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#1
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missing data
Not sure if this is the right place to post this but here is my problem. I
have a multi user database, all info is inputted by forms, all a sales persons records are sorted by a query and displayed on their screen with a form. recently i started getting random entries that do not appear in a sales person form. when i log in as admin i see the lead assigned to the salesperson and everything looks ok but they cannot see it on their screen replaced the front end files for the user no luck tried an older vwersion of the front end no luck. it only happens sporadicly and cant figure out why any have a guess -- Message posted via http://www.accessmonster.com |
#2
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missing data
Do those "random entries" never show up, or will they show up if the person
shuts down the application and re-starts it? (or closes the form, then re-opens it?) If so, it sounds like a refresh/requery might be in order. Regards Jeff Boyce Microsoft Office/Access MVP "jomara via AccessMonster.com" u27274@uwe wrote in message news:815acb7532962@uwe... Not sure if this is the right place to post this but here is my problem. I have a multi user database, all info is inputted by forms, all a sales persons records are sorted by a query and displayed on their screen with a form. recently i started getting random entries that do not appear in a sales person form. when i log in as admin i see the lead assigned to the salesperson and everything looks ok but they cannot see it on their screen replaced the front end files for the user no luck tried an older vwersion of the front end no luck. it only happens sporadicly and cant figure out why any have a guess -- Message posted via http://www.accessmonster.com |
#3
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missing data
had the user log off and back on it is a sporadic problem someone could enter
15 leads in a week and 1 might not show up Jeff Boyce wrote: Do those "random entries" never show up, or will they show up if the person shuts down the application and re-starts it? (or closes the form, then re-opens it?) If so, it sounds like a refresh/requery might be in order. Regards Jeff Boyce Microsoft Office/Access MVP Not sure if this is the right place to post this but here is my problem. I [quoted text clipped - 7 lines] the front end no luck. it only happens sporadicly and cant figure out why any have a guess -- Message posted via AccessMonster.com http://www.accessmonster.com/Uwe/For...forms/200803/1 |
#4
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missing data
I'm not sure I understand yet... perhaps you and I don't share the same
definition of sporadic. If your (hypothetical) user enters 15 leads during a week, is that 1 NEVER showing up, showing up SOMETIMES, or ??? Is there anything that the record(s) that don't show up have in common with each other (across all users)? For instance, time of day, some code field value, ...? If this were mine, I'd look for what patterns there might be for those that do show up and those that don't. Regards Jeff Boyce Microsoft Office/Access MVP "jomara via AccessMonster.com" u27274@uwe wrote in message news:8162c48f5e94a@uwe... had the user log off and back on it is a sporadic problem someone could enter 15 leads in a week and 1 might not show up Jeff Boyce wrote: Do those "random entries" never show up, or will they show up if the person shuts down the application and re-starts it? (or closes the form, then re-opens it?) If so, it sounds like a refresh/requery might be in order. Regards Jeff Boyce Microsoft Office/Access MVP Not sure if this is the right place to post this but here is my problem. I [quoted text clipped - 7 lines] the front end no luck. it only happens sporadicly and cant figure out why any have a guess -- Message posted via AccessMonster.com http://www.accessmonster.com/Uwe/For...forms/200803/1 |
#5
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missing data
sorry this took a little bit of a back burner for a few days. The problem is
when a salesman enters a new lead if he enters 15 leads in a week maybe 1 or 2 will not show up in his "book" and they never do even after multiple logg offs and ons. If i log in as admin i can see the leads assigned to him even though he cant see them.. data is the same across records that show and dont show. all data is entered through forms. If i run a report it shows the data he cant see. I have checked and rechecked all the queries behind the forms and nothing looks out of place. I have even tried to duplicate the problem myself and havent been able too Jeff Boyce wrote: I'm not sure I understand yet... perhaps you and I don't share the same definition of sporadic. If your (hypothetical) user enters 15 leads during a week, is that 1 NEVER showing up, showing up SOMETIMES, or ??? Is there anything that the record(s) that don't show up have in common with each other (across all users)? For instance, time of day, some code field value, ...? If this were mine, I'd look for what patterns there might be for those that do show up and those that don't. Regards Jeff Boyce Microsoft Office/Access MVP had the user log off and back on it is a sporadic problem someone could enter [quoted text clipped - 18 lines] why any have a guess -- Message posted via AccessMonster.com http://www.accessmonster.com/Uwe/For...forms/200803/1 |
#6
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missing data
Hi -
Might this be happening for data entered using one particular PC? If so, try having that user enter his data using another machine (no one else should use either, for that application). We had a problem where an application simply would not run properly on one particular PC - the same user had no problems on other machines. We never did determine the cause, and had to give him another PC. John jomara wrote: sorry this took a little bit of a back burner for a few days. The problem is when a salesman enters a new lead if he enters 15 leads in a week maybe 1 or 2 will not show up in his "book" and they never do even after multiple logg offs and ons. If i log in as admin i can see the leads assigned to him even though he cant see them.. data is the same across records that show and dont show. all data is entered through forms. If i run a report it shows the data he cant see. I have checked and rechecked all the queries behind the forms and nothing looks out of place. I have even tried to duplicate the problem myself and havent been able too I'm not sure I understand yet... perhaps you and I don't share the same definition of sporadic. [quoted text clipped - 19 lines] why any have a guess -- John Goddard Ottawa, ON Canada jrgoddard at cyberus dot ca Message posted via http://www.accessmonster.com |
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