompact all folders.

In ToolsOptionsMaintenance: Uncheck Compact messages in background
and leave it unchecked.

Thanks. That did it alright.

Best regards.

Sam


 




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