Need Help with Totals Query

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori

Lori -

You need a different query for totals than you do for details. For a count,
you need to remove all fields in the SELECT list that could be different
between the calls you want counted. For example, if you leave the
DailyCalls.ID field in the SELECT list, then each call will be listed, and
you will get a count of 1 for each call. You may, however want a count by
Department, in which case you would leave the Department in the SELECT list.
You may want several count queries depending on your grouping needs. The
most basic count would be something like this:

SELECT Count(DailyCalls.ID)
FROM DailyCalls
WHERE (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
(([CallDirection]="OUT"));

If you wanted a count by department, then it would look like this:

SELECT DailyCalls.Department, Count(DailyCalls.ID)
FROM DailyCalls
GROUP BY DailyCalls.Department
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
([CallDirection]="OUT")));

--
Daryl S


"SSi308" wrote:

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori

Thank you for the help Daryl.
When I change the query as you suggested I get the following error:
Cannot have aggregate function in WHERE clause (DailyCalls.Date Between
[Start Date] And [End Date] And (DailyCalls.TimeOfDay=#12/30/1899 10:0:0#
And DailyCalls.TimeOfDay =#12/30/1899 12:0:0#) And Format([LengthOfCall],
#nn:ss")="03:00" And Count([CallDirection])="OUT")

"Daryl S" wrote:

Lori -

You need a different query for totals than you do for details. For a count,
you need to remove all fields in the SELECT list that could be different
between the calls you want counted. For example, if you leave the
DailyCalls.ID field in the SELECT list, then each call will be listed, and
you will get a count of 1 for each call. You may, however want a count by
Department, in which case you would leave the Department in the SELECT list.
You may want several count queries depending on your grouping needs. The
most basic count would be something like this:

SELECT Count(DailyCalls.ID)
FROM DailyCalls
WHERE (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
(([CallDirection]="OUT"));

If you wanted a count by department, then it would look like this:

SELECT DailyCalls.Department, Count(DailyCalls.ID)
FROM DailyCalls
GROUP BY DailyCalls.Department
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
([CallDirection]="OUT")));

--
Daryl S


"SSi308" wrote:

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori

If you change the WHERE to HAVING, then you should be OK.

--
Daryl S


"SSi308" wrote:

Thank you for the help Daryl.
When I change the query as you suggested I get the following error:
Cannot have aggregate function in WHERE clause (DailyCalls.Date Between
[Start Date] And [End Date] And (DailyCalls.TimeOfDay=#12/30/1899 10:0:0#
And DailyCalls.TimeOfDay =#12/30/1899 12:0:0#) And Format([LengthOfCall],
#nn:ss")="03:00" And Count([CallDirection])="OUT")

"Daryl S" wrote:

Lori -

You need a different query for totals than you do for details. For a count,
you need to remove all fields in the SELECT list that could be different
between the calls you want counted. For example, if you leave the
DailyCalls.ID field in the SELECT list, then each call will be listed, and
you will get a count of 1 for each call. You may, however want a count by
Department, in which case you would leave the Department in the SELECT list.
You may want several count queries depending on your grouping needs. The
most basic count would be something like this:

SELECT Count(DailyCalls.ID)
FROM DailyCalls
WHERE (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
(([CallDirection]="OUT"));

If you wanted a count by department, then it would look like this:

SELECT DailyCalls.Department, Count(DailyCalls.ID)
FROM DailyCalls
GROUP BY DailyCalls.Department
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
([CallDirection]="OUT")));

--
Daryl S


"SSi308" wrote:

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori

I tried changing the WHERE to HAVING
Now I get the error: This expression is typed incorrectly, or it is too
complex to be evaluated. For example, a numeric expression may contain too
many complicated elements. Try simplifying the expression to variables.

Any ideas?

"Daryl S" wrote:

If you change the WHERE to HAVING, then you should be OK.

--
Daryl S


"SSi308" wrote:

Thank you for the help Daryl.
When I change the query as you suggested I get the following error:
Cannot have aggregate function in WHERE clause (DailyCalls.Date Between
[Start Date] And [End Date] And (DailyCalls.TimeOfDay=#12/30/1899 10:0:0#
And DailyCalls.TimeOfDay =#12/30/1899 12:0:0#) And Format([LengthOfCall],
#nn:ss")="03:00" And Count([CallDirection])="OUT")

"Daryl S" wrote:

Lori -

You need a different query for totals than you do for details. For a count,
you need to remove all fields in the SELECT list that could be different
between the calls you want counted. For example, if you leave the
DailyCalls.ID field in the SELECT list, then each call will be listed, and
you will get a count of 1 for each call. You may, however want a count by
Department, in which case you would leave the Department in the SELECT list.
You may want several count queries depending on your grouping needs. The
most basic count would be something like this:

SELECT Count(DailyCalls.ID)
FROM DailyCalls
WHERE (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
(([CallDirection]="OUT"));

If you wanted a count by department, then it would look like this:

SELECT DailyCalls.Department, Count(DailyCalls.ID)
FROM DailyCalls
GROUP BY DailyCalls.Department
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
([CallDirection]="OUT")));

--
Daryl S


"SSi308" wrote:

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori

Go back to the query I provided (before the last posting). Your error is in
the last phrase of the query:
Count([CallDirection])="OUT")
The Count will return a number, not a value of "OUT", so you need to remove
the Count from this - which is what was in my original query.

--
Daryl S


"SSi308" wrote:

I tried changing the WHERE to HAVING
Now I get the error: This expression is typed incorrectly, or it is too
complex to be evaluated. For example, a numeric expression may contain too
many complicated elements. Try simplifying the expression to variables.

Any ideas?

"Daryl S" wrote:

If you change the WHERE to HAVING, then you should be OK.

--
Daryl S


"SSi308" wrote:

Thank you for the help Daryl.
When I change the query as you suggested I get the following error:
Cannot have aggregate function in WHERE clause (DailyCalls.Date Between
[Start Date] And [End Date] And (DailyCalls.TimeOfDay=#12/30/1899 10:0:0#
And DailyCalls.TimeOfDay =#12/30/1899 12:0:0#) And Format([LengthOfCall],
#nn:ss")="03:00" And Count([CallDirection])="OUT")

"Daryl S" wrote:

Lori -

You need a different query for totals than you do for details. For a count,
you need to remove all fields in the SELECT list that could be different
between the calls you want counted. For example, if you leave the
DailyCalls.ID field in the SELECT list, then each call will be listed, and
you will get a count of 1 for each call. You may, however want a count by
Department, in which case you would leave the Department in the SELECT list.
You may want several count queries depending on your grouping needs. The
most basic count would be something like this:

SELECT Count(DailyCalls.ID)
FROM DailyCalls
WHERE (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
(([CallDirection]="OUT"));

If you wanted a count by department, then it would look like this:

SELECT DailyCalls.Department, Count(DailyCalls.ID)
FROM DailyCalls
GROUP BY DailyCalls.Department
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
([CallDirection]="OUT")));

--
Daryl S


"SSi308" wrote:

I have a table with daily call records. The table includes fields for:
Department; Name; Date of Call; Time of Day; Call Direction; Number Dialed;
Locale; Length of Call.

I created a query that will show calls lasting longer than 3 minutes for a
given time period, for example calls between 10 AM and 12 PM. The query
prompts the user for date(s).

Now I need to add counts for: total calls; out-bound calls; and in-bound
calls by user.

I tried including a totals row in the query and adding a colum to count
outbound calls, but I get the error that "This expression is typed
incorrectly, or it is too complex to be evaluated. For example, a numberic
expression may contain too many complicated elements. Try simplifying the
expression by assigning parts of the expression to variables. I have the
added column as so:
Field - Outbound Calls: ([Call Direction]) Total: Count Criteria: "OUT"

Here is the SQL View:
SELECT DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss") AS Minutes
FROM DailyCalls
GROUP BY DailyCalls.ID, DailyCalls.Department, DailyCalls.Name,
DailyCalls.Date, DailyCalls.TimeOfDay, DailyCalls.CallDirection,
DailyCalls.NumberDialed, DailyCalls.Locale, DailyCalls.LengthOfCall,
Format([LengthOfCall],"nn:ss")
HAVING (((DailyCalls.Date) Between [Start Date] And [End Date]) AND
((DailyCalls.TimeOfDay)=#12/30/1899 10:0:0# And
(DailyCalls.TimeOfDay)=#12/30/1899 12:0:0#) AND
((Format([LengthOfCall],"nn:ss"))="03:00") AND
((Count(([CallDirection])))="OUT"));

How do I get the count to work?
Thanks in advance for any help.

Lori