If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Outlook loging me out of my outgoing server???
I called tech support for my website host (who also does email). I was
getting an email after sending that said the message couldn't be delivered, followed by this line: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)" A google search revealed that this is usually a server-side problem. However after the tech support rep looked at/tried some things on their end. She had me do a little test in Outlook (using Office XP on this machine BTW). She had me try and send an email. I got the usual undeliverable email in return almost immediately. She then had me close Outlook, reopen it, and try sending again. This time it succeded, and now, an hour later, still no undeliverable email returned. So I'm fairly certain it worked. Here's the question: she said that for some reason Outlook is logging out of my outgoing server, and that as long as it stays logged in, everything is fine. But, after Outlook has been open a while, it loggs out or times out or something, and then the email doesn't pass the server, and I get the error email. The easy fix is just clicking Send/Receive everytime before clicking the send button in the email to be sent. Is there a way to keep Outlook logged in or keep it from timing out??? I can't seem to find any settings related to this, and wondered if any of you Outlook guru's could help or point me in the right direction??? Thanks in advance for any help. --the Fiddler |
#2
|
|||
|
|||
Not sure if this article will help in your case but it's worth a shot:
http://office.microsoft.com/assistan...HA011128331033 -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** "the Fiddler" wrote: I called tech support for my website host (who also does email). I was getting an email after sending that said the message couldn't be delivered, followed by this line: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)" A google search revealed that this is usually a server-side problem. However after the tech support rep looked at/tried some things on their end. She had me do a little test in Outlook (using Office XP on this machine BTW). She had me try and send an email. I got the usual undeliverable email in return almost immediately. She then had me close Outlook, reopen it, and try sending again. This time it succeded, and now, an hour later, still no undeliverable email returned. So I'm fairly certain it worked. Here's the question: she said that for some reason Outlook is logging out of my outgoing server, and that as long as it stays logged in, everything is fine. But, after Outlook has been open a while, it loggs out or times out or something, and then the email doesn't pass the server, and I get the error email. The easy fix is just clicking Send/Receive everytime before clicking the send button in the email to be sent. Is there a way to keep Outlook logged in or keep it from timing out??? I can't seem to find any settings related to this, and wondered if any of you Outlook guru's could help or point me in the right direction??? Thanks in advance for any help. --the Fiddler |
#3
|
|||
|
|||
the Fiddler wrote:
I called tech support for my website host (who also does email). I was getting an email after sending that said the message couldn't be delivered, followed by this line: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)" A google search revealed that this is usually a server-side problem. No, it's usually a client-side problem, with the client failing to supply correct credentials to the outgoing server. -- Brian Tillman |
#4
|
|||
|
|||
You mentioned a mail host.
Who's is your ISP?? It sounds like you have a SMTP relaying issue. Your outgoing server should reflect what your ISP is then in more settings pick the outgoing server tab. From there put a check in "my outgoing server (SMTP) requires authentication. Nest choose "log on using" and in these boxes put your email sign in info that is given to you from your ISP. Most ISPS are no longer relaying outgoing mail to another SMTP server due to security issues. Check with yours to see if they allow it. At first I find most deny the block other servers.. "the Fiddler" wrote in message ... I called tech support for my website host (who also does email). I was getting an email after sending that said the message couldn't be delivered, followed by this line: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)" A google search revealed that this is usually a server-side problem. However after the tech support rep looked at/tried some things on their end. She had me do a little test in Outlook (using Office XP on this machine BTW). She had me try and send an email. I got the usual undeliverable email in return almost immediately. She then had me close Outlook, reopen it, and try sending again. This time it succeded, and now, an hour later, still no undeliverable email returned. So I'm fairly certain it worked. Here's the question: she said that for some reason Outlook is logging out of my outgoing server, and that as long as it stays logged in, everything is fine. But, after Outlook has been open a while, it loggs out or times out or something, and then the email doesn't pass the server, and I get the error email. The easy fix is just clicking Send/Receive everytime before clicking the send button in the email to be sent. Is there a way to keep Outlook logged in or keep it from timing out??? I can't seem to find any settings related to this, and wondered if any of you Outlook guru's could help or point me in the right direction??? Thanks in advance for any help. --the Fiddler |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Importing Contacts from Work to Home Computer in Outlook | Debbie | Contacts | 3 | March 16th, 2005 09:14 PM |
Outlook tries to connect to external server. | Thomas Sedlaczek | General Discussion | 0 | February 16th, 2005 04:49 PM |
Using Word 2000 Send To Mail Recipient with Outlook 2000 | carolpm | General Discussion | 12 | February 11th, 2005 04:03 AM |
Outlook 2003 Locks Up Under WinXP Pro SP2 | \ AA Smith\: | General Discussion | 0 | September 3rd, 2004 10:44 PM |
Bug? Outlook 2003 can't handle LDAP, but Outlook Express 6 could?? | Thomas H | General Discussion | 7 | August 6th, 2004 07:30 PM |