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#1
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Office Home and Student 2007 Installation Error
On a recently purchased laptop, I uninstalled the trial version of Office,
however the laptop powered down half way through. Although in Control Panel/Programs I no longer see the trial version of Office, so seemingly the uninstall completed. Now when I attempt to load my Office Home and Student 2007 version, I type in the Product Key which it accepts, the install commences, and then backs out with the message "Microsoft Office Home and Student 2007 encountered an error during setup". I am running Windows 7. |
#2
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Office Home and Student 2007 Installation Error
Uninstall the Office Activation Assistant, as well, then try your
installation again. -- Susan Ramlet **please reply to the newsgroup so others may benefit** "Dan" wrote in message ... On a recently purchased laptop, I uninstalled the trial version of Office, however the laptop powered down half way through. Although in Control Panel/Programs I no longer see the trial version of Office, so seemingly the uninstall completed. Now when I attempt to load my Office Home and Student 2007 version, I type in the Product Key which it accepts, the install commences, and then backs out with the message "Microsoft Office Home and Student 2007 encountered an error during setup". I am running Windows 7. |
#3
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Office Home and Student 2007 Installation Error
Thanks Susan.
I already uninstalled the Office Activation Assistant, but still no joy. I have read in another post, the possibility of a "rgstrtn.lck" file causing the error, but doesn't appear to be the case for Windows 7. Still have the error during setup and cannot proceed? Dan. "Susan Ramlet" wrote: Uninstall the Office Activation Assistant, as well, then try your installation again. -- Susan Ramlet **please reply to the newsgroup so others may benefit** "Dan" wrote in message ... On a recently purchased laptop, I uninstalled the trial version of Office, however the laptop powered down half way through. Although in Control Panel/Programs I no longer see the trial version of Office, so seemingly the uninstall completed. Now when I attempt to load my Office Home and Student 2007 version, I type in the Product Key which it accepts, the install commences, and then backs out with the message "Microsoft Office Home and Student 2007 encountered an error during setup". I am running Windows 7. |
#4
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Office Home and Student 2007 Installation Error
Dan
Did you uninstall the Activation Assistant while you had the install files already open on your computer for your Home and Student? You need to uninstall all Office files including the Trial and whatever you have already put in by trying to install the Home and Student and also the Activation Assistant. Once done reboot and then start the install of your Home and Student 2007 version -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Dan" wrote in message ... Thanks Susan. I already uninstalled the Office Activation Assistant, but still no joy. I have read in another post, the possibility of a "rgstrtn.lck" file causing the error, but doesn't appear to be the case for Windows 7. Still have the error during setup and cannot proceed? Dan. "Susan Ramlet" wrote: Uninstall the Office Activation Assistant, as well, then try your installation again. -- Susan Ramlet **please reply to the newsgroup so others may benefit** "Dan" wrote in message ... On a recently purchased laptop, I uninstalled the trial version of Office, however the laptop powered down half way through. Although in Control Panel/Programs I no longer see the trial version of Office, so seemingly the uninstall completed. Now when I attempt to load my Office Home and Student 2007 version, I type in the Product Key which it accepts, the install commences, and then backs out with the message "Microsoft Office Home and Student 2007 encountered an error during setup". I am running Windows 7. |
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