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Excel - Selecting font drop down or Bold button...etc crashes
Microsoft Basic 2003 Excel
If I select the drop down font or click on the bold, italics, underline buttons, Excel crashes with an error report. Everything was working fine the user said until the computer joined a wireless network. I uninstalled and reinstalled and the error is still there. The computer goes with the student to college in a few days so I really need to get this fixed pretty fast. Thanks for the help. Brian Tate |
#2
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Excel - Selecting font drop down or Bold button...etc crashes
Brian:
The purpose of an error report is to help identify the problem. Post the error message. steve "Brian Tate" wrote in message ... Microsoft Basic 2003 Excel If I select the drop down font or click on the bold, italics, underline buttons, Excel crashes with an error report. Everything was working fine the user said until the computer joined a wireless network. I uninstalled and reinstalled and the error is still there. The computer goes with the student to college in a few days so I really need to get this fixed pretty fast. Thanks for the help. Brian Tate |
#3
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Excel - Selecting font drop down or Bold button...etc crashes
Yea. I was going to do that, but it would not let me copy/paste any of the
text from the error report. "joust in jest" wrote: Brian: The purpose of an error report is to help identify the problem. Post the error message. steve "Brian Tate" wrote in message ... Microsoft Basic 2003 Excel If I select the drop down font or click on the bold, italics, underline buttons, Excel crashes with an error report. Everything was working fine the user said until the computer joined a wireless network. I uninstalled and reinstalled and the error is still there. The computer goes with the student to college in a few days so I really need to get this fixed pretty fast. Thanks for the help. Brian Tate |
#4
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Excel - Selecting font drop down or Bold button...etc crashes
I did copy some info down from the error report. Here it is:
Appname: Excel.exe AppVer: 10.0.6501.0 Modname: Hpzpm309.dll Modver: 2.240.0.0 Offset: 000355a3 I have been checking around at many different areas. I have run in /Automation mode with no help. I have disabled all addins. I have run Excel in Safe mode. I have also tried to run with /Regserver but the program did not start. "joust in jest" wrote: Brian: The purpose of an error report is to help identify the problem. Post the error message. steve "Brian Tate" wrote in message ... Microsoft Basic 2003 Excel If I select the drop down font or click on the bold, italics, underline buttons, Excel crashes with an error report. Everything was working fine the user said until the computer joined a wireless network. I uninstalled and reinstalled and the error is still there. The computer goes with the student to college in a few days so I really need to get this fixed pretty fast. Thanks for the help. Brian Tate |
#5
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Excel - Selecting font drop down or Bold button...etc crashes
It appears that "Hpzpm309.dll" is in conflict with MS Office. Hpzpm309.dll
is not a part of MS Office. "HP" often indicates "Hewlitt Packard", and "pm" often refers to Power Management. Is the computer in question an HP? Whenever I install something that breaks my computer, I get rid of what did the breaking and restore my system from backup. steve "Brian Tate" wrote in message ... I did copy some info down from the error report. Here it is: Appname: Excel.exe AppVer: 10.0.6501.0 Modname: Hpzpm309.dll Modver: 2.240.0.0 Offset: 000355a3 I have been checking around at many different areas. I have run in /Automation mode with no help. I have disabled all addins. I have run Excel in Safe mode. I have also tried to run with /Regserver but the program did not start. "joust in jest" wrote: Brian: The purpose of an error report is to help identify the problem. Post the error message. steve "Brian Tate" wrote in message ... Microsoft Basic 2003 Excel If I select the drop down font or click on the bold, italics, underline buttons, Excel crashes with an error report. Everything was working fine the user said until the computer joined a wireless network. I uninstalled and reinstalled and the error is still there. The computer goes with the student to college in a few days so I really need to get this fixed pretty fast. Thanks for the help. Brian Tate |
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