A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Converting Office Trial to Full Use



 
 
Thread Tools Display Modes
  #1  
Old September 5th, 2009, 08:11 PM posted to microsoft.public.office.setup
KJHunt
external usenet poster
 
Posts: 2
Default Converting Office Trial to Full Use

I purchased a workstation that was bundled with the activation key for MS
Office Small Business 2007. the activation key card says that it is for MS
Office Ready PC's. Although the workstation was supposed to have the SB
Office trial preloaded, it did not. I contacted the manufacturers tech
support an they gave me the URL to download the trial copy. I did so and it
installed fine.

Then I tried to convert the trial copy to a full use copy by running the
Activation Wizard. I entered the new activation key but it is rejected with
the error message "The key is incorrect. Verify that you have the correct
key, and retype it."

I have done this several times, but it is rejected everytime. I went to MS
suport, which is not friendly, and they want 100-bucks to answer the email.
I am loath to do this since I just paid $250 to have the full-use product
activation key bundled with the system, but I will if I have to.

Anybody have any ideas?

--
KJHunt
  #2  
Old September 5th, 2009, 08:43 PM posted to microsoft.public.office.setup
garfield-n-odie [MVP]
external usenet poster
 
Posts: 4,427
Default Converting Office Trial to Full Use

Your key is for an OEM version of Office 2007 Small Business
Edition. The trial software you downloaded is a retail version.
You cannot use an OEM key to activate a retail version. You
cannot legally download an OEM version from anywhere. You should
contact the vendor from whom you purchased the OEM key to get an
OEM version of Office 2007 Small Business Edition.

KJHunt wrote:
I purchased a workstation that was bundled with the activation key for MS
Office Small Business 2007. the activation key card says that it is for MS
Office Ready PC's. Although the workstation was supposed to have the SB
Office trial preloaded, it did not. I contacted the manufacturers tech
support an they gave me the URL to download the trial copy. I did so and it
installed fine.

Then I tried to convert the trial copy to a full use copy by running the
Activation Wizard. I entered the new activation key but it is rejected with
the error message "The key is incorrect. Verify that you have the correct
key, and retype it."

I have done this several times, but it is rejected everytime. I went to MS
suport, which is not friendly, and they want 100-bucks to answer the email.
I am loath to do this since I just paid $250 to have the full-use product
activation key bundled with the system, but I will if I have to.

Anybody have any ideas?


  #3  
Old September 5th, 2009, 10:24 PM posted to microsoft.public.office.setup
DL[_3_]
external usenet poster
 
Posts: 3,440
Default Converting Office Trial to Full Use

Perhaps it was an MLK key they gave you;
http://www.microsoft.com/office/back...s/default.mspx

"KJHunt" wrote in message
...
I purchased a workstation that was bundled with the activation key for MS
Office Small Business 2007. the activation key card says that it is for
MS
Office Ready PC's. Although the workstation was supposed to have the SB
Office trial preloaded, it did not. I contacted the manufacturers tech
support an they gave me the URL to download the trial copy. I did so and
it
installed fine.

Then I tried to convert the trial copy to a full use copy by running the
Activation Wizard. I entered the new activation key but it is rejected
with
the error message "The key is incorrect. Verify that you have the correct
key, and retype it."

I have done this several times, but it is rejected everytime. I went to
MS
suport, which is not friendly, and they want 100-bucks to answer the
email.
I am loath to do this since I just paid $250 to have the full-use product
activation key bundled with the system, but I will if I have to.

Anybody have any ideas?

--
KJHunt



  #4  
Old September 5th, 2009, 10:43 PM posted to microsoft.public.office.setup
KJHunt
external usenet poster
 
Posts: 2
Default Converting Office Trial to Full Use

I did contact the vendor (HP) and it was HP that gave me the URL to download
the "retail" version of the trial. I will contact them again and explain
that the URL doesn't do me any good that I need the OEM version. I was
suspicious that was the problem.

Thanks!
--
KJHunt


"DL" wrote:

Perhaps it was an MLK key they gave you;
http://www.microsoft.com/office/back...s/default.mspx

"KJHunt" wrote in message
...
I purchased a workstation that was bundled with the activation key for MS
Office Small Business 2007. the activation key card says that it is for
MS
Office Ready PC's. Although the workstation was supposed to have the SB
Office trial preloaded, it did not. I contacted the manufacturers tech
support an they gave me the URL to download the trial copy. I did so and
it
installed fine.

Then I tried to convert the trial copy to a full use copy by running the
Activation Wizard. I entered the new activation key but it is rejected
with
the error message "The key is incorrect. Verify that you have the correct
key, and retype it."

I have done this several times, but it is rejected everytime. I went to
MS
suport, which is not friendly, and they want 100-bucks to answer the
email.
I am loath to do this since I just paid $250 to have the full-use product
activation key bundled with the system, but I will if I have to.

Anybody have any ideas?

--
KJHunt




  #5  
Old September 6th, 2009, 09:20 AM posted to microsoft.public.office.setup
DL[_3_]
external usenet poster
 
Posts: 3,440
Default Converting Office Trial to Full Use

The term 'Office Ready PC's' can be used to refer to a MLK key, did you not
try the link?
The usual Office trial link will be no good with your key, and anything you
downloaded via that link must be uninstalled prior to you trying anything
else.


"KJHunt" wrote in message
...
I did contact the vendor (HP) and it was HP that gave me the URL to
download
the "retail" version of the trial. I will contact them again and explain
that the URL doesn't do me any good that I need the OEM version. I was
suspicious that was the problem.

Thanks!
--
KJHunt


"DL" wrote:

Perhaps it was an MLK key they gave you;
http://www.microsoft.com/office/back...s/default.mspx

"KJHunt" wrote in message
...
I purchased a workstation that was bundled with the activation key for
MS
Office Small Business 2007. the activation key card says that it is
for
MS
Office Ready PC's. Although the workstation was supposed to have the
SB
Office trial preloaded, it did not. I contacted the manufacturers tech
support an they gave me the URL to download the trial copy. I did so
and
it
installed fine.

Then I tried to convert the trial copy to a full use copy by running
the
Activation Wizard. I entered the new activation key but it is rejected
with
the error message "The key is incorrect. Verify that you have the
correct
key, and retype it."

I have done this several times, but it is rejected everytime. I went
to
MS
suport, which is not friendly, and they want 100-bucks to answer the
email.
I am loath to do this since I just paid $250 to have the full-use
product
activation key bundled with the system, but I will if I have to.

Anybody have any ideas?

--
KJHunt






 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 11:42 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.