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#1
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Replacement CDs for OEM MS Office XP
My son has a Dell Dimension 8100 that I purchased about 3
yrs ago. Also purchased the MS Office XP Professional. This past semester he either lost or had his CDs stolen. Dell advised me that they do not have a "CD replacement" policy...not even for a fee. I called MS and they have a "CD replacement" for the CDs if they are purchased from anyone but the manufacturers. MS suggested that I have Dell send me a copy of the CDs or make copies from someone else. MS stated that I could still use my product key #. This is outrageous! Can anyone please help me? Any suggestions? I have already spent around $300 for the software...don't feel like I should have to spend another $300 or so. Thanks in advance. |
#2
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Replacement CDs for OEM MS Office XP
If someone had stolen your son's computer would you be mad if Dell did not
replace it for free. So if the computer disks for Office, which they have to buy from a Microsoft is stolen, why are you mad that Dell does not replace the Office disks for free. There is, of course, Ebay. "John" wrote in message ... My son has a Dell Dimension 8100 that I purchased about 3 yrs ago. Also purchased the MS Office XP Professional. This past semester he either lost or had his CDs stolen. Dell advised me that they do not have a "CD replacement" policy...not even for a fee. I called MS and they have a "CD replacement" for the CDs if they are purchased from anyone but the manufacturers. MS suggested that I have Dell send me a copy of the CDs or make copies from someone else. MS stated that I could still use my product key #. This is outrageous! Can anyone please help me? Any suggestions? I have already spent around $300 for the software...don't feel like I should have to spend another $300 or so. Thanks in advance. |
#3
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Replacement CDs for OEM MS Office XP
Computers have insurance. MS has a replacement policy if
you purchase the software from anyone but the manufacturer. Point is, why pay full price for software from a vendor, Dell et.al., when you can purchase the same from anywhere else and receive the assurance that your CDs can be replaced. Dell doesn't tell you that when you purchase your software in good faith. john -----Original Message----- If someone had stolen your son's computer would you be mad if Dell did not replace it for free. So if the computer disks for Office, which they have to buy from a Microsoft is stolen, why are you mad that Dell does not replace the Office disks for free. There is, of course, Ebay. "John" wrote in message ... My son has a Dell Dimension 8100 that I purchased about 3 yrs ago. Also purchased the MS Office XP Professional. This past semester he either lost or had his CDs stolen. Dell advised me that they do not have a "CD replacement" policy...not even for a fee. I called MS and they have a "CD replacement" for the CDs if they are purchased from anyone but the manufacturers. MS suggested that I have Dell send me a copy of the CDs or make copies from someone else. MS stated that I could still use my product key #. This is outrageous! Can anyone please help me? Any suggestions? I have already spent around $300 for the software...don't feel like I should have to spend another $300 or so. Thanks in advance. . |
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