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#1
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outlook cannot find email editor
I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on
a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#2
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Did you install Office XP? Outlook does not come with Word. You must install
the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#3
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Yes I had. I found out by trial and error that after settting Word as the
default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#4
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outlook cannot find email editor
"Jack" wrote: Yes I had. I found out by trial and error that after settting Word as the default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#5
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outlook cannot find email editor
Jack/ Mary,
I have the same problem, but with Outlook 2002. I tried Jack's reset but it didn't hold....still shows busy or not available. Thanks, Martin "Jack" wrote: Yes I had. I found out by trial and error that after settting Word as the default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#6
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outlook cannot find email editor
Folks,
I suffered a similar problem and tried this link that I found on another discussion, it worked for me: http://www.howto-outlook.com/faq/interfaceerror.htm -- Steve Nr Malvern UK "martin" wrote: Jack/ Mary, I have the same problem, but with Outlook 2002. I tried Jack's reset but it didn't hold....still shows busy or not available. Thanks, Martin "Jack" wrote: Yes I had. I found out by trial and error that after settting Word as the default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#7
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outlook cannot find email editor
I am having similar issue. Outlook 2002 upgraded from word 2002 to home and
student 2007 and now outlook cannot find the correct word email editor to use. HELP! "Steve" wrote: Folks, I suffered a similar problem and tried this link that I found on another discussion, it worked for me: http://www.howto-outlook.com/faq/interfaceerror.htm -- Steve Nr Malvern UK "martin" wrote: Jack/ Mary, I have the same problem, but with Outlook 2002. I tried Jack's reset but it didn't hold....still shows busy or not available. Thanks, Martin "Jack" wrote: Yes I had. I found out by trial and error that after settting Word as the default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
#8
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outlook cannot find email editor
Outlook 2002 can only use Word 2002 as the email editor. Outlook 2007 only
has a single (new) email editor which is based on Word but does not need to have it installed (only for some specific features). Office 2007 Home and Student does not contain Outlook 2007, so if you want to upgrade to Outlook 2007 as well, see if you can return Office 2007 H&S and get a suite that also includes Outlook 2007. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "tiredmom" wrote in message ... I am having similar issue. Outlook 2002 upgraded from word 2002 to home and student 2007 and now outlook cannot find the correct word email editor to use. HELP! "Steve" wrote: Folks, I suffered a similar problem and tried this link that I found on another discussion, it worked for me: http://www.howto-outlook.com/faq/interfaceerror.htm -- Steve Nr Malvern UK "martin" wrote: Jack/ Mary, I have the same problem, but with Outlook 2002. I tried Jack's reset but it didn't hold....still shows busy or not available. Thanks, Martin "Jack" wrote: Yes I had. I found out by trial and error that after settting Word as the default I had to close Outlook and reopen it. That made the change stick. Go figure. Thanks Jack "Mary" wrote: Did you install Office XP? Outlook does not come with Word. You must install the exact same version of Office with Word or Word to use as editor. "Jack" wrote: I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on a Dell without problems. Now I cannot get it to use Word as the editor. I set it in Tools-Options-Mail Format, but then when I try to create a new email or even forward/Reply, Outlook says it cannot locate Word and goes to Rich Text. It says Word is busy or could not be found. |
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